Activ8Me Broadband Review: NBN Everywhere


Our Verdict

Our Verdict

Activ8Me


Activ8Me delivers broadband to all types of connections across the whole of Australia, something very few providers can do.

 
Overall 85%
Plans
Extras
Value

With the ever-growing number of internet providers jumping onto the rollout of the NBN, it’s not always easy to pick the best providers out from the crowd. The ones that stand out usually offer services that go above and beyond. Melbourne-based Activ8Me is one such provider, with a name that will be new to many, but which has been keeping Australians connected for many years.

The Facts

  • Data limits 100GB – Unlimited
  • Connection types: NBN, Satellite, Fixed Wireless, OptiComm
  • Price categories: Medium to High
  • Service management apps: No
  • Support: Phone, email

What Makes Activ8Me Unique?

The equal opportunities offered by the NBN when it comes to access to the network has been an absolute boon for customers in cities and metropolitan areas. Aside from the usual big-name players, many smaller internet providers have jumped into the market as well, now able to offer their services to a big chunk of the Australian population for the first time. But for people living in more regional or remote parts of Australia, the solutions the NBN has provided to get them connected are not embraced by quite as many providers. Many of those customers will be on Fixed Wireless – a solution meant for remote areas where cabled connections aren’t feasible, though they have been installed in some urban areas as well. Unfortunately, Australia’s most remote customers will only have one choice – satellite.

As experts in handling the challenges of remote and rural communications, they’re equipped with the knowledge and the experience to make sure customers on satellite and fixed wireless are well looked after.

Fortunately, the NBN’s Sky Muster satellite service is there for those customers, but perhaps not surprisingly, few internet providers actually offer the service. Activ8Me is the exception here – they got their start with satellite, delivering internet connections to remote communities and customers for over 15 years now, and has continued to offer comprehensive satellite broadband plan to this day.

As experts in handling the challenges of remote and rural communications, they’re equipped with the knowledge and the experience to make sure customers on satellite and fixed wireless are well looked after. But beyond that, Activ8Me now offers broadband services on all the other forms of NBN – as well as on Opticomm’s private fibre networks as found in some buildings and housing estates.

What are Activ8Me’s Best Features?

  • Offers a wide range of broadband plans from Sky Muster to NBN Fibre, Fixed Wireless, and more
  • 100% Australian-owned and has an Australian-based call centre
  • One of the largest NBN Sky Muster satellite providers in Australia
  • Free plan changes

What Plans Does Activ8Me Offer?

While the main focus of Activ8Me’s range of NBN plans is Sky Muster satellite, they’ve embraced all forms of the NBN and brought their many years of expertise to those plans as well. The emphasis is on getting you connected no matter where in the big expanse of Australia you are.

Activ8Me Sky Muster Satellite Plans

The standard Sky Muster satellite plans are all based on two types of data – peak and off-peak – and two different speeds. There are seven different plans, ranging from the 150GB plan (15GB peak, 135GB off-peak) to the 300GB monster plan (150GB peak and off-peak). Peak hours are 7 am to 1 am every day, so it’s essential to pick a plan that has enough peak data for your needs while still staying within your budget. Off-peak data is useful for big downloads, as long as you can schedule them between 1 am and 7 am. The regular speed tier is 12 Mbps down, 1 Mbps up; an extra $5 per month upgrades you to “Sonic” which is 25 Mbps down and 5 Mbps up.

Sky Muster Satellite Plans

NBN Sky Muster - 150GB Standard
  • Up to 9Mbps Basic Evening
  • 150GB Data
  • NBN 12™ Fixed Line
$34.95/mth
Min Cost - $34.95 per month

NBN Sky Muster - 200GB Standard
  • Up to 9Mbps Basic Evening
  • 200GB Data
  • NBN 12™ Fixed Line
$49.95/mth
Min Cost - $49.95 per month

NBN Sky Muster - 225GB Standard
  • Up to 9Mbps Basic Evening
  • 225GB Data
  • NBN 12™ Fixed Line
$64.95/mth
Min Cost - $64.95 per month

NBN Sky Muster - 250GB Standard
  • Up to 9Mbps Basic Evening
  • 250GB Data
  • NBN 12™ Fixed Line
$89.95/mth
Min Cost - $89.95 per month

NBN Sky Muster - 300GB Standard
  • Up to 9Mbps Basic Evening
  • 300GB Data
  • NBN 12™ Fixed Line
$124.95/mth
Min Cost - $124.95 per month

Active8Me Sky Muster Plus Satellite Plans

The “Plus” version of the satellite service is a new concept that offers only one-speed tier – as fast as your connection can go – and three plans, all with unmetered data included. The base data limits range from 100GB (50/50) to 300GB (150/150), but some very data-hungry tasks become unmetered – in other words, not counted towards your monthly limit. This includes computer and phone system updates, basic web browsing, social media and email – all tasks that can add up quickly. These plans do cost a bit more but are far more suited to the demands of modern digital life.

Sky Muster Plus Satellite Plans

SMP - 100 PLUS
  • Up to 20Mbps Standard Evening
  • 100GB Data
  • NBN 25™ Fixed Line
$69.95/mth
Min Cost - $69.95 per month

SMP - 200 PLUS
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$134.95/mth
Min Cost - $134.95 per month

SMP - 300 PLUS
  • Up to 20Mbps Standard Evening
  • 300GB Data
  • NBN 25™ Fixed Line
$199.95/mth
Min Cost - $199.95 per month

Activ8Me NBN Plans

For the wired NBN – regardless of technology – Activ8Me offers three plans at a stable 50/20 Mbps speed – 100GB, 250GB and Unlimited data are the options. The same plan tiers and prices apply to fixed wireless services, though there’s no speed defined for those – you get the highest rate possible at any time given the conditions. Wired customers on networks that support the higher 100/40 Mbps speed tier can opt for that if they want, for an extra monthly cost of around $30.

Activ8Me OptiComm Plans

For residents in apartment buildings and housing estates where OptiComm has laid its private fibre-optic network, Activ8Me can get you connected with both value and choice from the two plans and four speed tiers on offer. You have the option to go for 250GB monthly data or Unlimited data, and a basic speed of 12/1 Mbps. For a bit extra each month you can upgrade that speed substantially – to 25/5 ($10), 50/20 ($20) and 100/40 ($30). With much more choice, higher speeds and better pricing than the NBN and backed with a fast fibre network, it’s excellent news for OptiComm customers, who’ve long had to settle for far less choice when it comes to providers.

Activ8Me Customer Service

Founded and based in Melbourne and proudly 100% Australian owned and operated, Activ8Me is committed to delivering personal, attentive customer support whenever it’s needed. You can contact their team any time from 8 am to 8 pm weekdays, and 8 am to 5 pm weekends (AEST) for any of your support needs, on 13 22 88. You can also give that same number a call if you have any questions about Activ8Me’s plans before signing up – the hours are almost the same, but the Sales department is not open on Sundays.

Activ8Me: The Pros and Cons

The Good

  • Broadband access no matter where you live
  • Extensive range of satellite plan options
  • Good plans for OptiComm customers

The Gotchas

  • $98 setup fee on month-to-month plans
  • Sky Muster Plus plans a little expensive

Summary: Is Activ8Me Right for Me?

For many people, the choice of broadband provider has been heavily limited by where they live – so having a company like Activ8Me, which understands and services even the most challenging broadband markets is very welcome. If you’re in a remote area served by satellite or fixed wireless, it’s well worth checking out what Activ8Me has to offer you – and if you’re on an OptiComm estate, they’re going to be a popular choice as well. But even their standard NBN plans are well priced and backed by Australian service and support – something increasingly rare and always welcome.

Connect & Save with Activ8Me

Get connected through any of Activ8Me’s wide range of broadband services. Sky Muster plans start for a low as $34.95/mnth and can come with no lock-in contract.
Compare All Activ8Me Broadband Plans

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