Southern Phone Mobile Plans: All the Information You Need

---

Southern Phone’s packages go beyond remarkable NBN internet connections and home phone plans. This significant Australian telecommunications company offers its users some impressive mobile plans that connect them to friends and family at home and abroad. If you’ve been trying to track down a mobile phone plan that suits you and have looked into Southern Phone’s options, you might wonder if they’re the optimum choice.

Here, we provide all the information you need about Southern Phone mobile phone plans, which ensure users like you can easily reach those you love.

What Mobile Plans Does Southern Phone Offer Its Users?

Southern Phone offers its users many mobile plan types, from small and medium to large plans. We’ve gathered all the details on each of these plans below.

Southern Phone’s 5G Small Mobile Phone Plan

You can choose Southern Phone’s 5G Small mobile phone plan if you need unlimited standard national calls and text perks. Southern Phone users with this plan can receive a no lock-in contract, and if you exceed your data limits, you can also get a 1GB data boost for a small fee.

Southern Phone’s 5G Medium Mobile Phone Plan

Southern Phone’s 5G Medium mobile phone plan offers unlimited standard national calls and text benefits. Again, this is a no-lock-in contract, so you can switch at any time and have the option to add your mobile to the plan. 

Southern Phone’s 5G Large Mobile Phone Plan

With Southern Phone’s 5G large plan, users can get substantial mobile data, unlimited standard national calls and text advantages in a no lock-in contract. If you select this plan, you’ll benefit from a international call credit option which you can use to make standard international calls.

How Good is Southern Phone’s Mobile Customer Service?

The question at the front of many Southern Phone mobile users’ minds is, “How good is Southern Phone’s mobile customer service?” The simple answer is that it’s very good. Users can ask queries about their mobile phones, excess data charges, Southern Phone plans and the mobile network by calling 13 14 64 between 8 am and 8 pm.

However, this is possible with Southern Phone’s digital assistant if you prefer to use instant messaging. This service is ideal if you have a common issue and do not require in-depth answers. A representative will operate the instant messaging service until the evening, after which you’ll have to speak to their digital assistant via the chat window.

Contact Methods	How to Access	Hours
Southern Phone call centre	13 14 64	Monday to Friday 8 am to 6 pm AEST (except holidays)
Southern Phone digital assistant	www.southernphone.com.au/help	From 8 am AEST

Which Carrier Does Southern Phone Use?

Southern Phone offers mobile plans that run using the Optus network. This network operates for 98.5% of the Australian locations and functions in rural areas. However, there may be times when you notice your mobile service is running with Telstra network—Southern Phone explains that this may occur in limited circumstances.

Southern Phone Mobile Plans Features

But what are some key Southern Phone mobile plan features you can look forward to as a network user? There are several handy options to consider, such as refurbished phones, 5G SIM plans and mobile broadband, which we’ve covered in the section below in this review.

Refurbished Phones

Southern Phone offers its users the option to purchase refurbished phones with three benefits. With these phones, you can receive a 12-month warranty, fast shipping, and 30-day free returns. One example of refurbished phones available with Southern Phone is the Apple iPhone X, allowing you to save some dollars instead of buying a new phone.

If you purchase a refurbished phone, Moorup Care will cover it.

5G SIM Plans

With the 5G SIM plans Southern Phone offers, you can access the Optus 5G network that provides superfast browsing perks and top download and upload capacities. Remember that your mobile phone must be compatible with the 5G network if you want to receive the perks of the 5G SIM plan from Southern Phone. It’s also unavailable in the Northern Territory or Tasmania.

VoLTE Technology

If you need to ensure the voice quality of your mobile phone connection is perfect, you can use Southern Phone’s VoLTE technology (voice over LTE), which works through the Optus 4G network. But there’s more to VoLTE—you can also establish faster connections with this technology and browse the internet while you talk. It’s a more advanced technology option than 3G that offers HD-quality calls.

Network Coverage Map

Using Southern Phone’s network coverage map will tell you whether your location can receive 3G, 4G or 5G access. It asks you to enter a valid street address and provides a colour key corresponding to the geographical location that provides each network availability.

Mobile Broadband

X Small, Small, Medium and Large mobile broadband plans are available with Southern Phone’s mobile broadband options. With the X Small mobile broadband plan, you can get plenty of data on a 12-month contract. You may receive extra charges for more data at 1.1 cents per megabyte for your monthly bill.

With the Small mobile broadband plan, you’ll receive your data on a 12-month contract. The same charges apply if you use extra data—1.1 cents for each megabyte.

Choose the Medium mobile broadband plan from Southern Phone, and you can get substantial amounts of data, and select Southern Phone’s Large plan to receive the maximum amount of data Southern Phone offers in a 12-month contract.

Data Sharing Features

It’s possible to use tethering services with your mobile plan and make the most of the data-sharing features with selected devices. This feature transforms your mobile phone into a modem for your tablet or laptop, but as Southern Phone warns, this can consume a lot of mobile data.

If you need data-sharing features, just navigate to settings and select “Personal Hotspot”. You also for the option of using Bluetooth or USB to establish the connection.

Southern Phone Mobile Offers

If you aim to find the best mobile offers from Southern Phone, we’ve taken care of that for you. Here are the mobile offers and great value SIM plans you should consider when joining Southern Phone.

Small SIM Offer from Southern Phone

With the small SIM card offer, you can get unlimited standard national calls to talk and text with your SIM. The SIM runs on the Optus 3G/4G network so that you won’t receive 5G coverage with this connection.

Large SIM Offer from Southern Phone

Choose the large SIM offer to receive unlimited standard national calls, which you can use to talk to and text your family and friends. The offer will give you of data on top of your unlimited national calls. Again, this SIM runs on the Optus 3G/4G network.

Southern Phone Mobile Plans VS Other Providers

Making comparisons between Southern Phone’s mobile plans and other providers can help you get the best deal and great value for money. If you want a side-by-side comparison to help you choose, check the key information below.

Southern Phone Mobile Plans VS Dodo

One of the key differences between Southern Phone’s plans and Dodo’s is that Southern Phone offers 5G on the Optus network, and Dodo Broadband only provides 4G. This difference means you can get a higher-quality connection with Southern Phone than Dodo, which might appeal to you if you need a clear, reliable service.

However, Dodo offers data banking services, enabling users to accumulate data, which Southern Phone doesn’t. In other words, if you don’t use all your data within the month with Dodo, it rolls over to the next month (but is capped at a maximum limit).

If you use all your data with Dodo, they will not charge you extra fees–which is not true for Southern Phone. Instead, Dodo will slow your data down. You can then purchase extra packs to regain your data.

Like Southern Phone, Dodo also offers VoLTE technology to enhance the quality of your calls. So there are some clear similarities and differences between Southern Phone and Dodo, and their prices are very similar. Check the website for more information about the prices.

Southern Phone Mobile Plans VS Telstra

While Telstra’s phone plans are more expensive than Southern Phone plans, they also offer more for your money. With Telstra’s Basic mobile plan, you can get good data amounts. When you compare this to Southern Phone’s Small plan, offering less data, you can see the significant difference between these providers.

Telstra and Southern Phone offer a 5G service for their mobile plans, so you can potentially get quality, clear connections and good service from both providers.

Entertainment options are available from Telstra, including Apple TV, BINGE and Disney+, which you can’t get from Southern Phone. So if you enjoy streaming entertainment shows via your mobile device, you should consider that Telstra takes the lead in entertainment variety.

Neither Telstra nor Southern Phone demand lock-in contracts from their users, which is good news if you want to switch plans. Although international roaming is possible with Telstra’s plans, Southern Phone doesn’t currently offer it.

Southern Phone Mobile Plans VS Optus

There are a few differences and similarities between Southern Phone and Optus’ mobile plans. Some of the SIM-only plans that Southern Phone offers its users are less costly than Optus. Of course, you do get more from Optus.

Optus users can access the 5G network with a compatible device for no extra cost, just as Southern Phone users can. This similarity might make choosing between these two providers more challenging, but Optus provides many entertainment streaming perks, such as Optus Sport, which may help you choose.

No lock-in contracts apply to Optus or Southern Phone, but with Optus, you can also avoid excess data charges, which isn’t possible with Southern Phone—they expect you to get a 1GB data boost for a small fee.

Why Select Southern Phone Mobile Plans?

So why choose Southern Phone mobile plans? Well, there are a couple of reasons. Not only are they affordable options that can run on the 5G network, but they’re also not lock-in contracts. This contract arrangement means you’re free to change plans when you want to. 

With their 5G SIM plans, you can get unlimited standard national calls within Australia, and there are a few deals to look forward to, such as their Small and Large SIM card options for significant data amounts.

What’s also ideal about Southern Phone plans is their useful coverage map of regional areas and network access in Australia. If you need to see whether your 5G coverage is at the optimum level in your area, you just need to enter your address on the map to find out.

Which Southern Phone Mobile Plan is Right For You?

The Southern Phone mobile plan you select should match your unique requirements. If you want international call credit for international calls, the Large mobile SIM plan from Southern Phone will do the trick. Alternatively, the Small mobile SIM plan from Southern Phone may work better if you don’t require much data.

What Customers Are Asking About Southern Phone Mobile Plans

Keen to get some answers to your crucial questions about Southern Phone’s mobile plans? Here are the FAQs customers wanted answers for and the information you’ve been looking for: