Belong Broadband Review: Everything you need to know


Summary

Our Verdict

Belong Broadband


Belong keeps it easy and simple - and free from lock-in contracts

 
Overall 77%
Plans
Extras
Value

Belong currently are not promoting their plans. Below are great alternatives:


Plan
Inclusions
Price
Telstra TV + 500GB Data
  • Free BINGE Standard for 3 months
  • Telstra TV + 500GB Data
  • No Lock-in Contract
  • Up to 25Mbps Standard Evening
  • 500GB Data
  • NBN 25™ Fixed Line
  • 20,000 Telstra Plus Bonus Points
  • Buy online: no connection fee
  • $84/mth
$84/mth
Min Cost - $2,016 when you stay connected for 24 months, and may change if the month-to-month plan price changes.

nbn™ Sky Muster Plus (X-Small)
  • 25GB Off-peak & peak data
  • nbn™ Sky Muster Plus (X-Small)
  • No Lock-in Contract
  • Up to 50Mbps Standard Plus Evening
  • 50GB Data
  • NBN 50™ Satellite
  • 25Mbps+ typical evening speed
  • $55/mth
$55/mth
Min Cost - $55 over 1 month

NBN25 Unlimited - 12 Months
  • $10 off w/ electricity & gas on certain areas
  • NBN25 Unlimited - 12 Months
  • 12 Month Contract
  • Up to 25Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
  • No setup & modem fees
  • Includes landline service w/ pay as you go calls
  • $65/mth
$65/mth
Min Cost - $804.90 over 12 months

NBN Sky Muster - 300GB Standard
  • NBN Sky Muster - 300GB Standard
  • No Lock-in Contract
  • Up to 12Mbps Basic Evening
  • 300GB Data
  • NBN 12™ Satellite
  • 65GB peak, 235GB off peak data
  • No excess usage
  • $49.95/mth
$49.95/mth
Min Cost - $49.95 per month

Standard
  • Standard
  • No Lock-in Contract
  • Up to 25Mbps Standard Evening
  • 250GB Data
  • NBN 25™ Fixed Line
  • Landline w/ pay as you go calls
  • 25Mbps typical evening speed (7pm-11pm) sampled 1-14 March 2021. Speed may vary due to various factors and confirmed once connected.
  • $65/mth
$65/mth
Min Cost - $140 over 1 month ($70 incl. Setup fee and Standard WiFi Modem)

Last audited 15 April 2021


Review was updated on 27th February 2021

If you were able to pick and choose what you wanted in a provider like building a Frankenstein’s monster, what would you select? How about a provider with the network and reliability of Telstra, but the cost and no-fuss attitude of one of Australia’s newest providers?

It sounds too good to be true, but with Belong Broadband, it isn’t. As a subsidiary of Telstra, Belong is designed to give you much of the advantages of Telstra but at a far cheaper price – i.e. the best of both worlds.

Belong Broadband Review

One of the many gripes with Telstra over the years has been the cost and their lack of flexibility. And while Telstra has done a lot to address these concerns in recent years, Belong has gone one step better by listening to the things we all liked – and didn’t like – about Australia’s biggest telco. Although they are a subsidiary, they’ve got plenty of autonomy, which is perfect because this means they have the advantages of being a part of Telstra’s network but make all their own decisions.

So are Belong Broadband truly the best of both worlds – a company with the hunger of a smaller provider backed by Australia’s most comprehensive network? Read on to see what we’ve discovered!

In this Review

What is Belong Broadband?

While we keep emphasising the ‘all the good but none of the bad parts of Telstra’ line, we want to emphasise that Belong is not Telstra Lite. They are their own entity. They have a lot in common with many of the newer, smaller providers who have burst onto the scene in recent years offering flexible deals, good quality internet and a no-fuss attitude – all at a good price. The only difference is that they’ve got the backing – and the network – of Telstra.

What broadband plans are available?

Belong Broadband has three NBN plans: Starter, Standard Plus and Premium, all of which differ on the basis of download speed. The Starter plan has 30MBPS download speeds, which is a pretty solid speed that will allow two people to perform basic internet activities at the same time. Standard Plus bumps it up a tad to 40MBPS, which will be good for three to six people in a household to be online at the same time with minimal interruption.

The big daddy is Premium, which is fast enough for multiple 4K streams. Each of their plans defaults to month-to-month – which is perfect for renters and students. There’s also a 12-month contract option (except for the Premium plan), which comes with a free modem with slightly cheaper monthly plan fees.

Does Belong offer ADSL?

Belong no longer offers ADSL. However, the connection of existing ADSL customers won’t be affected.

NBN Broadband Plans

Plan
Inclusions
Price
Unlimited Data
  • Free BINGE Standard for 3 months
  • Buy online: no connection fee
  • Unlimited Data
  • No Lock-in Contract
  • Up to 50Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
  • #1 provider to stream Netflix
  • Telstra Smart Modem included (with 4G back up)
  • $90/mth
$90/mth
Min Cost - $306 over 1 mth. New customers only.

nbn™ Unlimited Broadband Turbo
  • nbn™ Unlimited Broadband Turbo
  • No Lock-in Contract
  • Up to 50Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Ideal for households of 3-4
  • For gaming & video streaming
  • $75/mth
$75/mth
Min Cost - $75 over 1 month

NBN Sky Muster - 300GB Sonic
  • NBN Sky Muster - 300GB Sonic
  • No Lock-in Contract
  • Up to 25Mbps Standard Evening
  • 300GB Data
  • NBN 25™ Satellite
  • 65GB peak, 235GB off peak data
  • No excess usage
  • $54.95/mth
$54.95/mth
Min Cost - $54.95 per month

NBN25 Unlimited - Month to Month
  • $10 off w/ electricity & gas on selected areas
  • NBN25 Unlimited - Month to Month
  • No Lock-in Contract
  • Up to 25Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
  • Includes landline service w/ pay as you go calls
  • Pay as you go calls or add calling packs from $10/mth
  • $65/mth
$65/mth
Min Cost - $209.90 over 1 month ($120 setup & modem incl.)

Standard Plus
  • Standard Plus
  • No Lock-in Contract
  • Up to 50Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Online gameplay
  • HD video streaming
  • $75/mth
$75/mth
Min Cost - $145 over 1 month (inc. $70 - setup fee and standard modem)

Last audited 15 April 2021

Belong Broadband features

All of Belong Broadband’s plans adhere to their core ethos of no fuss, no hassles and no worries. When it comes to great NBN deals, they’ve got plenty on offer for all kinds of internet users. Each and every one of their NBN plans comes with unlimited data. Running on the Telstra network, their broadband plans also include a mobile credit just to sweeten the deal.

What are Belong Broadband’s Best Features?

  • Unlimited data on all NBN plans
  • Uses Telstra’s reputable network
  • Choose between 12-month and month-to-month
  • 12-month plans include free WiFi modem
  • All broadband plans offer $80 mobile credit
  • $0 standard activation, 7-day customer support

How to Contact Belong Broadband

Belong has established one of the most sophisticated and futuristic online contact portals available in Australia, where you can pay you bill, track your orders and overall manage your broadband service. This is a great service which is surprisingly rare among Aussie telcos. It makes managing your broadband that much easier. If you do need to get in touch, you can go to their website to reach their customer support.

Belong support

Belong will be happy to help you with:

  • Looking to join Belong
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans
  • Belong Voice
  • Billing Questions
  • All other Belong Services

Belong Broadband Summary

Belong Broadband is a real no fuss kind of provider. They’re mainly recognised for their good quality internet at low prices, which when it comes to broadband is pretty much what everyone wants. This means while they’re good for students and renters – no contracts, remember – they’re also good for families.

Belong Broadband won’t cost you too much and will not skimp on quality. They get a strong rating from us, winning points for simplicity and effectiveness but losing a couple for a lack of added extras. If you want internet that works and won’t break the bank, then there’s a good chance you’ve found a provider you Belong to.

The Good

  • Unlimited data on all NBN plans.
  • Free modem on contract plans.

The Gotchas

  • Month-to-month plans cost more.
  • ADSL not available.

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