Southern Phone: Best Mobile Deals for Seniors and Pensioners


Southern Phone Seniors

If you live in the city, you might not have heard of Southern Phone mobile – but they’re fast becoming one of Australia’s most reputable telcos. Southern Phone was originally developed to connect Aussies who live outside our major cities, giving them telecommunications services which rank right up there with those from the big cities. And while as they’ve matured their focus on rural and regional Aussies has remained constant, they’ve also come up with some excellent offerings for Aussies living in the big smoke — that includes seniors who just need all the basics as far as their communication needs go, plus the latest technology available to offer home support.

This – along with a commitment to community and continual improvement – has made them one of Australia’s best and most important providers.

What is Southern Phone’s best plan for Seniors and Pensioners?

Southern Phone doesn’t limit the scope of their services to any demographic. What better way to prove that than to launch new services solely dedicated to helping seniors live with ease – exactly what Southern Phone’s Senior Solutions aims to do. This comprises of Seniors Mobile and senior-catered phone plans called Next Home Phone. As Southern Phone grows in brand and reputation, these are welcome additions to the telco’s list of essential services.

What is Southern Phone Next Home Phone?

Under the umbrella of Senior Solutions are simplified phone plans known as Next Home Phone. So just what is it for, exactly, and what concerns does it address? For starters, it’s the solution geared for seniors who aren’t that thrilled to have their phone line changed to support the big NBN™ rollout. As we all know, the latest changes on how the internet and phone work can pose a predicament for seniors. Taking them away from things and processes they’re comfortable with only creates confusion. With Southern Phone’s Next Home Phone, things don’t need to change – not if you don’t want them to.

What are the Southern Phone Senior Discounts?

The Next Home Phone service lets you keep your existing home phone with no internet required. Comprising of three plans on a 24-month contract, each includes call inclusions and affordable call rates to make connecting with your loved ones easier. Even better, you can save up to $10 per month if you have a valid Seniors or Pensioners card. The Small plan comes in at $25/month with pay-as-you-go calls while the Medium plan is at $44/month with included $44 credit for local, national, and mobile calls. Both plans offer a $5 monthly discount if you can provide a valid Seniors or Pensioners card to avail discounts.

The top-end plan, on the other hand, includes unlimited local, national, and mobile calls at $60/month plus a $10 monthly discount for those with Seniors or Pensioners card. Want to add unlimited international calls? You can if you’re on the Medium or Large plan at an extra $15 per month. For a limited time, all plans are also available for half price for the first six months.

Introducing Southern Phone’s Seniors Mobile

Seniors need all the support they can get, which is why Southern Phone offers its very own Seniors Mobile, an easy to use smartphone that also comes with a home base station. Specifically designed for seniors, the Swissvoice C50 smartphone includes such features as extra-loud ringtones, hearing aid compatibility, three photo speed dials, and an SOS button.

It even has an emergency bracelet you can wear on your wrist or neck. There’s a pre-set phone number you can immediately call in case of an emergency. There’s also an add-on feature called the Premium Service, which will allow your family members or carers to monitor the service online and provide remote assistance when required through the online portal.

There are two plans available: X Small at $36.50/month (unlimited talk and text, 1GB data) and Small at $47.50/month (unlimited talk and text, 5GB data). Both plans are offered on a 24-month contract, although you have the option to pay for the device outright. Either plans also get you $20 credit on your first bill. A Premium Service feature has also been added, it’s free for the first month and $7/month thereafter. It allows relatives of the user’s family or carers to check the service online and give remote assistance when needed via the online portal.

Best Southern Phone Mobile Plans for Seniors

Southern Phone’s mobile offerings are ideal for all kinds of need, including those of seniors. All SIM-only plans are now with no lock-in contract. Powered by the Optus 3G/4G network, the true value lies on the Medium $25 plan. It includes unlimited call and text credit with 10GB of data. For seniors who don’t mind a small data allowance, the Small $12.99 plan could be the perfect fit with unlimited calls and texts and 2.5GB data. Currently, the Small plan is offered for only $10 each month.

How Much Data do You Need with Southern Phone?

Even seniors don’t mind great entertainment, which is why some may need more data for streaming on their mobile. In this case, the mid-tier plan on the Optus network, the Large $35 plan, should suffice. It includes unlimited call and text credit plus 30GB of data with no lock-in, plus a $5/month discount for as long as you remain on this plan!

What about Southern Phone NBN?

For seniors who need fixed home broadband for occasional browsing, emails, and even video calls with their loved ones, Southern Phone’s NBN plans are some of the cheapest. They start with the Standard plan at $65/month configured on NBN25. Speed boosts are available at $75/month and $95/month for NBN50 and NBN100, respectively, but that may not be necessary for seniors living alone or only with their spouse. NBN bundles are also available if you want to combine home phone and internet in a single package. For those living in remote regional areas, Southern Phone offers Sky Muster (satellite broadband) plans with monthly plan fees ranging from $55/month to $190/month. Home Wireless Broadband is also available with two options to choose from — 200GB for $50 and 500GB for $70 on a 24-month contract.

Are Southern Phone Mobile Plans Right for You?

Pensioners who want to keep their home phone as it is without the hassles of switching to another line will find Southern Phone’s Next Home Phone genuinely useful. Add the Seniors Mobile system into the mix and there’s no need to worry about your communication needs. Plus, there’s peace of mind that comes with knowing that you can very easily call for help the moment you need it. Southern Phone’s mobile plans are senior-friendly, with lots of plans to choose from at affordable costs – all you need to do is determine how much call and text credit, as well as data allowance you need, and there should be an ideal plan for you.

What people are asking about Southern Phone

  • Who Owns Southern Phone?

Throughout its history, Southern Phone has been a company owned by local councils of many of the communities it operates in. In December 2019, it was purchased by AGL Energy and is now a 100% owned subsidiary of that company.


  • Which Network Does Southern Phone Use?

Aside from using the NBN for its broadband services, Southern Phone uses the Optus 4G Plus network for all its mobile phone voice and data services.


  • How Do I Contact Southern Phone?

If you’ve got access to the internet handy, you can pop onto Southern Phone’s web site (or use their free smartphone app) and live chat with one of their support team, or send a detailed message and get a response back via email. If you’d rather speak to a human, you can call them on 13 14 64 from 8am to 8pm, seven days a week.


  • How Do I Know if Southern Phone Internet is Down?

If you’re having connection issues with your internet, the first thing to do is to power off your modem, wait 30 seconds, turn it back on then wait a minute or two. If you’re still not connected, get in touch with Southern Phone’s tech support people on 13 14 64 (8am to 8pm) and they’ll be able to check your connection from their end, as well as letting you know if there’s a more widespread outage of any kind.


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