Foxtel TV

Austar Contact Phone Number


Contact Austar as an existing customer by calling 131 999

If you’re already an Austar customer, you can get in touch with their customer service team on 131 999 from inside Australia or +61 3 8325 2701 from overseas.

For billing enquiries, the Austar phone call centre hours are:

9am-7pm from Monday-Saturday

For a package change, Austar’s call centre hours are:

9am-9pm Monday-Friday

10am-8pm Saturday-Sunday

For broadband and home phone technical help, Austar’s call centre hours are: 24/7

For TV technical help, Austar’s call centre hours are:

7:30am-midnight from Monday-Sunday

Click to call 131 999 from your mobile phone

Contact Austar as a new customer by calling 131 999

If you’re looking to sign up to Austar, give this number a ring anytime between 9am and 7pm Monday-Friday, or from 10am-6pm on Saturday.

Click to call 131 999 from your mobile phone


TV & Movies Plans

Drama + Entertainment
  • Set-top Box Included
  • 6 Content Genres
$49/mth
Min Cost - $588 on direct debit for 12 months based on Drama + Entertainment with iQ4

Sport + Drama + Movies + Entertainment + HD
  • Set-top Box Included
  • 8 Content Genres
$88/mth
Min Cost - $1,056 on direct debit for 12 months based on Sport + Drama + Movies + Entertainment + HD with iQ4

Visit the Austar website

The Austar website shut down in 2012 when it merged with Foxtel. You can now visit the Foxtel website for any questions related to your service.

Contact Austar through Foxtel

To access Austar through Foxtel, call 131 999 to speak directly with their contact centre from 8am-9pm, every day of the week. Alternatively, you can visit the Foxtel from Telstra website.

Austar from Foxtel will be happy to help you with:

  • Getting Started
  • Billing enquiries
  • Technical assistance
  • Package changes
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