Review was updated on 20th May, 2019
Everyone knows Foxtel, the pay TV provider with millions of customers, decades of experience and some of the best first-run TV on the planet. But did you know you can get your Foxtel service directly from Telstra – and it could save you money?
It’s no secret that Foxtel is, of course, co-owned by Telstra – but despite that fact, the huge phone and internet company has been pretty hands-off when it comes to Foxtel over the years. If you wanted to get connected to the pay TV giant, you’d call them directly, pick a plan and some packages and pay what they asked. In recent years, though, Telstra has been actively bundling Foxtel services along with their own phone and broadband services to their customers – something that was just a minor side benefit for a while, but which came to be known by its own brand name: Foxtel from Telstra.
You can have your Foxtel service put onto your monthly Telstra home phone, mobile and broadband bill, giving you the convenience of everything being covered by a single bill.
As a brand, that’s got to be one of the most descriptive names out there – after all, it tells you exactly what you’re getting, and where you’re getting it from! But far from just being another place you can sign up for a Foxtel service, Foxtel from Telstra offers some very useful benefits – and some very, very tasty deals.
What Makes Foxtel from Telstra Unique?
When you sign up directly with Foxtel, you really don’t have much of an option when it comes to billing. You hand them your credit card or direct debit details and once your service is installed, they debit the appropriate amount monthly – making it hard to keep track of for many people, as well as potentially inconvenient as you can’t time your payments to suit your life and income patterns.
Foxtel from Telstra, though, is exactly what the name on the tin says – a fully-fledged Foxtel service, but set up through Telstra and billed by Telstra. That means you can have your Foxtel service put onto your monthly Telstra home phone, mobile and broadband bill, giving you the convenience of everything being covered by a single bill that gives you an overview of exactly what you’re spending on services without having to dig around through credit card statements or email archives. It also gives you a payment window to work with rather than just taking the money out of your account right away.
Not Your Regular Foxtel
There’s more to it than just the billing side, though, because even though Foxtel from Telstra gives you the exact same high-quality Foxtel service, their channel pack bundles and pricing tend to differ quite substantially, as does the way the installation and setup is charged. As with Foxtel themselves, these bundles tend to change over time, but in general they provide better overall bang for your buck than a direct Foxtel service.
Let’s take a look at the current bundles and plans – you’ll see there’s some immediately appealing reasons to head to Telstra to get your Foxtel installed!
What Does Foxtel from Telstra Deliver?
The first thing you need to know about Foxtel from Telstra’s pricing model is that the base “Entertainment” bundle is almost never the best option to choose. That’s truer now than ever before, as you’ll see here.
The Entertainment bundle gives you the base 45 standard Foxtel channels – a very useful TV service in its own right, of course, but without any of the headline-grabbing stuff – for $29 per month. On top of that, the ancient but reliable iQ2 set top box will cost you an extra $75 one-off fee, or if you want the new iQ4, $125. So how could a bundle do markedly better than that? Well, just take a look at the options you have here:
- Entertainment + Drama $30 (includes Fox Showcase, home of HBO)
- Entertainment + Movies $30 (includes ten channels of 24/7 movies)
- Entertainment + Sport $39 (a whole planet’s worth of premium sports plus the new 4K channel)
- Entertainment + Sport + Drama $59
- Entertainment + Sport + Movies $59
- Platinum HD $99 (includes every channel Foxtel has to offer including Foxtel 4K)
Now, those bundles represent huge value. You can opt to get the premium drama channels included with your basic Entertainment channel pack – giving you access to huge hit shows from the likes of HBO such as Game of Thrones (with complete seasons available to stream on demand) alongside Foxtel’s exclusive Australian hits like Wentworth and talked-about shows from the FX stable like Legion – and the price is a dollar more than you’d pay for the base pack!
Similarly, if you prefer movies to wind down with at the end of the day, you can get the Movies pack included – with ten themed channels showing everything from new releases to all-time classics, 24 hours a day, and thousands of movies available to stream on demand – for that same $30/month price.
Live Sport and Hit Shows
Sport fans, meanwhile, get full access to Foxtel’s acclaimed live sports coverage in the Sport bundles, including full ad-break-free coverage of live cricket, AFL, NRL, international tennis and golf and heaps more. If you’re a sports fan you probably already know you need Foxtel to get the good stuff, and this bundle gives you the good stuff for a lot less than you’d think.
You can of course bundle sport with drama or movies for a more rounded package – or just go with the Platinum HD pack, which opens up all of Foxtel’s 95+ channels to you in full HD, with access to everything on demand and to the brand new 4K channel, which shows everything from live 4K sport to docos and rock concerts.
Aside from Platinum HD (which of course already includes it) you’ll want to add the HD pack to your bundle if you have an HD or 4K TV – that costs $10/month on top of the bundle cost but is well worth it. And everyone with both the Sport pack and HD gets the 4K channel as well!
All the above bundles are on a 12-month contract, by the way – a good compromise that doesn’t lock you down for an extended period of time. You can, by the way, change your channel packs mid-contract if you change your mind and want to add some more.
Any Other Costs?
As you’re probably aware, Foxtel needs to be installed at your home by qualified techs if there isn’t already a pre-existing installation there, so budget for that if you don’t have a satellite dish on your roof at the moment. It costs a flat $100 for standard installation, and everything is included. If the home you’re in already has a Foxtel dish and connections set up, though, you can request a “self-install” option if you’d rather just have the iQ box sent to you with the cables you need to set it up yourself. And speaking of iQ boxes, these Foxtel from Telstra bundles come with an iQ box at absolutely no extra charge – you’ll get the brand new iQ4 box if you’re on satellite, or the reliable iQ2 if your home is set up with Foxtel via cable.
What About Telstra’s Other Services?
One of the great benefits of getting your Foxtel from Telstra is the ability to bundle it on your Telstra bill with other Telstra services. For many people that’ll mean a Telstra mobile phone service – and that comes with its own range of benefits that enhance your entertainment experience.
For starters, Foxtel offers a pair of mobile apps that let you browse the full Foxtel guide and schedule recordings at home from anywhere on the planet – a feature you never realise you needed till the first time you need it! And the new Foxtel Go app gives you on-demand and live streaming access to all your Foxtel channels on the go, so you can keep up with the latest scores even when you’re on the way home from work.
Telstra’s mobile plans also come with completely free streaming access to the official AFL, NRL, A-League, Netball and AFLW apps, free access to Telstra Air wi-fi hotspots and data-free access to Apple Music (a service that you can also add to your Telstra bill if you’d like!).
Telstra’s top broadband plan, meanwhile, comes with two years of access to Foxtel’s live-streaming service, Foxtel Now, along with a Telstra TV box to stream it on. That plan can be a great option for those who can’t get a full Foxtel installation where they’re living.
And of course, it all comes with Telstra’s acclaimed, attentive customer service if you ever need to get in touch for any reason.
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Contacting Foxtel From Telstra
Whether you’re asking about bundles and plans, want to put everything together under the one Telstra bill, or just need help with your service, you can call Foxtel From Telstra on 1800 007 769 from 8am to 9pm, 7 days a week.
The Foxtel from Telstra User Experience
One of the key features of these Foxtel plans is the new iQ4 set top box, brand new in 2018 with full 4K support and upgraded hardware that’s much smoother and snappier to operate than any iQ box before it. Foxtel has spent a lot of effort refining the iQ interface over the years, and the iQ4 is a triumph of user-friendly design, seamlessly blending live TV channels with your own recordings, on-demand content and recommendations. The recently launched FoxFlicks and Fox Showcase sections open up access to thousands of movies and hundreds of complete TV seasons, including the sought-after HBO catalogue, only available on Foxtel.
With the iQ4 supplied at no extra cost with a Foxtel from Telstra service, you’ll have the premium Foxtel viewing experience right from day one. You can check out our review of the brilliant iQ4 here – and yes, we loved it!
What About Foxtel Bundles with Broadband?
Foxtel from Telstra does, at times, offer bundles that integrate a fast Telstra broadband service with a Foxtel from Telstra installation – but at the moment they’ve decided to sell the two services separately (with the exception of the Foxtel Now broadband bundle mentioned above). However, there’s no real downside to this right now – these stand-alone Foxtel bundles are so well priced that you can pick and choose a Telstra broadband plan that suits you, have it all on the one bill and still be saving money compared to the bundles that used to be around. It’s a big win for the customer here!
Foxtel from Telstra – It’s Foxtel for the Broadband Age
While many people wouldn’t even have thought to consider checking out Telstra if they’re getting Foxtel installed, as you can see here, it’s a very good idea if you do. Combining the convenience of a single bill, integration with Telstra’s broadband and mobile services, fantastic bundle pricing and superb customer service, Foxtel from Telstra is actually the best way to get hooked up with Foxtel – and get hooked up with the rest of the digital world at the same time!