Telstra Broadband

Telstra NBN Contact Phone Number


How to contact Telstra customer service for support, sales and more

Contact Telstra customer service by calling 13 22 00

Explore all Telstra has to offer from NBN and Broadband to Mobile and Entertainment.

For any sales or service inquiries, contact Telstra customer service today by simply dialing the phone number 13 22 00 for a direct line to their call centre — available from 8:00 am to 9:00 pm, 7 days a week.

Contact Telstra NBN Broadband

To contact and get Telstra NBN Broadband simply call or click 13 22 00 for a direct line to their call centre. If you’re having trouble with your internet connection, call 13 22 00. You can also reach them via live chat available 24/7.

Please note: There are often reduced services available on national and public holidays.


Contact Foxtel from Telstra

To contact and get Foxtel from Telstra call 13 22 00 for a direct line to their call centre, available 7 days a week from 8:00 am to 9:00 pm.

Contact Telstra Mobile Customer Service

Click to call 13 22 00 from your mobile phone today to inquire about Telstra’s range of mobile plans and other related services. They’re available Monday to Sunday between 8:00 am and 9:00 pm for general queries and concerns. Please note there are often reduced services available in the Telstra call centre on national and public holidays. For urgent inquiries, you can chat with a representative 24/7 via their website.


Other Support Options

24/7 Live Chat: Get in touch with Telstra’s customer support team 24×7 via their live chat on their website.

CrowdSupport®: Have a question? Head to Telstra’s website and ask their Customer Forum.

Multilingual Support: Telstra has got you covered if you prefer to speak to them in your preferred language.

Tech Help & Support: Telstra also offers help and assistance in setting up and protecting your computers, TV boxes, gaming consoles, and other devices.

Please note: reduced operating hours may apply on public holidays.

Telstra will be happy to help you with:

  • Looking to join Telstra
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans
  • All other Telstra Services

Telstra products

500GB Data
  • Free BINGE Standard for 3 months
  • Free Foxtel Now for 1 month
  • No Lock-in Contract
  • Up to 20Mbps Standard Evening
  • 500GB Data
  • NBN 25™ Fixed Line
  • Buy online: no connection fee
  • #1 provider to stream Netflix
$75/mth
Min Cost - $1,800 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes.

Mobile Plan Small
  • Free BINGE Standard for 3 months
  • $10/mth credit for 12 months on select mobiles
  • No Lock-in Contract
  • Unlimited Calls & Text
  • 40GB Data
  • No excess data charges in Australia
  • Unlimited Telstra Air® Wi-Fi data
$55/mth
Min Cost - $55 over 1 month + extra handset fee over 24 months

Pay Per View
  • No Subscription Fee
  • No Lock-in Contract
  • Latest releases from the cinema
  • Huge library of movies & tv shows
$/ days
You can only purchase TV shows, not rent them.
Min Cost - Depending on title

Platinum Plus
  • No Lock-in Contract
  • Set-top Box Included
  • Netflix Standard Plan included
  • 50+ Foxtel Plus, sports, movies, drama & docos channels
$99/mth
Min Cost - Min cost $384. (incl. $100 professional install + $35 connection fee + $150 iQ4 box). $139/mth after 12 mths.

Last audited 02 July 2020

Telstra Broadband News

Telstra Broadband Offers

Free BINGE Standard for 3 months
on the 500GB Data plan with 500GB Data and a modem included.
$75/mth
No lock-in contract
Free BINGE Standard for 3 months
on the Telstra TV + 500GB Data plan with 500GB Data and a modem included.
$84/mth
No lock-in contract
Free BINGE Standard for 3 months
on the Unlimited Data plan with Unlimited Data and a modem included.
$90/mth
No lock-in contract
Save $20/mth for 3 months
on the Premium Speed + Unlimited Data plan with Unlimited Data and a modem included.
$110/mth
No lock-in contract
Free BINGE Standard for 3 months
on the Telstra TV + Unlimited Data plan with Unlimited Data and a modem included.
$99/mth
No lock-in contract
Buy online: no connection fee
on the Sports HD + 500GB Data plan with 500GB Data and a modem included.
$125/mth
No lock-in contract
Buy online: no connection fee
on the Movies HD + Unlimited Data plan with Unlimited Data and a modem included.
$140/mth
No lock-in contract
Buy online: no connection fee
on the Sports HD + Unlimited Data plan with Unlimited Data and a modem included.
$140/mth
No lock-in contract
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