Review was updated on 29th of July, 2019
Barefoot Broadband is a new, no-fuss broadband provider who promises to do everything “the Barefoot way”. The ‘Barefoot way’ basically means zero fuss from your broadband provider. Barefoot offers broadband which is no worries, no obligation and no-nonsense. There are no activation fees and no charges to change your plan. Oh, and did we mention there are no download limits?
Barefoot Broadband Review
In less than ten years, Barefoot has left footprints all over the Aussie telecommunications landscape. It took some Australian telcos years to work out that people didn’t like download limits, and weren’t really that fond of long contracts either. Fortunately for Aussie internet users, Barefoot Broadband worked it out immediately. Barefoot only has a handful of plans, but each is designed with their promise of ‘no nonsense’ in mind.
All of Barefoot’s plans come with zero contracts, no activation fees and no fees to change plans – which is perfect if you want to down or upgrade after your package is already on foot (pun intended).
What Makes Barefoot Broadband Unique?
Subscribing to a long contract which promises ‘all inclusive’ deals with a bunch of bells and whistles thrown in used to be the only way Aussies could get good quality broadband. And while there are still loads of plans like that – including some excellent bundles – Barefoot has gone the other way. They offer unlimited internet without the fuss of a long-term contract. Barefoot’s options are organised according to speed, which means there’s the perfect plan for everyone.
Key Barefoot Features
What plans does Barefoot Offer?
While the NBN continues to be rolled out across Australia, there are plenty of people who are still not yet NBN eligible. And while a fair amount of other providers have already dropped their offerings to ADSL users, Barefoot has kept their ADSL plans going. From light internet users to serious streamers, Barefoot Broadband has enough options so that everyone’s happy. And while they’re light on bundles, they’ve also got great home phone options so that all of your telecommunications needs are taken care of.
If your address is NBN eligible, Barefoot Broadband gives you three plans to choose from Lite, Max, and Ultra. All come with zero contracts, no activation fees, and no fees to change plans – which is perfect if you want to down or upgrade your existing package. The plans differ in speed, starting at Basic Evening Speed (10MBPS) for the Lite plan – which suits internet users who read news and check emails but won’t be suited to larger households or fans of streaming. The Max plan, at 42MBPS, is good for moderate to above-average internet users – i.e. including streaming and gaming. The final plan – Ultra – is at Premium Evening Speed (83MBPS) has some serious bite, particularly when you don’t need a contract.
Which Barefoot’s ADSL plan you can take will depend on your location. The Metro Ultra and the Regional Ultra are both top-notch ADSL plans, which come with unlimited data with the latter slightly more expensive than the former. To throw in a home phone with unlimited calls to local and national numbers, you can select the ‘Home Phone’ bundle – which includes free NBN transition when the option is made available in your area. One thing to watch out for here is that mobile calls are not included – they’re charged at an additional 40c per minute, with calls to 1300 numbers 50c each. There are of course plans which include all mobile calls, so this is something to remember if you use your landline regularly.
The plans don’t include the modem and the monthly phone line rental. You can use your own modem or Barefoot Telecom can supply an ADSL modem with pre-configured settings (plug and play) for $149 (including delivery). If you already have an active ADSL service, you may be eligible for a “fast churn”. In this case the company will be able to transfer your service to them quicker. If your current supplier does not participate in the fast churn process, then the telco will need to activate your service as a new connection. You can always get more details by chatting with one of their representatives.
Last audited 29 July 2019
How to Contact Barefoot Broadband
You can get in touch with Barefoot’s friendly customer support team any time from 8.30am to 7 pm Monday through Saturday (AEST), by calling 1300 567 234. You can also find them on social media, with a helpful presence on both Facebook and Twitter under the name “BarefootTelecom”, or by filling out the contact form on their website or emailing them at email@example.com.
Although the name pretty much gives it away, Barefoot is another one of the new breed of telcos who are 100% Aussie owned and operated. As a result, their call centre is 100% based in Australia, so you don’t need to be worried about the stress of being transferred from pillar to post as you try and get someone to listen to your concerns.
Barefoot will be happy to help you with:
- Billing Issues
- Payment Issues
- Getting started
- Managing your account
- Latest Offers or Plans
Barefoot Awards and Recognition
Barefoot are recognised across the country for doing things ‘the Barefoot way’, which means no fuss and no worries. Their no obligation plans are perfect for students or renters who might not want to commit to a long deal, while their unlimited data plans are ideal for gamers, families or anyone who likes to get their fair share of use out of their broadband connection.
Barefoot Broadband: The Pros and Cons
Summary: Comfortable Internet Plans at Reasonable Prices
Barefoot Broadband’s modus operandi is relatively simple: good quality internet at a reasonable cost without the bells and whistles of other providers. They’ve also made many of the things the other providers would label as ‘perks’ as standard, including unlimited internet, no lock-in contracts and no hidden fees. All in all, Barefoot gets a 78 percent verdict with our rating system. With Barefoot, the most you’ll pay is to the end of the current month – so why not dip your toe in the water and see if Barefoot is right for you?