Telstra Plus Review


Summary

Our Verdict

Telstra Plus


A top-to-bottom revamp of Telstra’s approach to customer loyalty with some seriously nice rewards, Telstra Plus is a must-join for all Telstra customers.

 
Overall 91%
Content
Usability
Value

Review was updated on 1 August 2023

The communications services we all use every day are such a huge part of our lives. Calls, texts, internet on our smartphones, fast NBN broadband, and mobile broadband are constant needs.

Telstra has set about changing the way we look at loyalty with a bold rewards program called Telstra Plus. It enables customers who have an active Telstra service to buy more Telstra products and be rewarded with points that can be used to get a huge range of items from the Telstra Plus rewards store.

As a full-scale new loyalty program, Telstra Plus lets you earn desirable items ranging from tech gadgets to phones and phone plans using the Telstra Plus points you get simply from using your home phone, mobile and broadband services.

What’s in This Review?

What is Telstra Plus?

Put simply, Telstra Plus is a points-based rewards program. You earn Telstra Plus points every time you spend money on Telstra products or services, with bonus points awarded for certain purchases from time to time. All members have access to the Telstra Rewards Store, where they can redeem reward points to get some very desirable tech items or event discounts. If your monthly bill is above a certain amount, you can even receive tastier bonus Telstra Plus Rewards.

From event and movie tickets to shop discounts and tech gadgets, there are plenty of mouth-watering rewards you can get through Telstra Plus. Best of all, it’s free to sign up if you’re an existing Telstra customer, so why not register and start earning today?

What are the Best Features of Telstra Plus?

  • Awesome rewards, including the latest mobile devices, home entertainment products, and essential tech accessories
  • Access to discounted movie, sport and event tickets
  • Pre-sale access and discounts for concert and arts tickets
  • Redeem points for Telstra device security
  • 25% off points required to redeem selected Telstra TV Box Office shows and movies for Silver members
  • 50% off points required to redeem selected Telstra TV Box Office shows and movies for Gold members
  • Silver members get the Silver Service via the MyTelstra app
  • Gold members get the VIP Service via the MyTelstra app

What’s in the Telstra Plus Rewards Store?

The Telstra Plus Rewards Store is where the magic happens for everyone; it’s the place where you can spend your Telstra points. You earn 10 points for every dollar you spend on Telstra products and services, with bonus points awarded on some items as promotions. For example, you can add the Telstra TV 3 box to your plan to claim some additional bonus points.

Your accumulated Telstra points can then be spent at the Rewards Store, which offers some of the most-wanted tech products around. Apple Watches, AirTags, AirPods or Beats headphones, mobile broadband devices, the latest smartphones, smart speakers, device accessories, and more – the list just keeps going. The range of rewards is genuinely excellent and everything on offer is highly desirable. You’ll find no “filler” rewards here.

Get BINGE

Aside from gadgets and events, Telstra Plus Gold members can also get special offers and discounts for streaming services. These are available to Silver members, too, but for a less discounted rate. Use your Telstra Plus service to get a year-long BINGE subscription at a notably reduced price. In fact, you could save more than $100 for the year if you sign up to BINGE through Telstra Plus.

Get Kayo Sports

Both Gold and Silver Telstra Plus members can get a Kayo Sports Basic subscription for a discounted rate. If you’re an existing Kayo One customer, you need to upgrade to Kayo Basic to get this Kayo and Telstra Plus offer. The Kayo Premium plan is also available to Gold and Silver members, potentially saving you upwards of $100 per year!

Get Kayo SportsFREE for 7 Days!Watch Now

Telstra Plus Points: How Many Do You Need?

For some of the more valuable items, you’ll need to accumulate a lot of points to buy them. Top tech gadgets, like an iPhone 12 smartphone or Beats headphones, require tens of thousands of points. That said, you can also combine a lower points total with cash to get the rewards you’re truly after. That flexibility is an important part of a proper loyalty program like Telstra Plus.

On the other end of the scale, there are some genuinely useful items at lower points totals. The Apple power adapter, for instance, is something you could pick up right away if you’re ordering the latest iPhone. The points are yours, so pick your Telstra Plus reward and enjoy the fun of getting cool stuff for free – no need to pull out the credit card!

Telstra Plus Membership Tiers

Here’s where the really special stuff happens, the hallmark of a truly rewarding loyalty program. Membership tiers can get you even more rewards than you expected. When you first sign up, you’ll start at the base tier, appropriately named Member, but can easily rise to Silver and Gold.

The Member level gets you some desirable bonuses from the off. Discounted movie tickets, cheap sports tickets, pre-sale access to some of the most-wanted concert tickets in town, and even exclusive competitions. 

However, if you spend between $1500 and $2999 on your Telstra services in a year (equal to around $125 to $250 per month, which many people will already be spending through an internet service or mobile plan), you earn promotion to Silver membership. You’ll get all the base level perks plus a 25% reduction in the points required to redeem shows and movies on Telstra TV Box Office.

Those who spend $3000 a year or more (around $250 a month) become Gold members. Gold members get a free Telstra TV and 50% off points when redeeming entertainment on Telstra TV Box Office. There are VIP support services on offer, too, for both Silver and Gold members via the My Telstra app.

Additionally, corporate and enterprise customers can benefit from Business Telstra Plus to enjoy discounted movie and sports tickets, exclusive access to concert, shows, performances, and art galleries pre-sales, plus three months of Telstra Business Tech Services and 24/7 personalised technical support online and over the phone.

Once you hit the spending threshold for each tier, you’re automatically promoted to the Silver or Gold membership tier, which you stay at for the entire following year. If you spend less than the Silver or Gold thresholds in that second year, you’ll be moved down to the appropriate tier – but not until the start of your next membership year. 

Most people with ongoing services will likely just hit a tier and stay there. For others, spending may change, so it’s nice to know that you’re not instantly moved to a lower membership tier!

More Perks and Bonuses From Telstra

Whatever perks and rewards you get with Telstra Plus, you won’t miss out on the famous range of extras that comes with many Telstra services. For example, all Telstra customers with a broadband plan get unlimited national phone calls, discounted international calls, and access to Telstra Broadband Protect.

Telstra customers with mobile plans get a brilliant set of freebies, including free access to streaming of AFLW, Netball, and A-League all year, NRL and AFL replays on demand, data-free Apple Music streaming and access to free Telstra Air WiFi hotspots in Australia and around the world.

Which Telstra Plans Work With Telstra Plus?

The great news for anyone who’s subscribed to Telstra services is that every dollar you spend counts towards your points total. Just make sure you join Telstra Plus using your Telstra ID (remember, membership is completely free!) and you can start earning points simply by using any mobile, home phone, and broadband plans from Telstra.

Telstra NBN Broadband Plans

On the broadband side of things, there are plenty of Telstra NBN plans that earn you Telstra Plus points. For instance, you can get the Standard Speed + Unlimited Data NBN plan (at 25 Mbps), which includes – as all Telstra broadband plans do – a home phone with unlimited calls within Australia.

If you’re after faster internet, there’s the Standard Plus Speed + Unlimited Data plan at 50 Mbps (great for shared houses and small families) and the mighty 100 Mbps Premium Speed + Unlimited Data plan, ideal for big households and those who spend a lot of time downloading files and streaming videos.

Unlimited data plans are great because they take all the worry out of your broadband. Stream whatever you want, whenever you want without worrying about paying excess data charges.

Telstra Mobile Plans

Telstra Mobile plans range from cheap pay-as-you-go plans to more expensive but data-heavy packages. All mobile plans come with unlimited calls and texts within Australia. You can start on 40GB of data if you wish, or climb to 180GB, even 300GB of data. All plans also support 5G for the fastest performance on the latest smartphones.

No matter which plan you choose, you’ll be earning the ability to redeem those bonus points for very desirable tech for free. Even prepaid mobile plans are eligible for bonus Telstra Plus points.

Contact Telstra Today to Join Telstra Plus

If you’re a Telstra customer, whether it’s for broadband, mobile, home phone, or a combination of them all, you should get onto the Telstra Plus website and sign yourself up as soon as possible. It doesn’t cost a cent to join, and the rewards are very real and very desirable.

It’s especially worth it if you’re about to buy a new mobile phone on a plan with Telstra. You don’t want to miss out on both the extra points and the chance to land on the Silver or Gold membership tiers. 

There’s really no downside to Telstra Plus. You’re essentially getting rewarded for spending money you’d be spending anyway. And that, really, is the best kind of rewards program! So contact Telstra today to find out how you can join the Telstra Plus rewards program.

Telstra Plus FAQs

With so many benefits to Telstra Plus, it’s hard to see why you wouldn’t sign up. If you need more information before making the switch to Telstra, check out the frequently asked questions below.

How Do You Track Your Points and Perks With Telstra Plus?

Once you join Telstra Plus, you’ll find a section dedicated to it on your Telstra account page online, as well as in the My Telstra app. There you can see what membership tier you’re on, check your Telstra plus points balance, and explore the various perks and rewards that are available to you as you earn rewards points.

When Do Membership Years Start and End?

The Silver and Gold membership tiers are tied directly to your spending on Telstra services in a given year, but it’s not per calendar year. Instead, your “membership year” kicks off on the date you join the Telstra Plus program, so the tier you’re on depends on how much you spend over the following 12 months.

Is Telstra Plus Rewards Free to Join?

Yes, it’s completely free to join Telstra Plus. All you need is a Telstra account for your mobile phone, broadband, or home phone service – just sign in with your Telstra ID. You earn Telstra points when you pay your bills for your Telstra services and buy products from Telstra shops.

Is Disney Plus Available on Telstra TV?

The brilliant Telstra TV streaming box can stream a huge range of Australia’s most popular streaming services, including Disney Plus, Netflix, and Amazon Prime Video. If you’re after a great streaming service with all your apps in one place, Telstra TV is the one for you.