Best Guide to Getting Connected with Telstra Mobile
With decades of experience in operating Australia’s largest and most technologically advanced mobile network, Telstra is the first choice for anyone wanting the widest mobile coverage in the country. With so many people now choosing their mobile phone as their primary means of communication, reliability is everything – you want a network that just works, whether you’re in the heart of a capital city or out on a long, desolate stretch of highway.
What makes Telstra Mobile unique?
Telstra’s mobile network was Australia’s first, but the company has never been content to rest on its laurels. Telstra has been sure to include the latest technologies to make sure that customers get crystal-clear calls and lightning-fast mobile broadband across more of Australia than any other provider. Fresh innovations such as HD calling became available on the Telstra network first, and their advanced data network regularly reaches download speeds that make the wired NBN look sluggish by comparison. Already, the first 5G base stations have been installed, enabling the exciting next generation of mobile devices.
Completing the connectivity picture is Telstra’s innovative addition of Wi-Fi access to their mobile plans in the form of Telstra Air, which gives customers a huge open Wi-Fi network to take advantage of in order to save on mobile data costs. Leveraging on-street phone booths and special customer Wi-Fi equipment, Telstra Air gives customers gigabytes of extra data that doesn’t drain their precious mobile allowance. Even better, Telstra Mobile customers can use Fon wi-fi hotspots overseas to keep in touch without data roaming charges. Plus, with the company’s excellent communication centre – and the newly-developed Telstra Plus loyalty program – you know you’re being well looked after.
How does Telstra Mobile innovate?
While Telstra has established its excellent service credentials in the past few decades, the telco always has new innovations in the pipeline to enhance the customer experience. The network continues to grow in terms of accessibility, network features and coverage in accordance with customers’ changing needs. One of the latest developments is the Smart Modem, which leverages the efficiency and reliability of Telstra’s mobile network.
Basically, the Smart Modem enables customers to automatically connect to Telstra’s mobile network if there is an outage on their home broadband network, even extended outages caused by relocation or switching to a new network. The pre-activated SIM built into the Smart Modem can instantly connect you to the internet via 4G even with the temporary absence of your home network. And since the company’s mobile network is proven and tested to be solid and dependable at all times, there’s minimal to zero downtime.
Telstra’s Mobile Plans and Pricing: How Much Does Telstra Cost?
Telstra’s mobile pricing has become incredibly competitive in recent years, with large data allowances and unlimited calls available at competitive prices. Telstra Mobile plans give you access to the entire Telstra network, unlike the partial access that some third-party providers have. If you want the fastest download speeds and the best call quality, you’ll get it with Telstra Mobile.
Phone contract and lease plans tend to be offered as long-term contracts (usually 24 or 36 months) while SIM-Only plans can be had on a month-to-month basis, offering more flexibility across all mobile plans. More importantly, Telstra also now offers unlimited calls and texts on all plans, as well as generous data inclusions. They’re reasonably priced, and the assortment of prepaid plans available with big data caps on a month-to-month basis add flexibility for more occasional callers. Special deals are offered regularly, too – be sure to check out the latest news below for what’s currently available.
What SIM-only plans does Telstra offer?
Already got a handset but simply need to get connected? Telstra offer a range of great SIM-only plans which come without lock-in contracts. Plans come with unlimited standard national calls and texts, while they differ depending on your data usage. Plans start at $50 per month. In addition to the freedom offered by month-to-month deals, you’ll also not be penalised if you go over your data limit – with Telstra instead capping data speed at 1.5Mbps.
Last audited 16 September 2020
What handset and phone plans does Telstra offer?
Telstra’s device-included plans have improved significantly in recent years, with the telco responding to people’s desire for flexibility. While in the past you’d need to sign up to long deals in order to get a device, these days the contract component is run on a flexible, month-to-month basis – much like the SIM-only plans. The ‘contract’ element is simply the cost of paying off the handset, spread across a 24 or 36-month deal.
Last audited 16 September 2020
Are there any Bonuses with Telstra Mobile’s Plans?
While you’ll almost always get better overall value on a contract – even a SIM-only plan – Telstra’s been upping the stakes in the past year with some very tasty freebies on top of your monthly rate. Through partnerships with providers like Apple Music, the AFL and the NRL they’ve given customers free access to data-free streaming music and season-long access to streaming video of Australia’s biggest sports – AFL, AFLW, NRL and NRLW. You also get access to netball, not to mention A-League football games as well. They also have regular offers of heavily discounted or free tickets to movies, games, concerts and other events via a loyalty rewards program called Telstra Plus.
With Telstra’s newly revamped SIM-only plans, subscribers are also granted free access to the new 5G network. For the Small and Medium plans, it’s offered as a free trial until June 2020, while for the Large and Extra Large plans, it’s offered as a free service. 5G connection is available in selected areas and can only be used with a 5G-compatible device.
Telstra Plus Loyalty Program
Have you ever felt like telcos are a little too focused on attracting new clients – often to the neglect of their loyal customers who have been with them for ages? At home and abroad, there is sometimes a tendency to take current customers for granted. This can be frustrating or downright demoralising! Thankfully, Telstra know that looking after the hand that feeds you is not only the right thing to do – but it makes perfect business sense. Recently they have created Telstra Plus – a rewards scheme that is tailored to reward those who are genuinely loyal to the company.
From discounts on movie tickets to loads of free Telstra offers, Telstra Plus offers rewards that are actually, well, rewarding! Anyone with a personal Telstra account is eligible, with registration easy to do on the company’s website. From there you can start earning Telstra Plus Points on every dollar you spend. There are three loyalty tiers: Member, Silver and Gold. The more you spend, the better the deal – and the higher the tier! Check out our Telstra Plus review for more.
Join Telstra Plus – rewards program
Earn points when you pay your bills on your Telstra subscriptions. Get access to benefits like 3 months free Kayo Sports streaming, 9 months free BINGE streaming TV, NRL and AFL tickets, movie tickets.
Contacting Telstra Mobile
Telstra Mobile Review: Is Telstra Right For Me?
Telstra’s new mobile plans are designed to simplify your experience without affecting the excellent service customers have been accustomed to getting. With BYO plans that start from $50 and phone plans that start from $59 – packed with unlimited calls and huge data – joining Telstra’s already prevalent network is a no-brainer.