If you want to get an idea how fast your Telstra NBN connection is – and that you’re getting the speed you’re paying for – the best way to find out is to run a quick and easy speed test yourself. It only takes a few seconds, and shows you exactly what your Telstra NBN connection is capable of.
- Telstra Broadband Speed Test
- How to Run a Telstra NBN Speed Test
- How to Interpret the Test Results
- What Speed is Telstra ADSL?
- What Speed is Telstra 4G and 5G?
- How Fast is Telstra NBN Speed?
- How Can You Increase Telstra NBN Speed?
- How Long Does a Telstra NBN Speed Change Take to Kick In?
Telstra Broadband Speed Test
How to Run a Telstra NBN Speed Test
There are several methods of testing your broadband speed, but by far the most popular is the simple and reliable test that’s run by the service with the name that says it all – Speedtest! You’ll find it right above on this page, and it’s easy to get started. Before you start, though, keep a couple of things in mind. For the most accurate speed reading, you’ll want to be testing from a computer web browser, not a phone or tablet. And make sure your computer is connected to your modem using an Ethernet cable (most modems come with one in the box). Stop any downloads or uploads on your network – that includes streaming video.
- Click the big round GO button above
- Wait for the progress bar to move al the way to the left, then back to the right
- Make a note of the results for Download and Upload
- If the results seem low, click on the server name to change it, then click “AGAIN”
The name below the button is the server that the speed test will connect with, to see how fast it can send data back and forth. The closest one to you is selected automatically – though you can click on the name to change to another nearby if you want to double-check your results.
How to Interpret the Test Results
When you click GO, the test runs in real time, showing you how fast data is first being downloaded, then uploaded. Once the test finishes running, you’ll see a set of four results, with the all-important speed results being measured in Mbps (megabits per second). That’s the same speed measurement that’s used by Telstra NBN to tell you the speed of the plan you’re on (for example, NBN 50 means a maximum download speed of 50 Mbps) and also the average peak download speed you’ll see advertised with Telstra’s NBN plans. For a NBN 50 connection, you can usually expect to see a best result of around 46 Mbps – that’s because some of that speed is used by the connection to keep things running smoothly.
- The download speed should be as close to the maximum of the NBN plan as possible.
- The higher the number, the faster you can download everything from images on web sites to gigantic video game updates, and the smoother an experience you’ll have when streaming video, especially if multiple people in the household are do so at the same time.
- The upload speed is always much slower than the download speed with the NBN. That’s by design – we generally download a lot more than we upload.
- If you share videos to YouTube, store your photos and files with a cloud service, make lots of Skype and Zoom calls or even stream video games, the upload speed is going to matter.
- If you’re planning on doing stuff that involves uploading, we’d recommend you pick a Telstra NBN plan that has 20 Mbps or higher upload speed. That means it’s best to go for NBN 50 or above (this is the most popular NBN speed overall, too!)
- If you use a lot of Wi-Fi devices at home, keep in mind that speeds to them will depend on several factors – how far away from the modem they are, how fast their maximum Wi-Fi speed is, and how much congestion (other peoples’ Wi-Fi signals) there is in the area (this can especially be a problem in apartment buildings).
- You should always test using an Ethernet-connected computer to get an accurate result.
What Speed is Telstra ADSL?
Though it’s just about been retired as the NBN nears completion, ADSL is still used by many people, and it can serve you well if you’re lucky enough to live near the phone exchange you connect to. With ADSL, the longer the distance between you and the exchange, the slower the top speed. ADSL2 can get as fast as 24 Mbps down and 1 Mbps up – but that’s in ideal conditions. You’re far more likely to see speeds between 5-10 Mbps.
What Speed is Telstra 4G and 5G?
An alternative to the NBN is connecting via a wireless broadband modem – and Telstra has both 4G and 5G modems to choose from, along with a set of data-only plans that can give you a way of accessing very fast broadband at home, using the mobile network. While there’s no set speed tiers with either 4G or 5G – it depends on how close you are to the nearest cells, how busy they are, and how fast your modem can go – it’s possible to get speeds of up to 300 Mbps on 4G, and double that (or more) with 5G – and with fast uploads as well.
How Fast is Telstra NBN Speed?
You’ve got a choice of three NBN speeds with Telstra, with two of them offering unlimited data. The entry-level 500GB plan runs at NBN 25, with 20 Mbps typical evening speeds – enough for light internet usage and HD streaming, but only just. The two unlimited-data plans run at NBN 50 and NBN 100, with typical speeds in the evening of 44 and 88 Mbps respectively. The NBN 100 speed isn’t available to everyone – you’ll need an NBN connection that’s capable of going that fast, which will be automatically detected when you sign up so you don’t pay for speed you can’t get. Your speed tests should show speeds closely matching these numbers – if not, make sure your connection wasn’t being used by other devices while you were testing.
Here’s how Telstra NBN plans compare to the offerings from other popular providers:
Last audited 22 September 2020
How Can You Increase Telstra NBN Speed?
If you feel the need for speed and want to upgrade your Telstra NBN connection for faster downloads and uploads, you simply need to pick a higher plan – there’s no longer any “speed boost” plan add-ons. With no lock-in to a particular plan, you can move up to a higher speed one just by getting in touch with Telstra (or using the Telstra 24×7 web site) and making the change. The NBN 50 tier is only $15/month extra on top of the base plan – and you get unlimited data as well. Then the NBN 100 tier is another $30/month on top of that – the same price as the old “speed boost”.
How Long Does a Telstra NBN Speed Change Take to Kick In?
Once you’ve ordered a plan change, the speed increase (or decrease) will be processed by the NBN and applied as soon as possible. This can be almost instant for some NBN connection types, while for others it may take until the next monthly rollover of your plan. You should be told how long the change will take when you switch plans. If the speed change doesn’t kick in when it’s supposed to, try turning your modem off and on.