Experts Score:
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Review Summary

Overall - 90%
Plans - 85%
Extras - 95%
Value for money - 85%

89%

Score

With a huge network backing up their many services, Optus delivers broadband across all connection types with a very desirable Fetch TV option adding entertainment value.

User Rating: 1.64 ( 46 votes)

Optus prides itself on offering competitive broadband plans and flexible broadband services to suit a wide range of budgets and personal preferences.

But is the telco really worth your hard-earned cash?

We break down the basic options available to help you make sense of the noise between the bytes. There are literally hundreds of options for those of you researching Internet subscriptions, so making an informed choice is no walk in the park. It all depends on your location, the amount of data you need, and your Internet surfing habits. Nonetheless, there’s one big fish in the pond you should pay special attention to: Optus Broadband – Internet.

As of August 2017, the telco is offering an unmissable bundle – unlimited data and a phone line for only $60/month. Ideal for data-hungry customers looking for a reliable plan at an affordable price. You would be able to stream all your favourite shows without worrying about a data cap.

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Alternatively, the plan is also a great investment for those switching to the NBN and researching new ISPs. Especially since one in two Australians can now connect to the speedy network, as the rollout of the nation’s largest ever infrastructure project officially passed the halfway point just last month. But let’s see what Optus is all about.

Basic broadband

If you are looking for a no-fuss broadband subscription with no extras, Optus delivers quality at a relatively decent price. Depending on your location, you can opt for:

  • ADSL plans:
    • an unlimited data plan for $80/month (min. total cost over 24 months is $2045)
  • Cable broadband plans:
    • unlimited data for $80 (min. total cost over 24 months is $2045)
  • NBN (National Broadband Network) plans:
    • unlimited data for $80 (min. total cost over 24 months is $1920).

All the prices here are for a two-year contract. Optus also offers month-to-month broadband bundles that include phone and/or Fetch TV, but in that case you will have to pay a $200 connection fee.

For NBN plans, Optus also gives you the option to upgrade your connection speed. The first option offers 12Mbps downloads /1Mbps uploads and comes free with the basic NBN connection. Second speed is 25/5 for an extra $10/month, third is 50/20 for $20/month, and the fastest available is 100/40 for an extra $30/month.

If you’re not sure what kind of technology is available at your current location, you can easily check via the Optus website. You can also use the NBN rollout tracker to see when the NBN will be available in your area.

How much data do I need?

data for internet surfing needs
Make sure you have enough data to satisfy your internet surfing needs. Photo: Pexels
For the plans mentioned above, this question is moot, as they are all unlimited. You can binge away!

However, the other plans – home wireless broadband and mobile broadband – do have data limits. So when selecting from these options, it’s best to take stock of how much data you’ll need.

Home Wireless Broadband

This option gives you an Optus SIM card and a Wi-Fi modem that connects to the local Optus mobile network. This is great for people living in dorms and share-houses, and is also great for people who move around frequently.

The Home Wireless Broadband plans start at $80/month for 24 months, with a minimum cost over that time of $1920. This gets you 200GB a month, which is plenty if you’re just streaming videos occasionally, checking email and getting all social on that social media. If you go over $200GB in a month, you are automatically given another 10GB and charged another $10, up to five times. After that, your speed is shaped down to 256Kbps for the remainder of the month. A 12-month contract is also available for $90/month at a total cost of $1080 over 12 months. And there is a month-to-month contract available at $80/month, with a minimum cost of $320 for one month.

Mobile broadband

Mobile broadband is just a SIM card that you use in your preferred mobile devices. It connects you to the local Optus mobile network, and lets you browse on the go.

Optus has plenty of options available, based on the amount of data you need and the device you’re using – laptop, computer, tablet or iPad. The telco offers USB modems, portable WiFi modems and data SIM cards to bring the freedom of wireless Internet to your devices.

Plus, the company offers clients the possibility to pool and share data across devices. By combining any postpaid mobile and mobile broadband plans onto one bill, a Data Pool will allow you to share your total monthly data. This is especially useful for families – if the kids run out of data, mom or dad can share their GB with them.

Your best bet is to head over to the Optus website – we especially like their prepaid mobile broadband plans, starting at $2 for just SIM card, $10 for a SIM plus 1 GB of data, and $30 for a SIM plus 4GB of data. The data is valid for 30 days and does not roll over. If you’re more data-hungry, you can choose a data SIM only plan starting at $15/month for 3GB, price available on a 12-month contract; and going up to $70/month for 140GB (70GB bonus – offer ends 3 September 2017).

Home phone + broadband bundles

For families who like to have a shared household phone, Optus offers great value plans. For only $60/month you get unlimited data and pay as you go calls. You can either sign a contract, or take advantage of their online offers and go the month to month route.

Optus entertainment bundle, unlimited broadband
The Optus Entertainment Bundle comes with broadband, a home phone line, and Fetch TV. Photo: Optus
A bundle built for entertainment

Do you plan on bundling an entertainment service with your broadband and home phone? The Optus entertainment bundles come with unlimited broadband (ADSL2+, Cable or NBN), a home phone line, and Fetch TV – your personal 1TB personal video recorder. You get pay as you go calls, but can add calling packs for as low as $5/month.

The Optus bundle made for entertainment is $80/month and gives customers access to Yes TV by Fetch. You get a a Fetch TV Mighty set-top box and a free channel included, as well as an Optus Sport subscription. This deal basically covers all your entertainment needs. Minimum cost is $1920 over 24 months.

ProviderConnectionDataPricesOffer
ADSL, NBNUnlimitedStart at $49/monthVisit Barefoot Plans
ADSL, NBN100GB or UnlimitedStart at $50/monthVisit Belong Plans
ADSL, NBNFrom 10GBStart at $29.90/monthVisit Dodo Plans
ADSL, NBN200GB or UnlimitedStart at $91/monthVisit Foxtel Plans
ADSL, NBNFrom 30GBStart at $54.90/monthVisit iPrimus Plans
ADSL, NBNUnlimitedStart at $49/monthVisit MATE Plans
ADSL, NBN, SatelliteFrom 50GBStart at $40/monthVisit Southern Phone Plans
ADSL, NBNFrom 50GBStart at $70/monthVisit Telstra Plans
Compare all Plans

FAQs

Made up your mind yet? Here are a few answers to common questions that might help.
If you exceed your quota your broadband service will be speed limited to 256kbps for the rest of the month. This only applies to plans that have data caps. Unlimited plans do not limit the data you use.
Optus has plenty of online offers to keep clients engaged and signing up. It’s a good idea to keep a close eye on their website once you know what broadband plan you want to choose. Alternatively you can sign up for the CompareTV newsletter for all the latest news in the Australian Broadband market.
This is a tricky question. The Internet speed will mainly depend on the broadband plan you choose, your budget, and on what’s available in your area. A good idea is to check the Optus website to see what kind of Internet is available where you live and then talk to someone who’s already subscribed to Optus.

If you have access to the NBN and choose one of the faster speed options, we can guarantee that the service is highly responsive – you will be able to watch high-quality YouTube videos with minimal buffering and stream TV shows and movies with ease.

For Cable plans, the basic Optus Internet speed is up to 30Mbps download/ up to 2Mbps upload. Add $30/month extra and you can boost your speed up to 100Mbps download/2Mbps upload.

As for NBN plans, you start out with 12Mbps downloads/1Mbps uploads. For $10/month you can boost this to 25/5, for $20/month you can get 50/20, and for an extra $30/month you get blazing fast NBN at 100/40.

Yes, as long as your landlord is OK with it. You must supply permission from the owner of the property to have Optus Broadband installed, and have someone over 18 years of age in attendance at the appointment. Alternatively, Optus Wireless Broadband requires no installation. It’s plug-and-play!
You will be required to pay a pro-rata cancellation fee, which varies depending on your broadband plan and decreases during your contract period. To make sure you have all the information, read the fine print before making a final decision. Alternatively, you can choose one of their plans on a month-to-month basis for an extra fee, as we mentioned above.

Conclusion

Optus offers a variety of broadband plans, so you will likely be able to find one that suits your budget. The telco is especially appealing due to its unlimited data plans (at reasonable prices) that allow you to surf the Internet, download, and stream videos without worrying about running out of data. If you are an Internet junkie, that is definitely the perfect option for you.

What was your experience with Optus broadband like? Share your thoughts in the comments!

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