Telstra Broadband

Introducing Telstra Broadband


Telstra, through innovation and ingenuity, has established themselves as one of Australia’s top-tier telecommunications companies with products and services that span decades. The telco has set the benchmark for quality and value with their milestones used both as an insight and reference by others. These days, Telstra’s broadband offerings have been further solidified not only when it comes to speed and coverage but also in terms of security, affordability, and even entertainment.

What Makes Telstra Broadband unique?

For starters, Telstra Broadband comes with the a free Telstra Smart Modem Gen2, which allows subscribers to connect to the telco’s mobile network while they await activation of the fixed-line connection. Even if you’re not moving house, the Smart Modem gives you peace of mind knowing that if your broadband connection experiences an outage, you’ll always have Telstra’s mobile network to back you up automatically.

Sometimes, connection delays can be caused by switching to the NBN, bad weather, network upgrades — whatever the issue is, Telstra’s Smart Modem will automatically connect you to the mobile network using your home data allowance so you don’t miss out on anything important. Luckily, the latest Smart Modem is included for free in Telstra’s 24-month broadband plans.

Telstra’s NBN Satisfaction Guarantee

If you’re signing up for a new NBN service, Telstra’s NBN Satisfaction Guarantee will give you some extra peace of mind. Basically, it allows customers to trial Telstra’s NBN network for a 30-day period. If you’re not happy with the service, you can cancel without paying any early termination charges – and they’ll refund the first month’s plan fee and any hardware payments. You just need to let them know within 30 days. That should be easy as long as you follow through.

Will everything you’ve paid for be refunded? A review of Telstra Broadband reveals the ‘Satisfaction Guarantee’ only covers standard fees. Hence, non-standard installation fees, NBN co-installation costs, and other expenses not included in your home bundle plan are excluded.

Telstra’s Unlimited Plans

The telco’s unlimited broadband plans are strengthened by their entertainment and sports inclusions. As we all know, many customers use a lot of their broadband data for watching streaming TV content. So it only makes sense to have streaming TV form a key part of Telstra’s unlimited deals. If you’re keen on acquiring Telstra TV, the Unlimited Plan at $99 is the way to go. It’s now available on a month-to-month basis and even includes $125 of Telstra TV Box Office credit that you can use to rent around 20 new release movies on your new device.

Get Telstra’s Broadband Bundle

Get the new Telstra TV 3 + $125 Telstra TV Box Office credit + unlimited data on the powerful Telstra network, which is the fastest NBN provider to stream Netflix on. Get it all for only $99/mth with month-to-month flexibility.

Telstra Broadband Pricing

Throughout the years, Telstra has priced their plans in response to customers’ changing needs. That’s resulted in a simple two-plan structure that should suit most new broadband users looking for an all-in-one answer to their communications needs. You have a choice between a 200GB/month data allowance or Unlimited data, with a $20 difference between the two plans – but aside from the data allowance, both offer the same high-value inclusions. Along with your broadband connection you get a home phone line with unlimited calls Australia-wide, discounted international calls, the latest Telstra Smart Modem Gen2, and of course the latest model of the Telstra TV box with $125 of Telstra Tv Box Office credit to get you started.

Telstra Broadband Plans

Core Internet Plan
  • Up to 20Mbps Standard Evening
  • 200GB Data
  • NBN 25™ Fixed Line
$75/mth
Min Cost - $1,899 if you stay connected for 24 mths

Starter Internet Plan
  • Up to 9Mbps Basic Evening
  • 25GB Data
  • NBN 12™ Fixed Line
$60/mth
Min Cost - $1,499 if you stay connected for 24 mths

Contact Telstra Broadband

Don’t miss out on the very best broadband offers from Telstra. To get in touch with the Telstra NBN Broadband customer service team, simply call 1800 007 769 for a direct line to their call centre. If you’re having trouble with your NBN connection, call 13 22 00.

Telstra Broadband Review: Discover the Best Packages and Offers

If you’re looking for Telstra deals online you will be faced with a mind-boggling list of results. We break down the basic options available to help you save time and money.

Back to top

WHAT'S ON TV?

Receive updates about all the latest shows, movies and sport streaming in Australia.