It might not be the first thing you think about when you make or receive a mobile call, but there’s a lot of technology that goes to work for you every time you do. Setting up a mobile phone network is no small task – hundreds of towers and cells, computers and equipment to connect it all together, it’s all hugely expensive. And on top of that, a company building a mobile network needs to work out the best places to put their stuff to give customers the best possible coverage.
Australia’s a huge country that’s almost impossible to completely cover with a single mobile network – and fortunately for us, there’s three separate networks at work keeping everyone connected. The two biggest of those are owned by Telstra and Optus, and most third-party mobile providers use one of those.
The Southern Phone Mobile Difference
Southern Phone, though, is a little different. A communications company that grew from a need to bring decent mobile and broadband coverage to regional communities, it’s long had the concept of quality and affordable access to mobile services as a key objective. To achieve that, Southern Phone offers something almost unique in the Australian mobile phone space – a wide range of plans that cater for all kinds of mobile users, from those on an ultra-tight budget to the most demanding data users.
Southern Phone Best SIM Plans
Get connected from wherever you are with Southern Phone’s SIM only plans, powered by Optus. 12-month plans with unlimited calls & text start from only $9/mth.
Picking a Flavour
With completely separate plan structures depending on whether you want to pay month-to-month or go on a 12-month contract, it’s no surprise that pricing and plan inclusions differ wildly between the two options. Regardless of which you choose, you’ll be connecting via Optus’s extensive 4G network, which is constantly being upgraded to expand coverage and increase data speeds. Southern Phone used to also offer plans via the Telstra network, but these have been retired in favour of the Optus plans, which offer far better value.
Optus has spent substantial cash in keeping their network upgraded (they had 4G before Telstra, in fact) and expanding it. And while they do have coverage right across Australia, Optus’s strength is in their extensive coverage in the big population centres – Melbourne, Sydney, Brisbane and elsewhere along the coast.
The best bit? All of Southern Phone’s month to month plans are free from a contract, so you can grab a SIM and road test the plans and network for yourself – then switch to a contract plan if you find that you need to, with no penalty.
Comparing Mobile Plans
So how is the value with these plans? Let’s take a look at the contract and non-contract plans and compare what you get for your monthly money. For the sake of comparison, let’s say you’re aiming to spend about $30 per month for your mobile plan, and want to compare the contract and contract-free offerings around that price point before you decide on which one you want.
On the month-to-month plans, you can get the Medium plan for (not surprisingly) $30 per month. This gives you unlimited calls and texts within Australia, $50 international call credit and 8GB of data for your money. 8GB should be plenty of data for most people, but if you want more, then $40 will get you a hefty 15GB.
On the 12-month contract plans, meanwhile, you can get a huge 35GB of data for $30 per month with unlimited talk and text and $300 of international call credit. That’s a massive upgrade over what you get for the same price on month-to-month – and if you head up to $45, you get a massive 80GB. On the other end of the scale, if you rarely use data you can get a plan with unlimited talk and text and 1GB of data for only $9 a month, which is one of Australia’s cheapest mobile plans.
It’s all about the options with Southern Phone, and that’s something we’re really liking about the way their plans are structured. It’s great to be able to pick a price point and see several different choices you can make to suit your personal needs best.
Last audited 27 August 2020
What About Phones?
If you would rather grab a new phone handset with your plan, Southern Phone can handle that as well – whether it’s the latest Samsung Galaxy S20, or the simple Nokia 3310 which acts as a phone and nothing else. You can buy the phones outright or, if you’d prefer, pay for them as a small extra cost on your plan (which of course means going on a contract).
Pick Your Plan
You can check out the full range of Southern Phone’s mobile plans on our easy to use interactive comparison page, where you can narrow down to exactly what you’re after in terms of price, data and network. Across the board, these plans offer superb value, with a company that’s renowned for its customer service (entirely based in regional Australia) and your choice between the two biggest mobile networks in the country. That means that whether you’re a city dweller or living out in the most remote town you could find, Southern Phone’s got you covered with a plan and a network that will work for you – without breaking the bank.
What people are asking about Southern Phone
Throughout its history, Southern Phone has been a company owned by local councils of many of the communities it operates in. In December 2019, it was purchased by AGL Energy and is now a 100% owned subsidiary of that company.
If you’ve got access to the internet handy, you can pop onto Southern Phone’s web site (or use their free smartphone app) and live chat with one of their support team, or send a detailed message and get a response back via email. If you’d rather speak to a human, you can call them on 13 14 64 from 8am to 8pm, seven days a week.
If you’re having connection issues with your internet, the first thing to do is to power off your modem, wait 30 seconds, turn it back on then wait a minute or two. If you’re still not connected, get in touch with Southern Phone’s tech support people on 13 14 64 (8am to 8pm) and they’ll be able to check your connection from their end, as well as letting you know if there’s a more widespread outage of any kind.