Fetch TV

Fetch TV Australia Contact Phone Number


Contact Fetch TV customer service via ISP

Fetch subscribers can contact their internet service providers should they have questions and other inquiries about Fetch TV.

Customers who have Fetch accounts can login to fetchtv.com.au/account to receive online support.

Contact Fetch via email

For other concerns, you can send an email at contactus@fetchtv.com.au. It is important to note that this does not serve as customer service email address for Fetch.

Fetch will be happy to help you with:

  • Technical issues
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans

Fetch TV Broadband Bundles

Enjoy the very best entertainment all in one place when you get your very own Fetch TV box set through some of the leading broadband providers in Australia. Choose among these bundles from Aussie Broadband, iPrimus or Dodo, and take your pick between getting a Fetch Mini or a Mighty box.

With your Fetch TV, you get access to all FTA channels and catch-up services, plus use your streaming subscriptions to watch your favourite shows from Netflix, Stan, hayu, and more. Also get access to the TV Store to buy episodes or seasons of shows, and rent or buy the latest movie releases as well. If that’s not enough, you can also catch up on shows you’ve missed by recording using your Fetch Mighty box — and use the Fetch TV app to watch on the go!

Plans with Fetch TV

Everyday + Fetch Mini
  • Up to 20Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
$79/mth

Starter + Fetch Mini
  • Up to 20Mbps Standard Evening
  • 100GB Data
  • NBN 25™ Fixed Line
$65/mth

NBN12 Unlimited + Fetch
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
$75/mth

Contact Fetch Today

Fetch Contact Support, see details below to contact Fetch TV for customer support.

If you are an existing customer with a Fetch account with your Internet Service Provider and are experiencing issues – contact your Fetch service provider directly. Fetch does not have access to your account information and is unable to assist you. Your ISP will be able to help.

If you are an existing customer who purchased a Fetch TV box from an authorised retailer and have an account directly with Fetch – go to fetchtv.com.au/account. Log in using your username and password and follow the online troubleshooting process.

The channels indicated above are the fastest, most efficient way that Fetch subscribers can receive customer support. Fetch does not have a call centre and will not be able to assist their customers via phone.

Alternatively, you can get more information on the Fetch website.