Powered by the cleverness of Google Maps and loaded with the latest NBN rollout data, this interactive map makes it easy to quickly check whether your home, building or business has access to the National Broadband Network now – or if you can expect it in the near future.
How To Use the Rollout Map
Using the NBN Rollout tracker, simply start typing your address – street number and street name, followed by suburb in the “Find your address” box at the top left of the map. As you type, a list of the closest matching addresses will appear below the search box, and once you’ve typed enough information, simply click on the address that matches your location. The NBN Rollout map will instantly take you to that location and show you the status of the rollout there. If you live at an address that spans multiple street numbers – such as an apartment building – keep in mind that the updated NBN database usually uses the address with a number range – for example, you may live at number 501, but your building’s actual address is 499-503 (check your water bill, which often uses this extended address). Searching for the full address can give you more accurate results.
You can also drag the orange pin and drop it on any location on the map to get the status of NBN connections there – handy when moving into a new area! Powered by data directly from NBNco themselves, you may also wish to visit a tracker for the state or city in which you live, with the greater Sydney NBN rollout map soon to be available as the scheduled work commences there.
Great! You’re one step away from streaming HD videos with zero buffering. Browse the providers offering NBN plans below and pick the one that best suits your needs.
Until NBN comes to you, take a look at our handy list of providers offering ADSL and cable plans. And check again shortly or sign up for our NBN alert.
Rollout Map Definitions
|Service Available||The NBN has been rolled out in this area and is available at this address! Contact your ISP of choice to sign up for an NBN plan. Some in-premises installation may be needed, which is free of charge.|
|Build Commenced||NBN rollout crews are in the area and have started work on installing cables and hardware along the street. Expect service to be available soon.|
|Build Preparation||The initial work is being done to get ready for the NBN rollout, which includes getting underground cable tunnels ready for the NBN’s fibre, which has to be done before rollout can start.|
|Not Currently Available||The NBN rollout has not reached this area yet, so service is currently not available. Bookmark this page and check back regularly to see when this changes.|
|Service Unavailable||The NBN is available in this area, but there needs to be more work done at the address you’ve chosen before you can connect to it. Give your ISP a call and they’ll be able to give you an idea of what needs to be done (it can involve things like approval being required from the building’s Owners’ Corporation).|
|Other Fibre Provider||This address already has access to high-speed broadband through a network installed by a private company, so the NBN won’t be rolling out a duplicate fibre network to that address. You can connect to your ISP of choice via this network – for example, if TPG has installed fibre to your building, you don’t have to sign up with TPG as your ISP.|
Frequently Asked Questions about NBN
For many years, Australia depended on a network of phone lines owned by Telstra, and broadband equipment owned by a handful of companies, for both home phone and internet services. Not only was it slow, it limited consumers’ choice of providers. The NBN – National Broadband Network – replaces that with a high-speed national network for all communications, which all providers can offer services on. That keeps prices down – and thanks to newer technology, speeds are faster than ever possible before.
The rollout of the NBN, started in 2010, is almost complete – so by now, most areas and households have either been switched over to it, or have access to it. There are a handful of properties around Australia that still can’t get the NBN, but even those will gain access eventually. You can check your NBN access and the type of connection you have using our interactive NBN rollout map.
Once the NBN is available in your area, you should get a letter in the mail letting you know you can switch over. At that point you can either contact your current provider to make the switch, or choose a new one – it’s good to compare NBN providers and plans before making a decision, as there are many great-value deals available.
Yes, usually they do. With the old copper phone network shutting down, your home phone will now work on the same connection as your NBN broadband and will need to be provided by the company that delivers your broadband. That’s not a bad thing – usually, you’ll find the home phone line is included at no extra charge. If you’re on Fibre to the Premises (FTTP) or Fixed Wireless NBN, you can have home phone and broadband with different providers, but the cost of doing so makes it better to stick with the one provider.
As a vast national network, the NBN itself is designed to never be “down” completely (though occasional technical problems can crop up). However, if you’re unable to access your NBN internet service it’s entirely possible that the NBN connection point you’re on may be having an outage, or your internet provider may be having technical issues. Your first port of call is your internet provider’s support line – they have access to all the info about the NBN and can tell you if there’s an outage and how long it may last, or get things fixed if there’s a fault in your service.
When the NBN is installed at your home or business, the NBN technicians will install all the things needed to get the connection into your home. Depending on your connection type, they will also possibly install a device known as a NTD where the connection enters the building, which is what you connect your modem or router to. With Fibre to the Curb connections, the NTD will usually be supplied by your internet provider, but sometimes may be installed when you have the NBN connected. In either case, it’s provided free of charge.
A vast broadband network that stretch across the entire country, the NBN works as a central hub that all internet providers can connect to via any of 121 connection points around the continent. It provides the pipelines and computing power needed to move data to and from each of those connection points, sending it to and receiving it from your chosen broadband provider. It’s an incredibly complex network that’s designed to be, for the end user, as simple as plugging a modem or router into a socket on the wall.
The NBN replaces the old copper phone network, and with it, your traditional phone line is also replaced. However, with some NBN technologies – Fibre to the Node, Fibre to the Curb and Fibre to the Building – existing phone lines are used to carry the NBN data from the street into your home. Because this is a far shorter length of traditional phone line, much faster speeds can be reached. When the NBN is installed at your place, the NBN technicians will make the needed changes to your phone line so it’ll work with the NBN.
While so far, most NBN connections have been limited to the NBN 100 tier as the top speed – that’s 100 Mbps downloads and 40 Mbps uploads – in 2020, new speed tiers were released, offering download speeds of 250 Mbps and 1000 Mbps (also known as “gigabit”). However, these speeds aren’t available for everyone just yet – in most cases, upgrades need to be made to the network to enable them for customers, and internet providers need to choose to offer them (at the moment, only a few do).
While you’re not required to have a NBN broadband connection or home phone if you don’t want one, the old copper phone network is being decommissioned and you will lose access to it once that happens in your area, making the NBN the only choice for wired broadband and phone. That’s not a bad thing, since it gives all consumers much more choice and cheaper prices, and the ability to switch providers easily without a lengthy waiting period.
There are several types of NBN in use around Australia, and which one you get depends on your location – you can’t choose which type you get. All connect to the same NBN in different ways and have different advantages and capabilities. To find out which type you have, search for your address on any NBN internet provider’s web site – it will instantly show you which connection type you have.
The NBN was a project started by the Rudd government a decade ago, and then modified and finished by the current government, as a publicly owned asset. At the moment, the NBN is still 100% government owned and run, but the longer-term plan has always been to sell it to recoup the huge cost of building it. While that will eventually happen, for the immediate future the NBN remains in public hands.
If you’re experiencing slow or unreliable broadband on the NBN, the actual NBN network is unlikely to be the problem. It’s possible your internet provider may be having technical issues or suffering from congestion, so call them first. It’s also possible that you’re suffering from a local fault, either with the cable out in your street or the cabling in your home; you ISP can help you diagnose that. If you’re using wi-fi, make sure you test your connection using a computer plugged into your modem/router via Ethernet first – wi-fi is notoriously prone to interference causing slowdowns.
TV and the internet are closely connected these days, and there are plenty of options if you’re looking to get some entertainment with your internet connection. Fetch TV can be added to unlimited plans from several providers (like iPrimus, mentioned above) or if you’re more of a streaming user, Telstra’s bundle pulling together a Telstra TV box, free months of Binge and Foxtel Now, a home phone and unlimited broadband is TV value that’s hard to beat for $99/month. Telstra also offers well-priced bundles with Foxtel included. You can check out all the latest TV and internet bundles on our comparison page.
If money’s tight and you’re looking to get connected to the internet without breaking the bank, don’t worry – there are affordable plans available, and while they won’t break speed records, they’ll keep you connected just as well. Belong Broadband – which uses the Telstra network – has its Starter plan available for only $55/month, which gives you slightly more than NBN25 speed. It doesn’t get much cheaper than that – and they include a wi-fi modem too.
What’s best overall is going to depend on your specific needs, but the plan which gives the most bang for your buck is Telstra’s NBN50 Unlimited Data plan. It bundles a fast, reliable connection, a modem with 4G backup, a home phone with unlimited calls, free connection and three months of free Binge (more if you join Telstra Plus!)
Last audited 30 November 2020