Review updated February 28th, 2021
With the ever-growing number of internet providers jumping onto the rollout of the NBN, it’s not always easy to pick the best providers out from the crowd. The ones that stand out usually offer services that go above and beyond.
Melbourne-based Activ8Me is one such provider, with a name that will be new to many, but which has been keeping Australians connected for many years. With competitive prices and a hungry attitude, Activ8Me is less than two decades old but the telco has already made a significant impact in rural and regional Australia.
While the wide, brown plains of the Australian Outback feature prominently in our international image, we are undoubtedly lovers of the city. By far the majority of the Australian population lives in a handful of urban, coast-hugging centres – which can mean that rural and regional centres are neglected.
This is where Activ8Me come in. The telco is focused on connecting Aussies in rural and regional areas, bridging the technological gap to the cities. But how good are Activ8Me really? Do they deliver on their promise of bringing city-standard internet to remote Australia? How are their prices – and is there anything unique or unusual that they offer?
In this Review
What is Activ8Me?
The equal opportunities offered by the NBN when it comes to access to the network has been an absolute boon for customers in cities and metropolitan areas. Aside from the usual big-name players, many smaller internet providers have jumped into the market as well, now able to offer their services to a big chunk of the Australian population for the first time. But for people living in more regional or remote parts of Australia, the solutions the NBN has provided to get them connected are not embraced by quite as many providers.
Fortunately, the NBN’s Sky Muster satellite service is there for those customers, but perhaps not surprisingly, few internet providers actually offer the service. Activ8Me is the exception here – they got their start with satellite, delivering internet connections to remote communities and customers for over 15 years now, and have continued to offer comprehensive satellite broadband plan to this day. But beyond that, Activ8Me now offers broadband services on all the other forms of NBN – as well as on Opticomm’s private fibre networks as found in some buildings and housing estates.
What broadband plans are available?
While the main focus of Activ8Me’s range of NBN plans is Sky Muster satellite, they’ve embraced all forms of the NBN and brought their many years of expertise to those plans as well. The emphasis is on getting you connected no matter where in the big expanse of Australia you are.
Activ8Me Sky Muster Satellite Plans
The standard Sky Muster satellite plans are all based on two types of data – peak and off-peak – and two different speeds. There are five different plans, ranging from the 150GB plan (15GB peak, 135GB off-peak) to the 250GB monster plan (90GB peak and 160GB off-peak). Peak hours are 7 am to 1 am every day, so it’s essential to pick a plan that has enough peak data for your needs while still staying within your budget. Off-peak data is useful for big downloads, as long as you can schedule them between 1 am and 7 am. The regular speed tier is 12 Mbps down, 1 Mbps up; an extra $5 per month upgrades you to “Sonic” which is 25 Mbps down and 5 Mbps up.
Last audited 29 April 2021
Active8Me Sky Muster Plus Satellite Plans
The “Plus” version of the satellite service is a new concept that offers only one-speed tier – as fast as your connection can go – and six plans, all with unmetered data included. The base data limits range from 50GB (25/25) to 300GB (150/150), but some very data-hungry tasks become unmetered – in other words, not counted towards your monthly limit. This includes computer and phone system updates, basic web browsing, social media and email – all tasks that can add up quickly. These plans do cost a bit more but are far more suited to the demands of modern digital life.
Activ8Me NBN Plans
For the wired NBN – regardless of technology – Activ8Me offers three plans at a stable 50/20 Mbps speed – 100GB, 250GB and Unlimited data are the options. The same plan tiers and prices apply to fixed wireless services, though there’s no speed defined for those – you get the highest rate possible at any time given the conditions. Wired customers on networks that support the higher 100/40 Mbps speed tier can opt for that if they want, for an extra monthly cost of around $30.
Activ8Me OptiComm Plans
For residents in apartment buildings and housing estates where OptiComm has laid its private fibre-optic network, Activ8Me can get you connected with both value and choice from the two plans and four speed tiers on offer. You have the option to go for 250GB monthly data or Unlimited data, and a basic speed of 12/1 Mbps. For a bit extra each month you can upgrade that speed substantially – to 25/5 ($10), 50/20 ($20) and 100/40 ($40). With much more choice, higher speeds and better pricing than the NBN and backed with a fast fibre network, it’s excellent news for OptiComm customers, who’ve long had to settle for far less choice when it comes to providers.
Activ8Me don’t go too hard on extra bells and whistles. They’re a straight-forward provider with a simple goal: “to connect every corner of rural, regional and remote Australia with world-class broadband internet”. They’re completely Australian owned, and even have a partnership with the Australian Royal Flying Doctor Service to boost their comms capacities, showing that their commitment to regional Australia truly does run deep.
What are Activ8Me’s Best Features?
How to contact Activ8Me
Founded and based in Melbourne and proudly 100% Australian owned and operated, Activ8Me is committed to delivering personal, attentive customer support whenever it’s needed. You can contact their team any time from 8 am to 8 pm weekdays, and 8 am to 5 pm weekends (AEST) for any of your support needs, on 13 22 88. You can also give that same number a call if you have any questions about Activ8Me’s plans before signing up – the hours are almost the same, but the Sales department is not open on Sundays.
For many people, the choice of broadband provider has been heavily limited by where they live – so having a company like Activ8Me, which understands and services even the most challenging broadband markets is very welcome. If you’re in a remote area served by satellite or fixed wireless, it’s well worth checking out what Activ8Me has to offer you – and if you’re on an OptiComm estate, they’re going to be a popular choice as well. But even their standard NBN plans are well priced and backed by Australian service and support – something increasingly rare and always welcome.