Optus Broadband Review: Want A Good Price, Quality and Service?


Summary

Our Verdict

Optus Broadband


 
Overall 88%
Plans
Extras
Value

Optus prides itself on offering competitive broadband plans and flexible broadband services to suit a wide range of budgets and personal preferences.

But is the telco really worth your hard-earned cash?

We break down the basic options available to help you make sense of the noise between the bytes. There are literally hundreds of options for those of you researching Internet subscriptions, so making an informed choice is no walk in the park. It all depends on your location, the amount of data you need, and your Internet surfing habits. Nonetheless, there’s one big fish in the pond you should pay special attention to — and that’s Optus Broadband.

woman working at home optus broadbandIs Optus’ broadband service right for you? Photo: Compare TV.

What makes Optus Broadband different?

As of August 2018, the telco is offering an unmissable deal – unlimited data for only $65/month, as long as you’re an Optus mobile customer. It’s ideal for data-hungry customers looking for a reliable plan at an affordable price. You would be able to stream all your favourite shows without worrying about a data cap.

Alternatively, the plan is also a great investment for those switching to the NBN and researching new ISPs. Especially since one in three Australians can now connect to the speedy network, as the rollout of the nation’s largest ever infrastructure project speeds up. But let’s see what Optus is all about.

If you are looking for a no-fuss broadband subscription with no extras, Optus delivers quality at a relatively decent price. Depending on your location, you can opt for:

  • ADSL plans:
    • an unlimited data plan for $80/month (min. total cost over 24 months is $2045)
  • Cable broadband plans:
    • unlimited data for $80 (min. total cost over 24 months is $2045)
  • NBN (National Broadband Network) plans:
    • unlimited data for $80 (min. total cost over 24 months is $1920).

All the prices here are for a two-year contract. Optus also offers month-to-month broadband bundles that include phone and/or Fetch TV.

iPrimus + Fetch NBN Bundle

Get a Fetch Mighty and 1 channel pack + unlimited NBN on a 24-month contract.
$100
/mthover 24 mths

Dodo + Fetch NBN Bundle

Get a Fetch Mini and 1 channel pack + unlimited NBN on a 24-month contract.
$75
/mthover 24 mths

Optus Broadband’s NBN, Cable and ADSL Plans

For NBN plans, Optus gives you the option to upgrade your connection speed. The first option offers 12Mbps downloads and 1Mbps uploads, and comes free with the basic NBN connection. The second option is 25/5 for an extra $10, then 50/20 for an extra $20 and finally 100/40 for an extra $30/month. The Ultra bundles are slightly different; they start at a base of 50/20, making them easily the best value.

For customers still on ADSL or cable, the same plans and bundles apply – though without the control over speed tiers.

If you’re not sure what kind of technology is available at your current location, you can easily check via the Optus website. You can also use the NBN rollout tracker to see when the NBN will be available in your area.

PlanInclusionsCost
Optus UltraNBN Speed 50/20
Unlimited Data
Includes Phone Line
$75/month
Min cost $1800 over 24 months
Optus Ultra EntertainmentNBN Speed 50/20
Unlimited Data
Includes Phone Line
Includes Optus Sport
Includes Fetch TV box + channel pack
$90/month
Min cost $2160 over 24 months
My BroadbandNBN Speed 12/1
NBN Speed upgrades available
Unlimited Data
$80/month
Min cost $2045 over 24 months

Does Optus offer special bundles and plans?

Optus has long been fond of value-adding via bundles that bring their services together as well as adding extra features ranging from streaming TV (Fetch TV) to their own sports streaming platform (Optus Sport) and even hardware such as tablet computers and the Apple Watch. Optus switches out their bundles and special offers on a regular basis, so it’s worth paying their web site a visit to see what the latest bundle deals are. There’s not always one active, but they can be very much worth checking out if you’re keen for a bargain.

The Optus bundle made for entertainment is $90/month and gives customers access to Yes TV by Fetch. You get a Fetch TV Mini set-top box and a free channel pack included, as well as an Optus Sport subscription.

And remember, if you have any Optus mobile service you get $10 per month off the Ultra broadband packages, which can add up to a lot over time.

Optus Broadband Customer Service and Support

If you need to get in touch with an Optus Broadband representative for any reason at all – whether it be account questions, plan changes or technical support – you can contact them 24 hours a day via the live chat option on their web site as well as directly in the My Optus app available for iOS and Android devices.

You can also call the sales team directly on 1800 780 219.

Does Optus Offer Any Other Broadband Options?

For those who need wireless broadband, Optus’s wireless plans give you an SIM card and a Wi-Fi modem that connects to the local Optus mobile network. This is great for people living in dorms and share-houses, and is also great for people who move around frequently.

The Home Wireless Broadband plans start at $70/month for 24 months. This gets you 200GB a month, which is plenty if you’re just streaming videos occasionally, checking email and getting all social on that social media. If you go over 200GB in a month, you are automatically given another 10GB and charged another $10, up to five times. After that, your speed is shaped down to 256Kbps for the remainder of the month. And there is a month-to-month contract available at $70/month or $90/month through VividWireless, with a $199 modem fee – but the $90 plan offers unlimited data.

Broadband Plans

Starter
  • Up to 15Mbps Standard Evening
  • 100GB Data
  • NBN Fixed Line
$55/mth

Basic
  • Up to 7Mbps Basic Evening
  • Unlimited Data
  • NBN Fixed Line
$48.88/mth

Essential - 24 Month Plan
  • Up to 15Mbps Standard Evening
  • 100GB Data
  • NBN Fixed Line
$69/mth

nbn™ S Broadband Basic
  • Up to 7Mbps Basic Evening
  • 100GB Data
  • NBN Fixed Line

city mates
  • Speeds Vary
  • Unlimited Data
  • ADSL2+

Optus – Optimal Entertainment and Broadband!

Optus offers a variety of broadband plans, so you will likely be able to find one that suits your budget. The telco is especially appealing due to its unlimited data plans (at reasonable prices) that allow you to surf the Internet, download, and stream videos without worrying about running out of data. If you are an Internet junkie, that is definitely the perfect option for you.

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