Dodo NBN Broadband Internet Review – Everything you need to know

Review was updated on 22nd September, 2020

Around since 2001, Dodo’s unusual name and attitude has made them a feature on the Australian telco landscape. But it’s a lot more than just a unique name that has made Dodo Broadband so well known. Their plans offer fast internet at a surprisingly low price, something which is still more rare than you’d think. Dodo’s NBN service is also closely tied in with bundled home entertainment thanks to their partnership with Fetch TV.

Dodo Broadband Review

Dodo Broadband’s modus operandi – or should we say dodus operandi? – is pretty simple. They offer top-quality internet at an affordable price, and don’t waste too much time on bells and whistles. And while the company may be small, they’ve got friends in high places. Dodo is owned by Vocus, one of Australia’s largest internet companies. Along with iPrimus – another member of the Vocus stable – Dodo is a part of one of the fastest and most extensive networks in Australia. Their ability to offer a Fetch TV service as an add-on gives you access to some of Australia’s best streaming entertainment, too.

What is Dodo Broadband?

Dodo Broadband’s business model is simple. They offer good quality broadband at a cheap rate. Their plans are designed with value and simplicity in mind, and you can tailor the speed of each plan to suit your usage. Every plan comes with unlimited data, so you never need to worry about doing too much streaming!

Dodo is very much an online-focused company in terms of its customer service, too. In recent years Dodo has focused on improving its online support and self-service so that customers can get all the information without having to get on the phone. From chatting to Dodo staff to getting a real-time update on your account – or simply paying your bill – much of what you need can be done quickly and easily online.

What Internet Plans are Available?

As the NBN rollout finally nears completion, almost all Aussies now have access to the new high-speed network, and Dodo offers some of the best and most competitive NBN plans available under the Aussie sun. However, unlike many of their competitors, they haven’t abandoned ADSL users. In fact, they’ve improved their ADSL offerings to become one of the most competitive ADSL providers out there on the market.

As with everything Dodo, their plans are characterised by flexibility, flexibility and flexibility – so you’ll be able to find what you need, and avoid what you don’t. Dodo Broadband has two ADSL and three NBN plans to choose from. All of their plans are offered either month-to-month (which does incur a $120 setup fee, including a modem) or on a 12-month contract, which comes with the modem free and no set up fees. A landline is with pay-as-you-go calls is included. Of course, long contracts are not ideal for renters, students or people who might move around a bit, but staying the course with a longer deal will give you security, dependability – and of course a few extra perks thrown in.

Dodo Broadband NBN Plans

Dodo Broadband has fashioned themselves as NBN experts in recent years, offering high-speed internet at very affordable pricing. They’ve got three base plans, which differ mainly according to speed. The first plan is at the NBN25 tier and promises 20Mbps typical evening speed. It’s fine for a single person but if you do a lot of streaming, it’s probably better to go with one of the faster plans (and you’ll need to if you want to add Fetch TV).

The NBN 50 plan quotes a 41Mbps typical evening speed, which should suit the internet usage of a multi-person household. And for those who want to go even faster, there’s the NBN100 plan, which does exactly what it says on the packet. This plan comes in at a window-rattling 82MBPS typical evening speed, meaning it’s suitable for families with children, shared houses with high internet usage or people who like to watch multiple 4K videos at once. It’s fast.

Last audited 18 January 2021

Dodo Broadband ADSL Plans

For those who still need ADSL, Dodo has two plans which are similar in cost and basically only really differ by data limits. The cheaper plan will net you 101GB of data each month, while the slightly more expensive one is unlimited. The latter is Dodo Broadband’s most popular ADSL plan. Every ADSL plan comes with the usual no set up fees, a free modem and a landline with pay-as-you-go calls.

Last audited 18 January 2021

Dodo Broadband Bundles

With either NBN or ADSL, you can optionally choose to bundle Dodo’s energy offerings – yes, they can connect your home to electricity and gas as well, and if you bundle those services with your home internet, you save $5 per month for each service you have active. That means that if you bundle both, over the course of a year you could save $120 – and have all your essential utilities on the one convenient bill.

Entertainment with Dodo Broadband

One of the biggest uses of the internet these days is entertainment, with millions of Australians getting most of their TV from streaming services and other online options. For years now, Dodo has had a partnership with Fetch TV to deliver an entertainment solution to their customers, and it’s better value than ever thanks to an expanded channel selection and support for more streaming services than ever.

Fetch TV

Dodo is one of a handful of internet providers to partner with Fetch TV, meaning you can add a Fetch TV service seamlessly to your Dodo broadband plan. Fetch TV lets you watch, rewind and record both streaming and free to air TV with its acclaimed Mighty set top box, buy and rent the latest movies, and stream from the biggest names in online entertainment like Netflix, Stan and YouTube – all from the one easy-to-use and incredibly versatile box. 

If you’re all about streaming and don’t need the recording features, you can opt for the Fetch Mini – with all the same features as the Mighty except for recording, but so incredibly tiny you can hide it out of the way. With either box, you get access to the Fetch TV smartphone/tablet app which lets you play stream your premium channels wherever you are.

And it’s those premium channels that make Fetch TV so enticing. There are four channel packs to choose from – Knowledge, Vibe, Variety and Kids (as well as a number of special interest channels) – and you get one pack included free. Subscribe to all four and that’s 47 channels of entertainment, news, sports, docos, music and more.

Last audited 18 January 2021

How to Contact Dodo

You can get in touch with Dodo’s friendly support team by calling the easy-to-remember number 13 DODO – that’s 13 36 36. They’re available from 8am to 11pm Monday to Friday and from 9am to 9pm Saturday and Sunday. If you’d prefer a call back, just leave your details on Dodo’s support page and a customer service specialist will call you as soon as possible.

Dodo’s website has a number of self-service tools which might mean you don’t need to call. Dodo’s customer service team is almost completely based offshore.

Summary: Is Dodo Broadband Right for You?

Dodo has been a part of the Aussie internet landscape for some time now. While a flightless, chubby and extinct bird seems an odd mascot for a company in the telecommunications sector, Dodo is a lot more versatile and adaptable than its mascot suggests! Offering good, cheap, high-speed broadband internet has made them one of Australia’s most popular providers. This Dodo won’t be going extinct anytime soon.

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