Foxtel Broadband Review: Delivering Quality and Affordability?


Summary

Our Verdict

Foxtel Broadband


If an all-in one solution sounds good to you, get your entertainment and broadband needs sorted out.

 
Overall 84%
Plans
Extras
Value

The great thing about the NBN is the way it gives all providers the opportunity to run their own broadband service their way. That way, they can cater to specific groups of customers. The days of having to go with “one of the big five” to get your broadband connection are well and truly over. That’s a good thing. It not only means real competition for customers based on features, price or speed, but also allows the more imaginative companies to come into the mix. Like Flip TV.

You may not be familiar with the name. If you are, it’s likely thanks to their IPTV service, which has been running for a few years. Through a very tiny set top box, Flip TV provides live streaming access to a range of channels that regular free-to-air and pay TV simply does not offer, with the real treat being with the telco’s international TV packages.

Foxtel’s NBN & ADSL Plans for Existing Customers

Foxtel broadband bundles comes in two distinct flavours – one for existing customers and one for those getting Foxtel connected for the first time.

Current Foxtel subscribers can bundle an unlimited-data ADSL broadband or NBN service with unlimited standard local and national calls for $75 a month. At the other end of the spectrum, Foxtel Platinum HD subscribers can get this same offer for only $65.

These costs are the same on both ADSL and NBN packages, with the NBN option offering customers the chance to adjust their speed tier from 50/20 to up to 100/40. This requires an additional payment per month, which depends on the package chosen.

Foxtel Broadband Plans

Unlimited Broadband + Entertainment Bundle
  • Speeds Vary
  • Unlimited Data
  • ADSL2+
$104/mth
Min Cost - $2496 on direct debit

Unlimited Broadband + Drama Bundle
  • Speeds Vary
  • Unlimited Data
  • ADSL2+
$124/mth
Min Cost - $2976 on direct debit

Unlimited nbn™ Broadband + Entertainment Bundle
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
$104/mth
Min Cost - $2496 on direct debit

See all Broadband packages

Foxtel’s NBN & ADSL Plans for New Customers

New customers get a similar deal – unlimited downloads, free local and national calls, plus a subscription to Foxtel’s Entertainment Pack. So that’s 45 news, general entertainment, factual, and lifestyle channels for $104 on a 24 month plan. Optionally, for a bit more per month, you can add sports channels, drama channels, or everything Foxtel has to offer.

Foxtel customer service and support

If you’ve got any questions about signing up with Foxtel Broadband, you can give them a call on 1300 130 799 any time from 9am-7pm Monday-Friday and 10am-6pm Saturdays.

If you’re already a Foxtel customer and you want to get help or support with billing, your plans, or with technical issues, call 1300 760 579 from 9am-7pm Monday-Saturday (billing), 9am to 9pm Monday-Friday and 10am-8pm on weekends (package changes), 7.30am-midnight 7 days a week (Foxtel TV technical help) and any time 24/7 for general broadband and home phone technical support.

Foxtel will be happy to help you with:

  • Package Related Changes
  • Technical Support
  • Billing & Service

Entertainment and Internet In One Go!

Leveraging Telstra’s superb broadband network for their connectivity, and giving customers that access at high speed, low cost and with extras you won’t find directly through Telstra – like unlimited calls and data – Foxtel Broadband is almost a must-consider option for anyone currently subscribed to Foxtel TV. If you’re looking for a new connection, meanwhile, and had been considering getting Foxtel as well, then these are definitely the well-priced bundles for you!

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