MyRepublic Review: Disrupting and Discounting Your NBN Plans


Summary

Our Verdict

MyRepublic Broadband


With one of the better-priced NBN offerings on the market, an eye on speed for both gamers and streaming.

 
Overall 93%
Plans
Extras
Value

With so many broadband service providers in Australia there’s more choice than there was a few short years ago. The reality is that regardless of which provider you go with – especially on the NBN – you’re going to be paying around the same price for the same level of service. If there are discounts, there’s likely to be fine print telling you what’s left out to cut the bottom line.

Singapore-based company MyRepublic thinks broadband can be done better. They’re a self-proclaimed “disruptor” in every market they’ve ventured into so far – from Singapore’s own national broadband rollout, to New Zealand’s appetite for extremely fast fibre (something Australia nearly got here, until politics got in the way – though MyRepublic has rolled out 1Gbps fibre on a test basis in Wollongong).

myrepublic at home gamingMyRepublic thinks of themselves as “disruptors” in the broadband  market. Photo: Shutterstock

What makes MyRepublic different?

MyRepublic sees a big untapped market in the services people use on a daily basis. Their vision is broadband connection with three criteria – affordable, fast and unlimited. That way, you can get home at the end of the day and watch shows on Netflix without worrying about data download limits, or whether your connection’s up to the challenge. You can load up an app and start streaming – or fire up a game and start playing – and your broadband connection gets it done for you.

This is a fairly utopian vision when it comes to the current state of play in Australia. Our own National Broadband Network (NBN) was supposed to be a full-fibre, best-in-class service but is now a hodgepodge of different technologies depending on where you live. Regardless, quality broadband service can be provided over all of the NBN’s connection types – as long as the provider is up to the challenge of making the pipes fat enough and the network responsive. MyRepublic says they can do just that – and with plan prices far less than their competitors. Like most “disruptors” – companies that come into an existing market and shake up expectations of service and price – they’re not messing around when it comes to both pricing and promises.

review of MyRepublic reveals a promise of what they call “network optimisation” – essentially, data that’s sensitive to delays – like video streams from Netflix, or the back-and-forth data exchanged by online games. This data is given priority on the network to make sure it’s handled as fast as possible. This means no more “buffering” when streaming and no more unplayable lag when gaming.

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MyRepublic’s NBN Plans

While every other provider is advertising NBN plans at a price with the absolute lowest speed tier available, MyRepublic does away with all of that. When you connect to the NBN with them, they connect you at the highest possible speed available to you – that’s the default and only option. Customers lucky to have fibre to their home will get a 100/40 Mbps connection, while NBN customers with other technologies may get 50/25 or similar. The MyRepublic website asks you to type in your address, and they tell you what types of broadband are available (impressively, it correctly identified fibre-connected addresses that other providers’ checking tools completely misidentified).

From there, you have only three plan choices – a 24-month or 12-month contract, and month-to-month. Pricing is $84.99/month for 100/40 and $69.99 per month for 50/20, with unlimited downloads and uploads and unlimited local calls if you choose to use the home phone option (which comes at no extra cost).

Additionally, there’s an option for “gamer upgrades”. This promises to optimise your new connection even further for low latency and fast routing to game servers and provides you with a static IP address (something many gamers find extremely useful). This $10 upgrade is optional, so if you’re not an online gamer you don’t need to worry about the extra expense.

If you need a Wi-Fi modem for your new connection, MyRepublic will provide one for only $1 – as long as you’re on the contract plan. Otherwise, they’ll sell you one for $99.

PlanInclusionsCost
Unlimited EssentialSpeed 50/20
Unlimited Data
Unlimited landline calls
$69.99/month
Min cost $168.99 over 1 month
Unlimited PremiumSpeed 100/40
Unlimited Data
Unlimited landline calls
$84.99/month
Min cost $183.99 over 1 month
Gamer Pro EssentialSpeed 50/20
Unlimited Data
Unlimited landline calls
$79.99/month
Min cost $960.88 over 12 months
Gamer Pro PremiumSpeed 100/40
Unlimited Data
Unlimited landline calls
$94.99/month
Min cost $1140.88 over 12 months

MyRepublic’s ADSL2+ Plans

The MyRepublic business model is built around the NBN. If you don’t have access yet, you aren’t going to be getting great value. A MyRepublic ADSL connection costs the same as the 50/20 NBN connection – $69.99/month – for both contract and month-to-month. The only notable difference is the “gamer upgrades” which aren’t offered on trusty old copper phone line connections. That’s probably got less to do with the actual technology – ADSL can be responsive, delivering great gaming performance with a good ISP. In this case, though, MyRepublic use third-party hardware and networks (they use Optus) so they can’t make their own tweaks, nor guarantee results. You do, though, get a Wi-Fi modem for a dollar. MyRepublic bills their ADSL service as “the stepping stone to NBN” and promises a seamless transition to the NBN on your existing contract once it arrives in your area.

PlanInclusionsCost
Unlimited BroadbandUnlimited Data
No Connection Fee
Home phone included
$69.99/month
Min cost $168.99 over 1 month

Does MyRepublic Offer a Home Phone?

If you still need your home phone line for serious multi-hour chats with friends and family, rest assured, you get one with your MyRepublic service at no extra cost. If you want to make calls to anything other than landlines, though, you’ll have to pay a little extra – unless you’re happy to spend per-minute rates. Sitting on hold to your power company at 20c per minute isn’t an ideal way to spend your money! For $10/month you get unlimited calls to mobiles, or for $20/month you also get unlimited calls to a remarkable 40 international countries. Note, with all these options, a 13 or 1300 call still has a cost – though it’s a flat 35c per call fee.

MyRepublic customer service and support

You can contact MyRepublic with any questions about their plans or for technical support by calling 1300 130 888 from 8am to 10pm weekdays and 8am to 8pm weekends.

You can also reach MyRepublic’s team via live chat on their web site from 8am to 7.30pm on weekdays and find them officially on both Facebook and Twitter.

Is MyRepublic Right For You?

If you’ve already got access to the NBN, MyRepublic’s prices are hard to beat. Bear in mind, you can’t compare them directly with the headline prices of other providers, as they’re using the absolute slowest NBN speed as their headline monthly rate. Remember, MyRepublic only uses the top available speeds on the NBN.

Whether the promises of low latency and fast streaming performance hold up is going to depend on several factors – your NBN connection type, your location, your own hardware and the time of day. We recommend you try out the month-to-month service first to see if it meets your needs. After all, one great thing about the NBN is that it makes switching providers fast, easy and pretty painless.

It’s great to see a company doing away with the silliness of “speed tiers” and just offering a service that runs at full speed whatever the connection, with a price that doesn’t make your eyes water. Disruptive indeed!

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