Southern Phone Mobile - Balancing Value and Choice
There’s been so much competition in the mobile plan market over the past few years that it’s hard to figure out where the good and not-so-good options lie. When it comes to getting exactly the right balance of value and performance, though, Southern Phone is definitely a name to put on your shortlist when you’re shopping for a new mobile plan – or even a new phone.
What’s in this Guide?
What Is Southern Phone Mobile?
A name that’s been around for the better part of two decades, Southern Phone is a uniquely Australian mobile provider that is owned and run by the people, for the people. Formed in response to the difficulties and costs that regional customers had to endure to get connected to communications, Southern Phone was designed to foster competition in areas of Australia where there previously was none. The intended result was better services at lower prices, and Southern Phone – still owned by the communities it was set up to serve – delivers exactly that.
A truly national company, Southern Phone’s mobile services are available to everyone, no matter where you live. And when it comes to mobile phone plans, they’ve got a range to suit everyone’s needs, with a level of choice that’s unique in the industry.
What Mobile Plans Does Southern Phone Offer?
There’s a wide range of plans that’s powered by the Optus network — once known as the “Green” plans. These plans cover a huge percentage of the population, but also provide especially great coverage in large cities and urban areas, it can be the perfect choice for those who spend most of their time living an urban life.
One thing that Southern Phone Mobile knows is that everyone is using more mobile data than ever before, and people need plans that can handle their everyday usage without breaking the bank. That’s why you’ll find some seriously large data allowances on Southern Phone Mobile plans for not very much money, heading up to a hefty 80GB per month. Every Southern Phone Mobile plan comes with unlimited talk and text, whether it’s a low-cost value plan or a big-data top-end one.
With all plans giving customers unrestricted calls and text, it’s the data that’s the main difference between the plans. They’re available on either a month-to-month basis with no lock-in contract, or on a fixed 12-month contract. The contract plans raise the data allowances of all plans quite substantially – for example, the entry-level plan comes with 2.5GB of data on month-to-month, but doubles that to 5GB for the equivalent-price contract plan. As the data allowances increase, so does the bonus, with 15GB getting a boost to 35GB, and the top-end 40GB plan getting a huge bump up to 80GB per month.
In addition, the contract plans offer a super-budget entry-level plan at only $9/month – still with unlimited calls and texts – but with only 1GB of data. For those who just want a phone around for calls, that’s the one to go for – it’s much cheaper than a home phone.
What Mobile Phones Does Southern Phone offer?
While SIM-only plans are a big drawcard at Southern Phone Mobile, the company also offers a range of mobile phones covering everything from basic feature phones to the latest Samsung smartphones. All phone handsets can be purchased outright or as a modest addition to your monthly plan rate. For those that just want a functional mobile phone for calls and text messages, you can pick up a Nokia 2720 flip-phone for only $145 – there’s no need to spend big on a smartphone if you don’t need one!
There’s also the unique Swissvoice C50 Seniors Mobile, designed to be easy to use for older members of the community who might find standard mobile phones confusing. It’s available from $36.50 per month and includes hearing aid support built right into the handset.
Last audited 27 August 2020
Southern Phone Mobile Review
The development of the mobile industry in recent years has shown first-hand the benefits competition can bring to customers. Providers are all searching for a point of difference to make them stand out. But what if you live in an area where the choice is a lot more limited? Southern Phone Mobile could be the solution.
Customer Service for Southern Phone Mobile
If the generous data allowances and the unique choice of mobile networks gets your attention, it’s worth getting in touch with the Southern Phone team to find out more. Their friendly customer service staff are all based in regional Australia, and will be able to help you find exactly the right plan to suit you. You can call them on 13 14 64 – or head on over to their web site to start a live text chat right in your web browser with one of their friendly team. Customer service hours are from 8am to 8pm, seven days a week.
Is Southern Phone Mobile Right for Me?
With a range of plans that strike a great balance between price and data allowance – and with unlimited calls and texts on every plan – Southern Phone Mobile has come up with a very competitive offering that’s especially tempting as the company now runs entirely on the Optus 4G Plus network, with Australia-wide coverage. With a locally-based team and a focus on connecting people no matter where they are, Southern Phone is well worth checking out.
What people are asking about Southern Phone
Throughout its history, Southern Phone has been a company owned by local councils of many of the communities it operates in. In December 2019, it was purchased by AGL Energy and is now a 100% owned subsidiary of that company.
If you’ve got access to the internet handy, you can pop onto Southern Phone’s web site (or use their free smartphone app) and live chat with one of their support team, or send a detailed message and get a response back via email. If you’d rather speak to a human, you can call them on 13 14 64 from 8am to 8pm, seven days a week.
If you’re having connection issues with your internet, the first thing to do is to power off your modem, wait 30 seconds, turn it back on then wait a minute or two. If you’re still not connected, get in touch with Southern Phone’s tech support people on 13 14 64 (8am to 8pm) and they’ll be able to check your connection from their end, as well as letting you know if there’s a more widespread outage of any kind.