Introducing Dodo Broadband
Dodo Broadband – Fast and Affordable Internet
Dodo has been a household name in Australia for years thanks to its extreme-value internet plans. The company has grown over the years into a force to be reckoned with, branching out from the business of connecting people to broadband to venture into everything from mobile phone services to power and gas connections.
But it’s the internet where Dodo Broadband was born, and where to this day they continue to drive prices down while offering great value, whether it’s on the NBN or via ADSL. They’re also well known for their bundles, which let you save cash by getting multiple services at once. And Dodo is one of the few internet providers that offers the hugely popular Fetch TV service as a bundle option.
What’s in this Guide?
What is Dodo?
Offering fast NBN connections with unlimited downloads (as well as ADSL connections for those who still need them), Dodo Broadband has many years of experience is delivering internet to Australians at incredibly affordable prices. Now owned by the giant Vocus group, which operates some of the largest and fastest internet networks in Australia and around the world, Dodo makes getting online a simple, hassle-free process with a whole bunch of options designed to make your connected life easier.
How Much does Dodo Cost?
The great thing about Dodo for internet is the pricing – it’s among the cheapest in Australia for both NBN and ADSL internet, with NBN plans starting from $65/month with unlimited data, and ADSL plans starting at an incredibly low $20 per month with the modem included. Even better, though, you can bundle your electricity and gas services with your internet – Dodo delivers all three – and save up to $10/month off the bill, making for some very cheap internet and a convenient way to get everything connected at once.
Last audited 18 November 2020
Dodo Broadband Review Value and Speed
Offering good, cheap, high-speed broadband internet has made them one of Australia’s most popular providers. This Dodo won’t be going extinct anytime soon.
What Bundles does Dodo Offer?
Because they’re a company offering multiple services – internet, power, gas and entertainment – Dodo makes it easy to bundle everything you need on the one bill – and possibly even save some money by doing so. While you can just sign up for Dodo broadband if that’s all you need, there are options that are well worth checking out which you can bundle with your broadband service.
Dodo has been offering the acclaimed Fetch TV service for some years now, and their network is optimised to deliver this unique internet-based pay TV service flawlessly. Fetch TV works very much like other pay TV services except for two big differences – its premium channels are delivered via the internet rather than satellite, and it’s priced a lot lower than you’d expect.
When you get Fetch TV added to your Dodo internet plan, you get a choice between two set top boxes – the Fetch Mini and Fetch Mighty. Both offer a comprehensive entertainment experience with access to all the major streaming and catch-up services, free-to-air TV and Fetch’s own channels, all from a stylish and easy-to-use interface. The Mini is a streaming-only device, while the larger Mighty lives up to its name by adding a hard disk that can record hundreds of hours of TV from both free to air channels and Fetch’s premium channels.
You get one of the four Fetch channel packs included when you bundle the service, and optionally you can add the others for $6 each, giving you a total of 47 channels covering everything from drama (BBC First, UKTV) to news (CNN, MSNBC), sports (ESPN) to music (MTV) and much more. It’s pay TV with less “pay” and more “play”!
Dodo offers Fetch TV on both the NBN and ADSL; for the latter you’ll need to be on the unlimited-data plan, as Fetch TV uses your internet connection for all of its channels.
Last audited 18 November 2020
Electricity and Gas
There aren’t many broadband internet providers that can also handle your other utilities, but Dodo certainly can – and you can save money by doing so, too. Dodo can connect your electricity and gas services and bundle them in with your internet service – and there’s a very real advantage to doing so. For each service you bundle, Dodo will take $5/month off your bill – so if you bundle both, that’s $120 a year you’re saving. There’s also the convenience of having everything on the one bill.
NBN speeds on Dodo Broadband
Dodo offers three speed tiers for NBN connections. The NBN25 connection will be perfectly adequate for light internet users, but is best suited to a single-person household where not much streaming or downloading goes on. Step up to the NBN50 speed tier and you’re much better equipped for streaming video, gaming or downloading files, photos and games nice and fast. For real speed demons, there’s the NBN100 tier, which is brilliant for households with multiple people all doing data-intensive stuff like streaming, sharing photos and video, gaming and more, all at the same time. Not all NBN services can get the NBN100 speed – Dodo will let you know if you can if that’s the speed you’re looking for.
Customer Service for Dodo Broadband
Whether you’re signing up for a Dodo service or in need of more information before making a decision, you can reach Dodo’s customer support team at 13 DODO on your mobile phone. You can call from 8am-11pm AEST Monday to Friday, 9am-9pm AEST Saturday-Sunday.
Is Dodo the Right Broadband Provider for You?
If you’re looking for simplicity and rock-solid service, Dodo’s definitely one to put on your short list when shopping for a broadband service. With very affordable pricing, some terrific bundling options and the backing of one of Australia’s largest internet companies, Dodo is designed to get you online without the stress and without limits.
What people are asking about Dodo Broadband
The quoted typical evening speed of NBN plans is a system designed to give customers an idea of how fast their connection will be during the busiest time of the day, when many more customers will be using their internet connections for streaming video, gaming and other high-data uses. Outside of evenings, your connection speed is very likely to be much higher.
Yes, you can choose to have a home phone line included with your NBN service at no extra cost; it operates as a VOIP line over your NBN connection, but uses your existing phone and phone number. Calls are pay-as-you-go; optionally, you can pay $10/month for unlimited calls within Australia.
While by default, Dodo landline is a pay-as-you-go service – you only pay for calls you make, with no line rental – you can add call packs if you make a lot of calls from the home phone. For $10/month you get unlimited calls anywhere in Australia, including to mobiles. International call packs are also available.
Yes, as an entirely internet-based TV service, Fetch TV uses your broadband internet connection to deliver all of its premium channels, as well as the various third-party streaming services supported by its devices. You can also watch free-to-air TV by plugging your home’s antenna into the Fetch box, and of course these channels don’t need an internet connection to view.
While the Fetch TV service uses the internet for all of its premium channels – as well as movie and TV rental streaming – Dodo only offers Fetch as a service on unlimited-data plans, so you’re never in danger of going over a data limit.
Yes – you’re free to add or remove the channel packs you subscribe to on your Fetch service at any time. The first channel pack you pick will always be included with the service, but you’re free to change it as desired. Channel pack changes take effect at the start of each month.
In the case of their NBN plans, Dodo will send out a wi-fi modem free of charge if you sign up to a 12-month contract. If you opt for month-to-month, along with the need to buy or supply your own modem there’s also a setup fee, so it’s a good idea to consider the contract option. All ADSL connections, meanwhile, include a free modem.
If you order your Dodo internet service online and choose the 12-month contract, your modem will be delivered to your door completely free!
Yes – if you’re still on the ADSL network, you’ll need an active home phone service to get Dodo ADSL added to it. Your home phone will transfer over to Dodo but you’ll keep your existing phone number.
The speed of your ADSL connection depends entirely on the length and quality of the phone line between your home and the closest phone exchange. In an ideal situation, ADSL can reach speeds of 24 Mbps, but in most cases the speed will be less than that. Once the NBN arrives in your area, it will be a speed upgrade for most people even on the slowest speed tier.
Yes, if you need to get an ADSL connection while you wait for the NBN to be switched on in your area, you will be automatically switched over to Dodo NBN as soon as it’s possible to do so – keeping the same account, email addresses and Fetch TV service.
Yes, you can choose to bundle either power or gas with your broadband – you’ll still save $5/month for bundling that service.