It’s an increasingly crowded market when it comes to ISPs – thanks in no small part to the increasing take-up of the NBN, where consumers have a vast range of choice when it comes to providers, at competitive prices. The challenge for any new provider, then, is to stand out from the crowd – and Tangerine Telecom certainly grabs your attention the second you land on their web site. Sporting a bright orange design that highlights the key offer in each department, their web site presents everything you need to know about the company’s various broadband offerings without clutter – there’s no need to drill down through multiple pages to find the plans.
Boasting 50 years’ collective experience in the industry, Tangerine’s team has focussed closely on the NBN
, where demand is set to increase rapidly as more and more addresses get connected to the national network. Unlike other methods of getting connected to broadband
, the NBN takes third-party companies completely out of the picture – so there’s no waiting around for a spare port at your local phone exchange, or restrictions on which ISPs you can connect with based on where you live. If you can get the NBN, you can get Tangerine.
A genuine positive about Tangerine right off the bat is the company they’re using for their networking services – Vocus. A networking giant in Australia, Vocus supplies the big pipes and data centres that power a large chunk of the internet in Australia, and is easily capable of providing all the bandwidth that NBN users could want – and remember, any ISP is only as good as the backbone network that supplies its bandwidth.
With Tangerine Broadband you can secure NBN connections of all types – Fibre to the Home, Node or Basement as well as fixed wireless for those in areas not serviced by wired broadband at all. Regardless of the technology your own connection uses, the price remains the same – so you know ahead of time what you’ll be paying, with no nasty surprises.
The main focus of Tangerine’s business is connecting people to the NBN, and they’ve kept their plan structure nice and simple, while still being flexible.
There’s three plans on offer – all of them featuring unlimited data, and varying only by the maximum speed you can reach on the connection. At the base level, $59/month gets you a 12/1 Mbps connection (that’s 12 Mbps down and 1 Mbps up – similar to the average ADSL connection speed-wise). That’s going to be OK for those who aren’t big on downloading or streaming – though it should still be more than adequate to let you stream Netflix or Stan in HD as long as you’re not doing anything else on the connection at the time.
A better option for streaming is the 25/5 plan, which only costs another $9 – and at $68/month represents what’s probably Tangerine’s value “sweet spot”. Faster downloads help make more demanding internet use possible, but the substantially faster upload pipe isn’t to be forgotten either. If you’re the sort of person who shares photos and videos with friends and family, uploads stuff to YouTube, or even streams game sessions from a Playstation 4, that extra upload bandwidth is something you’ll want. It also makes for much better results on all kinds of voice chat programs, including Skype.
If you’re after some raw speed, then the 50/20 plan is the one to head for, at $87/month. That’s the kind of speed where you don’t have to worry about streaming video – it’ll always be HD – and if you’re thinking of streaming Netflix in 4k to your new TV, this plan will yawn at the challenge and deliver a smooth 4k stream while still leaving room for you to browse the web and download stuff. It’s the “worry free” option that you’ll want to go for if you’re a heavy internet user.