From the very beginning, MATE Communicate broadband makes one thing clear: the telco wants to become your best mate. Besides offering affordable and reliable broadband plans to cover all your surfing needs, the company also prides itself on its excellent customer service. When you sign up with the provider, you get assigned your very own team support member who can help with any queries and issues you may experience. Plus, since we’re talking about a 100% Australian owned enterprise, their customer service centre is based right here in your backyard.
What Does MATE Offer?
Another striking thing when reviewing MATE Communicate is that they don’t tie customers down with lock-in contracts. You sign up and pay on a month-to-month basis, which can be incredibly appealing for renters or Internet enthusiasts who are looking to “test drive” their connection before making a long-term commitment and make sure it suits all their needs. The telco offers a variety of broadband plans – both NBN and ADSL plans – so we’re sure you’re going to stumble upon one that fits your desires perfectly. Just browse to the great MATE Communicate Broadband offersbelow.
Since NBN is all the rage nowadays, it would have been foolish for the company not to spoil their clients with some great NBN plans. Their unlimited NBN plans are available across multiple technologies including Fibre to the Premises (FTTP), Fixed Wireless, Fibre to the Node (FTTN) and Fibre to the Basement (FTTB). Prices range from $59 to $99/month.
If NBN isn’t available in your area yet, you can always opt for an ADSL plan to satisfy your Internet cravings. MATE Communicate’s ADSL plans also come with unlimited data and cost between $49 and $59. Moreover, customers can choose between a standalone broadband service and one bundled with a home phone.
More recently, MATE Communicate introduces a mobile plan that customers can sign up for in addition to broadband. For only $29/month, this includes unlimited calls and unlimited SMS and MMS to standard numbers in Australia plus 10GB data. To avail of this offer, customers need to have an existing MATE internet service.
Contact MATE Communicate
To sign up or get more information about MATE Communicate’s services, you can reach their support team by calling 1300 816 603 from your mobile phone. Their customer support team is available from Monday to Saturday, 8:30 am to 7:00 pm AEST and is closed on Sundays and public holidays.
MATE Communicate Broadband Reviews: MATE
If it’s lots of data and unlimited calls you want, your mates can help you out! Head over to our interactive MATE Communicate page to find the plan for you and get started!
Mate Communicate FAQs
How fast is MATE Communicate’s broadband?
ADSL can provide download speeds up to a maximum of 20Mbps to eligible customers in selected areas with upgraded exchanges and up to 8Mbps in many other areas, but average speeds will be lower. Your actual speed will vary due to a number of factors such as your distance from an exchange, the network connecting the exchange, your equipment and software and internet traffic. As for NBN, your speed will depend on the plan you choose, and will also be affected by any limitations of the NBN connection type you have. The cheapest one offers an NBN connection with access speeds of 12Mbps download and 1Mbps upload, while the most expensive plan offers access speeds of up to 100Mbps download and 40Mbps upload.
Do I need to sign a contract?
No, this is one of the things that makes MATE Communicate stand out from the crowd. You don’t have to sign any lock-in contracts; instead, you simply pay on a month to month basis. All plans are billed in advance and there is no early termination fee to worry about.
How can I tell if I’ve got access to the NBN?
You can check out our NBN rollout map to see if the speedy internet is available in your area. If it is, congrats! If not, you can opt for an ADSL plan until it becomes available. Keep checking our map on a regular basis.