Barefoot Broadband Review: Is This Flexible Telco Right for you?


Summary

Our Verdict

Barefoot Broadband


Whether it's NBN, ADSL or mobile, Barefoot's got easy and versatile plans for all your needs - check them out.

 
Overall 86%
Plans
Extras
Value

From the get-go, Barefoot prides itself as being “not your average Telco”. The good news? They deliver! The company offers unlimited broadband plans at competitive prices, excellent support and no lock-in contracts. If you’re an avid Internet user who downloads and streams a lot, you might have just met your perfect match in terms of broadband providers.

Barefoot is a great option for anyone looking for an NBN provider. One in three Australians can connect to the NBN, as the rollout of the nation’s largest ever infrastructure project continues to accelerate. This brings more choice when it comes to ISPs than ever before, so carefully considering your options before signing the dotted line is the wise way to go.

Stream online at home with Barefoot.It’s important to consider you options when choosing an ISP — but Barefoot delivers. Photo: Shutterstock

What makes Barefoot different?

Barefoot Telecom is a 100% Australian owned and operated company which provides both NBN and ADSL Broadband Internet. What helps Barefoot appeal to potential clients is mainly their no lock-in contract policy. While other telcos also offer month-to-month broadband plans, usually for an extra cost, Barefoot offers only month-to-month options. This can be a big selling point for those who are looking to test connections before committing to a provider long-term.

Another great thing about Barefoot is that all their plans come with unlimited data. This means that you no longer have to stress over your data usage or worry that you might exceed your monthly data cap. You can download hundreds of GB and stream all your favourite shows in peace. If you’re a heavy Internet user or are looking for a broadband plan for your entire family, going unlimited is a smart choice.

Last but not least, the company offers great support. Whenever you’re experiencing issues or have questions about the service, you can talk with a representative via phone, e-mail, live chat or social media. It doesn’t get easier than this.

Ready to find out more? The company offers both NBN and ADSL plans, so there’s a good chance you will find something that suits your needs. Read on.

Compare Barefoot Broadband Plans

Streamlined ADSL and NBN broadband deals with unlimited data and no lock-in contracts.

Barefoot’s NBN Plans

Barefoot’s unlimited NBN plans are available across multiple technologies including Fibre to the Premises (FTTP), Fixed Wireless (all plans except two), Fibre to the Node (FTTN) and Fibre to the Basement (FTTB). Prices start from $59/month, depending on the Internet speed. Plus, you can always use the NBN rollout map to check for coverage in your location.

New customers get $10/month of the price of their chosen plan for the first six months, making these plans even better value and lowering the cost of entry to a mere $49.

Barefoot NBN Plans

NBN + Home Phone Lite
  • Up to 7Mbps Basic Evening
  • Unlimited Data
  • NBN Fixed Line

NBN Lite
  • Up to 7Mbps Basic Evening
  • Unlimited Data
  • NBN Fixed Line

NBN Mid
  • Up to 15Mbps Standard Evening
  • Unlimited Data
  • NBN Fixed Line

See all Barefoot packages

Barefoot’s ADSL2+ Plans

Barefoot also offers two standalone ADSL plans, so you can enjoy unlimited data even if NBN hasn’t reached you yet.

The plans don’t include the modem and the monthly phone line rental. You can use your own modem or Barefoot Telecom can supply an ADSL modem with pre-configured settings (plug and play) for $149 (including delivery).

If you already have an active ADSL service, you may be eligible for a “fast churn”. In this case the company will be able to transfer your service to them quicker. If your current supplier does not participate in the fast churn process, then the telco will need to activate your service as a new connection. You can always get more details by chatting with one of their representatives.

As with the NBN plans, new customers get $10 off their plan every month for the first six months, making things even cheaper.

Does Barefoot Offer Any Bundles?

Barefoot gives customers the option to bundle their broadband connection with a phone line. For NBN plans, this means an extra $9 to your bill, which covers unlimited local, national & mobile calls. Calls to 13/1300 numbers are billed at $0.50c per call.  Calls to international numbers and a VoIP device are not included in the bundle. Barefoot can supply a VoIP device (Analogue Telephone Adapter) with pre-configured settings (plug and play) for an extra fee.

You can also bundle your ADSL broadband with a phone line. In that case, the Metro Ultra plan will cost $69/month, while the Regional Ultra plan will come at a total of $99/month. The new prices cover the monthly phone line rental, as well as unlimited local and national calls. Calls to mobile will be 40c per min and to 13/1300 numbers 50c per call. A connection fee may apply to connect your home to the phone service.

Barefoot Customer Service and Support

You can get in touch with Barefoot’s friendly customer support team any time from 8.30am to 7pm Monday through Saturday, just by picking up the phone and calling 1300 017 622. You can also find them on social media, with a helpful presence on both Facebook and Twitter under the name “BarefootTelecom”.

helpdesk barefoot
Barefoot will be happy to help you with:

  • Billing Issues
  • Payment Issues
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans

Barefoot Keeps It Casual!

It’s extremely tempting to go Barefoot. Their unlimited plans and lack of lock-in contracts really helps the service stand out from the crowd, while their prices are very competitive. Plus, you can try out the service for a while to see if it’s a good fit without worrying about any early termination fees. All in all, Barefoot’s plans do come across as pretty irresistible.

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