Belong Mobile Review: All you need to know about the Aussie provider


Our Verdict

Belong Mobile

Find the plan for your needs with Belong's SIM plans offering great bang for your buck, with no lock-ins.

Overall 77%

Review was updated on 2nd October, 2019

Belong Mobile provides just the right combination of coverage, flexibility and affordability, ranking them as one of the country’s best providers. Running on Telstra’s networks, Belong Mobile offers a post-paid service with plans designed to suit the light to moderate mobile user.

Belong Mobile Review

With all of the new providers that have come onto the scene in recent years, a familiar theme has been needing to choose between price or reliability. Fortunately, Belong offer both. Belong are on the Telstra network, the biggest and most reliable in Australia. Their no-frills attitude however means they keep costs down, giving you everything you need.

Worried about paying for data you don’t use? Belong has three data tiers that allow for rollovers, thus rewarding careful users with more data each month. Their SIM-only plans come with various inclusions that can range from economically priced, practical plans to a fully comprehensive plan, if you have a little more to spare each month.

Belong Mobile Highlights

  • Data limits from 1GB to 30GB
  • Price categories: Super budget ($10) to medium (<=$40)
  • Networks: Telstra 4G and 3G
  • Service management apps: Yes (iOS and Android phones)
  • Support: phone, email, web site

What makes Belong Mobile Unique?

Belong started out as a broadband provider before branching out into the mobile space. They are expert at identifying what people want – flexibility and value for money. They give customers the flexibility to change their plan at any time, while connecting them to Australia’s best network coverage.

Belong has long focused on keeping it simple by offering three standard, bring-your-own-phone, postpaid plans. All Belong Mobile plans include unlimited talk and text to Australian numbers, a data cap and the option to add-on a feature for international calling to 33 countries.

What are Belong Mobile’s Best Features?

  • Runs on Telstra’s 3G and 4G networks
  • Unlimited standard calls & texts on all plans
  • Only $5 to add unlimited international calls & texts 
  • Unlimited international credits included in the $40 plan
  • Offers unlimited data banking to store unused data
  • No hidden costs, no lock-in contracts

Apart from offering really cheap mobile plans that come with no lock-in contracts, Belong plans also come with inclusions that allow for unlimited data banking that you can either rollover to the next month or gift to your friends and family who are also on the Belong network.

Besides unlimited calls and texts, Belong Mobile doesn’t give you a lot of extras that other telcos offer, however if you’re after a no-nonsense, straightforward mobile plan then Belong Mobile offers you just that.

What about SIM only plans for mobile?

Belong Mobile plans are all SIM-only and billed on a month-to-month basis. You would need to bring your own phone and you’re free to change or cancel your plan at any time with no financial repercussions. Their sim-cards are available for purchase online, at your local Coles, Officeworks and JB Hi-Fi.

SIM Only Plans

Small 1GB
  • Unlimited Calls & Text
  • 1GB Data
  • Sim Only Plan
Min Cost - $10 + $5 to add international calls & texts

Large 30GB
  • Unlimited Calls & Text
  • 30GB Data
  • Sim Only Plan
Min Cost - $40

Regular 10GB
  • Unlimited Calls & Text
  • 10GB Data
  • Sim Only Plan
Min Cost - $25 + $5 to add international calls & texts

Does Belong offer Unlimited Calls and Texts?

Belong Mobile plans give you unlimited calls and texts to Australian mobile and landline numbers. For an extra $5, you get international talk and text to 33 countries, however you get unlimited international calls and texts as part of the 30GB SIM only plan.

Belong Mobile allows you to carry over unused data to the next month and gives you the complete freedom to use it or give it to a friend who is also on the Belong network.

What network does Belong run on?

At par with Optus, Telstra’s 4G network allows for high quality streaming and the best coverage, however is also slightly more expensive than Optus. Belong Mobile plans run on parts of Telstra’s 3G and 4G networks, which means that you can enjoy superior streaming service, wherever you are and are not paying a premium for it.

What Types of Mobile Plans does Belong Offer?

Belong Mobile plans are designed to keep the process of joining and using their plans easy, fuss free and reasonably priced. The plans would suit anyone who is on a budget and uses their data allowance carefully, without being overly conservative. The fact that Belong Mobile plans are all SIM-only also helps you save on the cost of buying a new phone, instead using one you already have.

How to Contact Belong Mobile

The Belong Mobile Customer Support team is happy to help you between 7 am to midnight (AEST), every day. They can be contacted on 1300 235 664 or via their Contact Us page.

belong mobile customer support

The support team would be able to assist you with:

  • Joining Belong Mobile
  • Getting started
  • Account management
  • Troubleshooting
  • Latest offers and plans
  • Inquiries

The Pros and Cons

The Good

  • Offers unlimited calls and texts on all plans
  • Runs on the Telstra network with unlimited data banking

The Gotchas

  • You can’t get higher than 30GB
  • Only three plans to choose from

Summary: A Network Where You Really Belong

Belong plans run on the Telstra network to give you reliable coverage and streaming quality. You could be in any part of Australia and be sure that the Telstra network will keep you connected at all times. They’ve also got great deals that won’t cost the earth, while their commitment to being flexible is, well, inflexible!

Flexible Mobile Plans from Belong

Get more for less with Belong Mobile starting at only $10/month, giving you 1GB data + unlimited calls & texts and no lock-in contract, plus many other perks!