Netflix Review


Summary

Our Verdict

Netflix


First class platform and streaming quality, but lacks the depth of content that the US service has

 
Overall 92%
Content
Usability
Value

A no-nonsense review of Netflix Australia, including a free trial to review for yourself.

Already a household name by the time it finally arrived in Australia, Netflix is now a global phenomenon that’s the first word people think of when it comes to online streaming. So is it as great as its reputation suggests? We took Netflix Australia for a spin to find out.

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Compatibility

Netflix Review

Netflix prides itself on being able to run on just about any platform. If it’s got a screen and an internet connection, you can have Netflix. At the moment, there’s no definitive list published on the site; yet Netflix’s sign-up page states that you can “Watch anywhere” — which is pretty much true! Netflix runs on more than 1,000 different devices and device set-ups. In fact, you will be hard pressed to find something on which Netflix can’t play. There are exceptions (like the Foxtel Now box) but they’re rare.

A quick search found Blu-ray Disc players, tablet computers, mobile phones, high-definition TVs, home theatre systems, set-top boxes, streaming devices, and video game consoles that already come with a “Netflix ready” sticker.

If you’re watching through a Windows PC, or a Mac, Netflix supports all major web browsers. And if you have a mobile device you’re more likely to be using an app; there’s also a native app for Windows 8 & 10 that brings the full feature set to desktop PCs, including HDR and Dolby Atmos sound.

We used every machine and configuration we had to test Netflix’s compatibility. It worked with our Android phones and tablets, our Apple devices, our PCs and Macs. We didn’t even have a problem with our Linux boxes. Netflix ran without a hitch on both of our Chromebooks. Apple TV was a cinch. And Netflix took to Google’s Chromecast device like it was born for it.

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Quick Details

Monthly PriceAccess ViaWatch onFree Trial
$9.99 SD one device
streaming
$13.99 HD two device
streaming
$17.99 4K UHD four device
streaming
iOS, Android, PC/MAC,
Telstra TV, Apple TV,
Chromecast, Nexus Player,
Vodafone Box,
most Samsung, LG, Sony,
Panasonic, Philips and
Hisense Smart TVs,
Sony PlayStation 3 & 4,
Xbox One & 360, Wii U,
dozens of other devices.
4 devices
4 simultaneously
See Content
Netflix Review

You can check the Netflix A – Z Device Compatibility List to see if your device is supported.

The Experience

Netflix tries, on every platform, to give its apps a similar user interface so that everything is familiar. The one notable exception to this is the old 3rd-generation Apple TV, which uses the standard Apple interface.

Programmes and shows get displayed in horizontal rows according to category. Recently watched items are at the top (though sometimes Netflix gets creative and makes you scroll down a bit to find that list). This is super-handy if you’re wading through several series at the same time. Next are the most popular shows on Netflix.

Scroll down a little more and you get to the Suggestions section. It displays programmes based on your previous viewing patterns. When we checked, we had half a dozen rows. The recommendations were based on what other members of CompareTV staff had been viewing. “Because you watched Narcos”, it would say, or “Because you watched Pokémon: Black & White”, and so on — you get the picture.

Netflix Content

Now, we could have avoided getting each other’s suggestions — we’d have just needed to set up a different profile for each person who uses the account. Since we were taking turns on the same device, it would have meant creating a profile for every person in the office.

However, the multiple profile option is great — especially if you have kids. It helps keep your viewing history away from sensitive eyes, and updates to the interface have made swapping between profiles a snap.

Past the personalised recommendations, you will see shows displayed according to genre. ”British TV Programmes”, “Romantic Films”, “Thrillers”, and “Anime” are there, to name a few. The available choice is incredibly vast. In fact, you might need a good half hour to pick exactly what you’re going to watch this evening.

If you’re having trouble deciding, it’s easy to add movies and shows to “My List”. This lets you create a sort of “to-do” list, and then work through the programmes in turn.

The whole interface is slick, smooth, and beautiful to use. And the search function is one of the best we’ve ever seen. It features auto-complete functions, and the ability to search by title, actors, or genre.

Netflix adjusts playback quality based on available bandwidth and your viewing hardware. So you can watch Stranger Things in glorious 4K HDR with Dolby Atmos surround sound — if you’re lucky enough to have a fast connection and the latest video and audio gear! If the available bandwidth drops for some reason, the picture comes through at lower resolution. It’s a little odd to see this the first time it happens, but it means you rarely experience buffering.

Content

Netflix doesn’t reveal the size of its ever-changing library, but it’s estimated to have around 6,000 titles available to stream. And while not all survived the passage to Australia, Netflix’s in-house productions are all here, including Jessica JonesHouse of Cards, Narcos, Chef’s Table, and dozens more.

And did we mention there’s a decent selection of local content? Well, it’s not available anywhere else. There’s even some Australia-exclusive titles — who’d have thought?

However, there are some notable exceptions. These include comedy classics Parks And RecreationBob’s Burgers, and Portlandia didn’t make it onto Netflix Australia. Old favourites such as SlidersX Files, and Xena: Warrior Princess are also missing.

A Netflix spokesman explained that the company never reveals the number of titles in the catalogue “…because it’s irrelevant.” However, because your Netflix account works anywhere in the world, you can access the Netflix catalogues from the US, UK and elsewhere, using a “smart DNS” service to choose the country you appear to be watching from. Netflix has recently started taking steps to shut out users of these smart DNS services, but the services have responded by using their own cleverness to work around it.

What’s the cost?

Netflix Australia offers a range of subscription options to suit a wide swath of users.

First up, the $9.99/month subscription. This allows the user to stream content in standard definition to one screen at a time.

The next pricing tier is the $13.99 plan. This gives subscribers access to high-definition streaming across two screens — which means there’s less fighting over the account!

The top tier costs $17.99/month and delivers 4K streaming to up to 4 devices at the same time. Known as ultra-high-definition, this option requires you to have a 4k-capable TV in your home. The caveat, of course, is that this option chews data like nobody’s business. But if you have fast broadband, this shouldn’t be a problem.

BasicStandardPremium
Price after free monthPack: $9.99Standard: $13.99Premium: $17.99
HD availableBasic: noStandard: yesPremium: yes
Ultra HD (when available)Basic: noStandard: noPremium: yes
Screens you can watch on at the same timeBasic: 1Standard: 2Premium: 4
Watch on your laptop, TV, phone and tabletBasic: yesStandard: yesPremium: yes
Unlimited movies and TV showsBasic: yesStandard: yesPremium: yes
Cancel at any timeBasic: yesStandard: yesPremium: yes
First month freeBasic: yesStandard: yesPremium: yes

All these options include a 1-month free trial offer. This begins when you click on “Start Membership” during the subscription process. You can cancel at any time during the first month, without charge.

Check out how Netflix compares to other streaming video services below:

TV Plans

Kayo Sports Basic
  • Service Only Plan
  • 1 Content Genres
$25/mth

BigPond Movies
  • Service Only Plan
  • 8 Content Genres
$/ days

hayu
  • Service Only Plan
  • 3 Content Genres
$6.99/mth

Netflix
  • Service Only Plan
  • 8 Content Genres
$9.99/mth

Foxtel from Telstra Entertainment
  • Set-top Box Included
  • 2 Content Genres
$29/mth

How to use it?

To begin watching movies and TV shows from your PC or Mac:

  1. Open an Internet browser
  2. Go to www.netflix.com
  3. Sign into your Netflix account
  4. Select a title to play
  5. That’s it

Note: you’ll need a Microsoft Silverlight plug-in installed to watch Netflix in some browsers. Netflix will prompt you to download and install the free plug-in if you don’t have it. Newer browsers such as Microsoft Edge and Google Chrome can stream Netflix natively, without the need for Silverlight.

Mobiles, tablets, game consoles, and Smart TVs have an extra step. While connected to the Internet, you just need to download the appropriate app if it’s not already pre-installed. Then it’s a matter of logging in and you’re good to go!

Conclusion

We reckon Netflix is pretty great — Here’s why:

The Netflix catalogue is a huge draw for many. The pricing is competitive at just $9.99/month — though if you want HD, it’s $13.99.

Netflix device compatibility is second to none. The number of devices and configurations possible are just HUGE.

As always, it depends on what you want to watch, how you want to watch it, and how much you want to pay. But, in summary, Netflix Australia delivers.

And it’s hard to argue with that.