Telstra Broadband Review: Discover The Best Packages and Offers
Telstra's world-leading broadband offers speed, service and simplicity
If you’re looking for Telstra deals online you will be faced with a mind-boggling list of results. We break down the basic options available to help you save time and money.
What makes Telstra Broadband different?
Why choose Telstra? The company has quite the reputation for reliable coverage and great product quality. It prides itself on delivering an excellent product, so prices of its mobile plans and broadband deals tend to reflect that fact. However, the telco often offers amazing discount bundle prices for customers who choose more than one service. Concerning the downsides, we could only find one: a lot of customers complain that the company sometimes falls short when it comes to its technical support department. You can’t have it all, we guess.
Telstra Broadband’s NBN & ADSL Plans
If you’re just looking for broadband, no frilly extras included, you can pick between two plans:
Connect – including 100GB of data for $69; great for casual users
Connect Plus – 1000GB of data for $79, recommended for families that watch videos online or download lots
Telstra customers can opt for a 24-month contract, or they can pay on a month-to-month basis (great if you don’t want to be tied down) – but only on the Connect plans.
You get the latest Telstra home broadband gateway modem –the Telstra Smart Modem — which now features 4G backup so you never lose internet even if your ADSL or NBN connection temporarily goes down.
Plus, you can use your broadband allowance at thousands of hotspots across Australia and millions more overseas on an eligible plan via Telstra Air. How does it work? Telstra Air will share a portion of your home Wi-Fi connection to create a hotspot that others can use. When you’re out and about, you can also access other Telstra Air hotspots using your home broadband allowance to give you more connection options.
Telstra offers great mobile broadband coverage, which is reflected by its high number of mobile plan subscribers. The telco’s mobile plans are competitively priced and designed with the customer in mind, so you can choose a plan based on your surfing habits. Excess data usage costs $10 per 1GB. The three plans are:
Here’s where things get really interesting. By bundling several services, clients get significant discounts and boost their entertainment options. Here are the basic bundles offered by Telstra:
Entertainment – includes unlimited data, a Telstra TV box and 2 years of Foxtel Now for $99/month; ideal for heavy internet users who need the most from their Internet connection (videos, downloading, gaming, streaming)
Entertainment Plus – unlimited data, a satellite Foxtel installation with the Entertainment and Sports packs, and a free iQ3 box for $129/month.
Telstra Broadband customer service and support
You can contact the Telstra Broadband customer support team any time of the day or night via their 24/7 Live Chat, available on their web site and through the free Telstra 24/7 app available for iOS and Android devices.
If you’d prefer to speak to a Telstra Broadband customer service team member, you can call toll-free between 8am and 9pm AEST on 1800 709 957.
Telstra will be happy to help you with:
Looking to join Telstra
Managing your account
Latest Offers or Plans
All other Telstra Services
Fast Broadband To Suit Your Needs!
Telstra offers a flexible range of broadband plans, so you will likely be able to find one that fits your budget and your needs. Our advice? Go for an Entertainment bundle and get a Foxtel subscription as well. Since a Telstra TV or iQ3 is included as well – along with unlimited data for endless streaming – those bundles will help you cover all your family’s entertainment needs with ease.
Telstra broadband bundles
Get Telstra TV + Google Home Mini + Unlimited data & watch shows & movies from Netflix, Foxtel Now, Stan, free to air & more.