Telstra Broadband

Telstra NBN Contact Phone Number


How to contact Telstra customer service for support, sales and more

Contact Telstra customer service by calling 1800 007 769

Explore all Telstra has to offer from NBN and Broadband to Mobile and Entertainment.

For any sales or service inquiries, contact Telstra customer service today by simply dialing the phone number 1800 007 769 for a direct line to their call centre — available from 8:00 am to 9:00 pm, 7 days a week.

Contact Telstra NBN Broadband

To contact and get Telstra NBN Broadband simply call or click 1800 007 769 for a direct line to their call centre. If you’re having trouble with your internet connection, call 13 22 00. You can also reach them via live chat available 24/7.

Please note: There are often reduced services available on national and public holidays.


Contact Foxtel from Telstra

To contact and get Foxtel from Telstra call 1800 007 769 for a direct line to their call centre, available 7 days a week from 8:00 am to 9:00 pm.


Contact Telstra Mobile Customer Service

Click to call 132200 from your mobile phone today to inquire about Telstra’s range of mobile plans and other related services. They’re available Monday to Sunday between 8:00 am and 9:00 pm for general queries and concerns. Please note there are often reduced services available in the Telstra call centre on national and public holidays. For urgent inquiries, you can chat with a representative 24/7 via their website.

What can Telstra help me with when I contact them?

Telstra will be happy to help you with:

  • Looking to join Telstra
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans
  • All other Telstra Services

Telstra products

Mobile Plan Small
  • Bonus 30,000 Telstra Plus points
  • +20,000 Telstra Plus points when you buy online
  • 5G network access free trial. Offer ends 30 June 2020
  • No Contract
  • Unlimited Calls & Text
  • 15GB Data
  • Unlimited Telstra Air® Wi-Fi data
  • Access to AFL, AFLW, NRL, Netball and Hyundai A-League live app, fast and data-free
$50/mth
Min Cost - $50 over 1 month + extra handset fee over 24 or 36 months

Core Internet Plan
  • 20,000 Telstra Plus Bonus Points
  • $99 connection fee waived when you buy online
  • #1 provider to stream Netflix
  • No Contract
  • Up to 20Mbps Standard Evening
  • 500GB Data
  • NBN 25™ Fixed Line
  • Unlimited standard local, national and Australian mobile calls
  • Broadband Protect: Online security to keep your family safe
$75/mth
Min Cost - $1,725 when you stay connected to the internet for 24 months, and may change if the month-to-month plan price changes.

Pay Per View
  • No Subscription Fee
  • No Contract
  • The latest releases from the cinema
  • Choose from a huge library of movies and TV Shows to rent and buy, from blockbusters to old favourites
$/ days
You can only purchase TV shows, not rent them.
Min Cost - Depending on title

Platinum Plus
  • Standard install fees waived
  • No Contract
  • Set-top Box Included
  • Netflix Standard Plan included
  • Over 50 channels of great Foxtel Plus + sports, movies, drama and documentary channels
$99/mth
Min Cost - Min cost $99. For new Foxtel customers. $139/mth after 12 mths
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