Southern Phone

Southern Phone Broadband - Connecting Australia


When it comes to broadband, Southern Phone has got you covered – no matter what type of broadband you’re after. Whether it’s access to the new National Broadband Network at the fastest possible speeds, broadband access in remote areas via satellite, fast mobile broadband or just a traditional ADSL connection, Southern Phone Broadband has a service and a plan for you.

What’s in this Guide?

What Is Southern Phone Broadband?

As one of Australia’s most innovative telecommunications companies for the past ten years, Southern Phone has long been trusted as a versatile and successful provider of home and mobile phone services. Run entirely by local governments and putting their profits directly back into the regional communities they set out to serve, Southern Phone rapidly grew into a company trusted Australia-wide for quality of service and value for money.

The Internet is rapidly becoming as essential a utility as power and water, and Southern Phone has long seen that coming as it becomes more and more a part of our daily lives. Thanks to their commitment to keeping local communities connected, Southern Phone Broadband encompasses a range of different technologies so that no matter where in the vastness of Australia you are – from a remote cattle station to the hub of a big city – there’s a broadband connection for you.

How Can You Connect With Southern Phone Broadband?

While the NBN has made it easy for customers across Australia to get connected to broadband internet with a wide range of providers, not all of them are able to cover some of the more specialised connection methods needed in regional areas. Southern Phone has had years of experience servicing regional communities, and brings that expertise to customers in urban areas as well.

Southern Phone Broadband NBN

The National Broadband Network is in the final stages of its large-scale rollout and now serves millions of customers in both the cities and country areas. If you’ve got access to the NBN then Southern Phone Broadband has a plan to suit you. Whether it’s a basic plan for casual web browsing and email for $65 a month, or a blazingly fast 100 Mbit/sec plan with unlimited data for $95/month, Southern Phone Broadband can fit in with what you need. NBN services can be provided with all the different types of connection technology, with the availability of the fast 100 Mbps plan depending on the type of NBN connection you’ve got.

Southern Phone Satellite Broadband

For those in remote areas far from fixed-line services and too far from a mobile phone tower for 4G broadband to be useful, Southern Phone Broadband can connect you to the NBN’s SkyMuster Plus satellite service, which can give you speeds up to 25 Mbps and data allowances ranging from 50GB to 300GB (with unlimited data for web browsing, email and system updates), at prices ranging from $55 to $190 per month.

Southern Phone Broadband ADSL

Despite the rollout of the NBN, ADSL broadband is still very much in play, and Southern Phone Broadband has that covered with plans that range from $60 to $80 per month, and 500GB, 1000GB or unlimited data. Customers that connect to ADSL with Southern Phone Broadband will be able to easily switch to the NBN as soon as it arrives in their area, with no activation or termination fees.

Compare Southern Phone Broadband Plans

ADSL Medium
  • No Lock-in Contract
  • Speeds Vary
  • 500GB Data
  • ADSL2+
  • No activation fee
  • BYO modem
$60/mth
Min Cost - $60 over 1 month

Last audited 03 August 2020

Southern Phone Mobile Broadband

When it comes to easy broadband connection, sometimes the mobile network is the best way to go – and Southern Phone Broadband is up to the challenge by powering their mobile broadband plans with the Optus network. You can choose from a 200GB plan for $50/month, or 500GB for $70/month, with a one-off $79 charge for the 4G wireless modem. Alternatively, there’s a range of plans designed for data-only use on the go in a tablet or laptop, ranging from $15 to $65 per month and between 7GB and 100GB of mobile data.

Compare Southern Phone Mobile Broadband Plans

Extra Small Mobile Broadband
  • 12 Month Contract
  • 4G Speeds Vary
  • 7GB Data
  • Mobile Broadband
  • BYO Handset
  • Great for light data users
$15/mth
Min Cost - $180 over 12 months $0.0021 Cost of 1MB of Broadband Data

Medium Mobile Broadband
  • 12 Month Contract
  • 4G Speeds Vary
  • 50GB Data
  • Mobile Broadband
  • BYO Handset
  • Great for heavy data users
$40/mth
Min Cost - $480 over 12 months $0.0008 Cost of 1MB of Broadband Data

Small Mobile Broadband
  • 12 Month Contract
  • 4G Speeds Vary
  • 15GB Data
  • Mobile Broadband
  • BYO Handset
  • Great for light data users
$25/mth
Min Cost - $300 over 12 months $0.0017 Cost of 1MB of Broadband Data

Large Mobile Broadband
  • 12 Month Contract
  • 4G Speeds Vary
  • 100GB Data
  • Mobile Broadband
  • BYO Handset
  • Great for heavy data users
$65/mth
Min Cost - $780 Min. Cost Over 12 months $0.0007 Cost of 1MB of Broadband Data

Last audited 04 August 2020

What Broadband Bundles does Southern Phone offer?

Keeping things nice and easy for those who just want to get connected and not worry about the details, Southern Phone offers a range of bundles that give you a home phone service and plan, a mobile phone and plan and a a broadband service on NBN, ADSL or satellite. Or if you’d prefer, you can bundle a mobile plan with a home phone and and get all your basic communications needs covered in the one handy package.

Southern Phone Review

Over the past few years, everyone who uses mobile phones, home phones and broadband has seen first-hand the benefits that true competition brings. Providers all want your business and hard-earned dollars. Hence, they’ll go to great lengths to come up with deals and plans that will hopefully persuade you away from competitors and onto their network. But what if you leave in an area where you don’t have that much choice when it comes to providers? Southern Phone is trying to fix that.

Customer Service for Southern Phone

If you’ve got any questions about Southern Phone’s services, want to get an idea of which plan or connection type is right for you, or need to get in touch with a Southern Phone Australian call centre representative to help out with your service or account, call their Australian customer service team during business hours on 13 14 64 and they’ll put you in touch with people that can help.

The Southern Phone App

To help you keep track of your broadband usage as well as your charges and payments, you can download the free Southern Phone app from the iOS and Android app stores. This gives you the ability to easily keep track of usage on your plan as well as see when your bill is due and pay it directly from the app. You can also get in touch with Southern Phone Broadband’s support team easily, straight from the app. It’s all the essential info in the one handy place.

Is Southern Phone Broadband Right for Me?

If you’re looking for a trusted broadband provider with a long track record of quality service, you’ll feel well at home with Southern Phone Broadband, and their ability to offer connectivity across multiple platforms is not only handy, but essential for anyone who’s in an area where wireless is the best way to get online.

Frequently Asked Questions about Southern Phone

  • Who Owns Southern Phone?

Throughout its history, Southern Phone has been a company owned by local councils of many of the communities it operates in. In December 2019, it was purchased by AGL Energy and is now a 100% owned subsidiary of that company.


  • Which Network Does Southern Phone Use?

Aside from using the NBN for its broadband services, Southern Phone uses the Optus 4G Plus network for all its mobile phone voice and data services.


  • How Do I Contact Southern Phone?

If you’ve got access to the internet handy, you can pop onto Southern Phone’s web site (or use their free smartphone app) and live chat with one of their support team, or send a detailed message and get a response back via email. If you’d rather speak to a human, you can call them on 13 14 64 from 8am to 8pm, seven days a week.


  • How Do I Know if Southern Phone Internet is Down?

If you’re having connection issues with your internet, the first thing to do is to power off your modem, wait 30 seconds, turn it back on then wait a minute or two. If you’re still not connected, get in touch with Southern Phone’s tech support people on 13 14 64 (8am to 8pm) and they’ll be able to check your connection from their end, as well as letting you know if there’s a more widespread outage of any kind.


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