Telstra

Introducing Telstra


As Australia’s oldest, largest and most experienced communications company, Telstra has been setting the standard for others to follow for decades. Having grown out of Australia’s original phone company, Telstra embraced the 21st century by building the country’s first cable TV network, still in use by Foxtel today. They’ve also innovated with mobile services, having the largest population coverage in Australia and the greatest reach of high-speed 4G mobile services. No matter how you prefer to communicate, Telstra’s got a product that’ll make life easier for you.

If you’ve got any questions and further information on any of the Telstra products featured here, you can call their customer team on 1800 007 769 and they’ll put you in touch with someone who can get you the information you need.

What Makes Telstra Unique?

Telstra offers a vast range of products and services across all fields of communications, connecting customers and businesses to each other in multiple ways. The company delivers landline and mobile phone services, including mobile broadband. They also specialise in fixed-line internet, from legacy ADSL2+ services to high-speed NBN plans on fibre, cable and wireless. Telstra’s new loyalty program – Telstra Plus – is a great way to genuinely reward existing customers, rather than simply taking them for granted.

Telstra has a long history of offering entertainment, too, with the Telstra TV 3 set-top box bringing together streaming entertainment from almost every available source. They’re also a part-owner of Foxtel, offering subscriptions to it as well as to the online-only service Foxtel Now. And then there’s Telstra TV Box Office — a streaming service that lets you rent or buy movies online, then watch them on your big screen via the Telstra TV box.

Get Telstra’s Broadband Bundle

Get the new Telstra TV 3 + unlimited data on the powerful Telstra network, which is the fastest NBN provider to stream Netflix on. Get it all for only $99/mth with month-to-month flexibility.

Telstra Plus Loyalty Program

Looking at how existing customers are treated is a great way to see where a company’s true priorities lie. While plenty pull out all the stops to attract prospective customers, things tend to fall a little silent when an existing customer makes a request. This is not just disloyal, it’s poor business sense. Knowing this, Telstra have created Telstra Plus – which has more in common with a credit card rewards plan than any loyalty plan seen in the telco industry previously.

Anyone with a personal Telstra account – whether it be for phone or broadband – is eligible, with registration easy to do on the company’s website. From there you can start earning Telstra Plus Points on every dollar you spend. There are three loyalty tiers: Member, Silver and Gold. The more you spend, the better the deal – and the higher the tier! Check out our Telstra Plus review for more.

Telstra’s TV and Entertainment Services

Telstra was instrumental in getting cable TV into millions of Aussie homes – they literally laid the foundation for Foxtel – and this is a legacy that they continue to honour to the present day. From Telstra TV and Telstra Box Office, to the network’s partnerships with Foxtel and Kayo Sports, Telstra is one of Australia’s most comprehensive entertainment providers.

Telstra TV

As a key part of its entertainment offerings, Telstra has the new Telstra TV – a customised version of the popular Roku box from the US which provides you with access to a huge range of entertainment services. It includes support for Netflix, Stan, Foxtel Now, hayu, and DocPlay for on-demand streaming, catch-up apps for all five TV networks, and Telstra TV Box Office for on-demand first-release films.

Telstra has progressively been adding new services and apps to the Telstra TV since launch. With the launch of its third-generation version, the popular device is more powerful than ever with access to live TV channels, full support for 4K streaming, universal search and voice activated search. It’s included for free in several Telstra bundles.

You can choose to get the Telstra TV 3 on its own or as part of a broadband and entertainment bundle. The telco currently offers unlimited data plus unlimited entertainment for $99 per month. This includes unlimited broadband, the new Telstra TV 3, and $125 credits you can use on Telstra TV Box Office, the equivalent of about 20 new-release movie rentals.

Foxtel From Telstra

Telstra can supply you with a connection to Foxtel, Australia’s premium TV service, billed directly through Telstra (and therefore very convenient for those who prefer everything on the one bill). This option offers a versatile range of channel packages to suit every taste and comes with the new iQ4 set top box for advanced control over viewing and recording.

With over two decades of providing the best in TV entertainment to Australia, Foxtel is the destination for all the stuff you can’t get anywhere else – premium drama like Game of Thrones, Westworld and Big Little Lies, premium sport including AFL, NRL and Formula 1, movies straight from the cinemas, docos, kids’ shows, endless music and much more.

Channel packs of Foxtel from Telstra start at $29/month for the base Entertainment Pack, and your Foxtel can be bundled together with your home and mobile services in one bill for your convenience. Currently, these Foxtel from Telstra packages are discounted for the first 12 months, with all bundles including the base Entertainment Pack of over 45 channels:

  • Entertainment + Sport: Includes Foxtel’s acclaimed premium sports coverage across over 15 channels for only $39 per month. This gives you over 40 sports across 12 channels, plus all Entertainment channels.
  • Foxtel from Telstra Platinum HD Package: Everything Foxtel has to offer – sports, drama, movies, music, comedy and more. Every Foxtel channel pack plus HD for only $99 per month.

If you’re looking to bundle in Foxtel from Telstra with broadband, you can do so for $120/month for Foxtel Drama + Unlimited Internet, or get the Foxtel Sport + Unlimited Internet for only $$129/month.

Foxtel from Telstra Plans

Entertainment
  • Set-top Box Included
  • 2 Content Genres
$29/mth
Min Cost - $348 if you stay connected for 12 mths

Platinum HD Package
  • Set-top Box Included
  • 10 Content Genres
$99/mth
Min Cost - $1,188 if you stay connected for 12 mths

Entertainment + Sport
  • Set-top Box Included
  • 3 Content Genres
$39/mth
Min Cost - $468 if you stay connected for 12 mths

Kayo From Telstra

One of the most exciting innovations in sports broadcasting, Kayo has taken Australia by storm since its launch at the end of 2018. And as a Telstra customer with the latest Telstra TV box, you can subscribe to Kayo Sports directly from its app and have it included on your regular Telstra bill.

Leveraging the very latest tech to bring you live sport from around the globe – with a range of unique features including delayed live playback, multiple camera angles, live scores, key moments, highlights and even multi-screen – Kayo is a sports fan’s dream. No matter whether you’re an AFL cheer squad member, a life-long NRL devotee, or if your sport of choice is something more specialised like golf, baseball, American football, basketball or even 9-ball pool, you’ll find it on Kayo from Telstra and be able to experience it like never before.

Live Pass on Telstra

Provided for free to all Telstra mobile customers, Live Pass gives you free access to special streaming apps for the four biggest sports in Australia – AFL football, NRL rugby league, Australian netball and A-League soccer. All you need to do is download the apps to your mobile phone or tablet, load them up and activate your Live Pass while you’re connected to the Telstra mobile network. Once that’s done, you’ll have full access to these incredibly handy apps – giving you live game streaming, up-to-the-moment scores and stats, news and much more. Each app usually costs a fair bit to subscribe to each year, but as a Telstra customer they’re all yours, all year, completely free.

Get Telstra’s Sports Live Pass with a mobile plan

Telstra mobile customers can download the app and start streaming the AFL, AFLW, NRL, Netball and Hyundai A-League games live, fast and data-free.

Telstra TV Box Office

The service, formerly known as Bigpond Movies, has been delivering hot movies and fresh TV shows to customers for years. Now tightly integrated with the Telstra TV box that bears its name, Telstra TV Box Office is the destination of choice for your nights in, with the very latest movies straight from the cinema — as well as classic favourites and the latest TV — available to rent or buy, then stream in high definition on your Telstra TV or other supported devices.

Telstra Box Office works like an online video store – meaning that there are no subscription fees, you simply pay for what you watch. If you’re renting movies on a Telstra TV box, it’s even easier since you can have your rentals added to your regular Telstra bill (and don’t forget, every new Telstra TV box comes with $125 worth of Telstra TV Box Office rental credit up front!)

New Product

Start streaming on Telstra TV Box Office!

Get access to thousands of blockbusters & new releases. And get $125 Bonus Telstra TV Box Office credit included when you purchase a new Telstra TV!
1800 007 769 Go to site

Live Sport on Telstra

Australians love their sport, and with Foxtel from Telstra you can watch over 40 sports including LIVE coverage of the most popular codes in Australia – or stream it to your favourite screen or device with Kayo from Telstra! All the major sports are here, including:

  • AFL
  • Formula One
  • Tennis
  • Cricket
  • Supercars
  • Soccer
  • NRL
  • NBA
  • PGA Golf
  • Rugby Union including the Rugby World Cup
  • World surfing

Telstra’s Internet Services

With decades of experience and investment in what is easily Australia’s largest broadband network, Telstra has been a reliable and high-quality choice for broadband. Whether it’s a connection to the ever-expanding National Broadband Network or ADSL over your home phone line, Telstra Broadband can get you online.

To enjoy streaming video, you need a really speedy connection with a big data allowance. As long as the internet is fast — and the price is right — everything else just falls into place. And these past few years, broadband plans with Telstra have also become more affordable and flexible so they’re easily accessible even to budget-conscious customers.

Telstra Broadband Plans and Bundles

If you’re opting just for internet, Telstra’s plan offers 200GB of broadband data at $75/month on NBN25, now available on a month-to-month plan. If you want more speed and data, there’s the Unlimited plan on NBN50 speed for $90/month. All broadband plans also include the Telstra Smart Modem Gen 2, as well as unlimited calls Australian mobiles, standard local and national numbers.

If you want more value out of your subscription, you might as well subscribe to the Unlimited + Streaming bundle for $99/month, which includes a Telstra TV 3, free $125 of Telstra TV Box Office credit and other perks.

Telstra Broadband Plans

Core Internet Plan
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$75/mth
Min Cost - $1,899 if you stay connected for 24 mths (incl $99 connection fee)

Core Internet Plan + Foxtel Drama
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$105/mth
Min Cost - $2,259 when you stay connected to the internet for 24 months and Foxtel from Telstra for 12 months (incl $99 connection fee)

Core Internet Plan + Foxtel Sport
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$114/mth
Min Cost - $2,367 when you stay connected to the internet for 24 months and Foxtel from Telstra for 12 months (incl $99 connection fee)

Core Internet Plan + Telstra TV
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$84/mth
Min Cost - $2,115 if you stay connected for 24 mths (incl $99 connection fee)

Unlimited Internet Plan
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
$90/mth
Min Cost - $2,259 if you stay connected for 24 mths (incl $99 connection fee)

Broadband for Pensioners and Seniors

Telstra has been providing communications services to Australians for many years and understands how important the essentials of communications are to their most loyal and valued customers. There are a range of special discounts offered to seniors and pensioners on home phone services, such as lower call charges and the waiving of fees for paper bills and credit card payments.

Telstra also operates an education program called Tech Savvy Seniors, which aims to help seniors with the ever-increasing demands of the internet and new technology. And those who value their home phone will feel comfortable with Telstra Broadband even after the transition to the new National Broadband Network, as every Telstra Broadband plan comes with a home phone line, free line rental and unlimited calls anywhere in Australia, for as little as $75 per month all inclusive.

Telstra Mobile

For on-the-go browsing and streaming, Telstra mobile plans are sure to live up to the hype. With generous data inclusions, unlimited talk and text with freebies that are beyond useful, Telstra knows how to give customers everything they want in one package. You can bring your own device, buy or lease a phone — it doesn’t matter what you need, Telstra has the right plan for you. If you sign up for mobile now, you can even take advantage of the huge bonus data up for grabs.

Sim Only Plans

Sim-only plans from Telstra are a great example of bonus data at work. Our top pick is the Medium plan at $60/month, which gives you a whopping 60GB data and comes with no lock-in contract. Telstra Mobile’s pricing is now made extremely competitive, starting at $50/month including unlimited talk and text across Australia, as well as a 5G network free access trial.

Telstra Mobile Plans

Mobile Plan Large
  • Unlimited Calls & Text
  • 100GB Data
$80/mth
Min Cost - $80 over 1 month + extra handset fee over 24 or 36 months

Mobile Plan Small
  • Unlimited Calls & Text
  • 15GB Data
$50/mth
Min Cost - $50 over 1 month + extra handset fee over 24 or 36 months

BYO Plan Small
  • Unlimited Calls & Text
  • 15GB Data
  • Sim Only Plan
$50/mth
Min Cost - $50 over 1 month

Mobile Broadband - 5GB
  • 4G Speeds Vary
  • 5GB Data
  • Mobile
$15/mth
Min Cost - $15

BYO Plan Extra Large
  • Unlimited Calls & Text
  • 150GB Data
  • Sim Only Plan
$100/mth
Min Cost - $100 over 1 month

Mobile Phone Plans

Phone plans let you pick up the latest handsets and either buy them over a 24-month contract period or lease them at a lower monthly cost. There’s a full range of plans to go with your new phone, with everything from 3GB to 160GB of data – as well as Australia’s only truly unlimited-data mobile plan.

Data Plans

Data plans let you power up your tablet or laptop with a dedicated data SIM, giving you a choice between 10GB or 40GB of data per month as well as a bunch of bonuses including Australia-wide access to Telstra Air wi-fi hotspots.

All Telstra’s mobile plans come with Peace of Mind Data – so you’ll never get charged extra if you reach your monthly data limit.

Get More Flexibility with Telstra!

Telstra now offers the ultimate flexibility with new month-to-month mobile plans with no lock-in contracts + no excess data charges in Australia. BYO plans start from $50/mth & comes with 5G access free trial.

Contact Telstra

To contact the Telstra customer call centre, simply dial the 24/7 number 1800 007 769 for a direct line to their customer service team. They’ll be able to help out with any issues you may have with your broadband connection.

Telstra also have Live Chat available on their web site and via the Telstra 24×7 App, to help you get in touch 24 hours a day. The app (available for iOS and Android phones and tablets) also lets customers manage many aspects of their services and accounts themselves.

Telstra Broadband Review: Discover the Best Plans and Deals

If you’re looking for Telstra deals online you can be faced with a mind-boggling list of results. We break down the basic options available to help you save time and money.

What’s On Telstra TV Box Office

Telstra Box Office is the next generation of video store, with an unbelievably wide selection of titles which will satisfy even the most discerning movie or series buff! Titles are available for rent or to buy – and as a subscription is free, you only pay for what you decide to watch.

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