From the very beginning, MATE Communicate broadband makes one thing clear: the telco wants to become your best mate. Besides offering affordable and reliable broadband plans to cover all your surfing needs, the company also prides itself on its excellent customer service. When you sign up with the provider, you get assigned your very own team support member who can help with any queries and issues you may experience. Plus, since we’re talking about a 100% Australian owned enterprise, their customer service centre is based right here in your backyard. You can contact Mate support via phone, e-mail, live chat and even Facebook.
What makes MATE Communicate unique?
Another striking thing when reviewing MATE Communicate is that they don’t tie customers down with lock-in contracts. You sign up and pay on a month-to-month basis, which can be incredibly appealing for renters or Internet enthusiasts who are looking to “drive test” their connection before making a long-term commitment and make sure it suits all their needs. The telco offers a variety of broadband plans – both NBN and ADSL plans – so we’re sure you’re going to stumble upon one that fits your desires perfectly. Just browse to the great MATE Communicate Broadband offers below.
Does MATE Communicate offer NBN plans?
Since NBN is all the rage nowadays, it would have been foolish for the company not to spoil their clients with some great NBN plans. Their unlimited NBN plans are available across multiple technologies including Fibre to the Premises (FTTP), Fixed Wireless, Fibre to the Node (FTTN) and Fibre to the Basement (FTTB). Prices range from $59 to $108/month.
What about ADSL?
If NBN isn’t available in your area yet, you can always opt for an ADSL plan to satisfy your Internet cravings. MATE Communicate’s ADSL plans also come with unlimited data and cost between $49 and $99.
ADSL can provide download speeds up to a maximum of 20Mbps to eligible customers in selected areas with upgraded exchanges and up to 8Mbps in many other areas, but average speeds will be lower. Your actual speed will vary due to a number of factors such as your distance from an exchange, the network connecting the exchange, your equipment and software and internet traffic. As for NBN, your speed will depend on the plan you choose. The cheapest one offers an NBN connection with access speeds of 12Mbps download and 1Mbps upload (Tier 1), while the most expensive plan offers access speeds of 100Mbps download and 40Mbps upload (Tier 5).
No, this is one of the things that makes MATE Communicate stand out from the crowd. You don’t have to sign any lock-in contracts; instead, you simply pay on a month to month basis. All plans are billed in advance and there is no early termination fee to worry about.
You can check out our NBN rollout map to see if the speedy internet is available in your area. If it is, congrats! If not, you can opt for an ADSL plan until it becomes available. Keep checking our map on a regular basis.