Introducing Sumo Broadband
As fans of martial arts would know, Sumo wrestling is an ancient sport where the goal is to force your opponent outside a marked circle. That’s possibly the thinking that was behind the choice of the name for this fresh new company, which very much wants to keep the circle all to itself by offering a complete suite of essential utilities to customers who decide that bundling is the way to go.
The telco’s ethic is entirely customer-focused — with their aim being to have fun and treat customers superbly while delivering outstanding Sumo customer service. It’s a tough thing to promise in an increasingly crowded market, but the customer testimonials on Sumo’s website suggest that they’re already well on track and winning customer trust and loyalty.
What does Sumo Offer?
Sumo’s set of NBN broadband plans delivers great value internet across Australia’s new national network at a price that’s incredibly hard to say no to – but the real value proposition comes from bundling the other utilities that Sumo offers, which include electricity and gas. Putting all of those onto the one bill saves hassle, time, and of course, money, with hefty discounts for all three on offer.
All of Sumo’s services are available without any sort of lock-in contract, giving customers the ultimate freedom to decide for themselves whether they’re getting great service and great value. Sumo thinks that their combination of solid customer service, technical quality and keen pricing will keep customers around for the long haul.
Do I Need to Bundle utilities to Get Sumo Broadband?
Absolutely not – you’re able to simply ignore the power and gas offers on Sumo’s menu and just go for the great-value NBN plans on offer, which all come with a further $11.11 discount for the first six months for all new customers. If at any point you want to add another utility to your Sumo service, they can get that done for you without hassle, so there’s no need to worry. If you’re moving to a new home, though, Sumo’s all-in-one bundle might be a very good idea, especially with the extra discounts that apply.
Which NBN Speeds are Available?
Sumo’s NBN broadband service is available at three speed tiers to cater for all kinds of internet users. The basic plan is at the NBN’s lowest speed – 12 Mbps – and will be just fine for people whose main use of the internet is simply browsing websites, checking emails, doing the banking and so on. Those keen on streaming video and online gaming – as well as households with multiple people – can choose the 50 Mbps tier which provides a huge speed boost that’ll be ample for almost everything you’ll do online. Those who feel the need for speed can head for the premium 100 Mbps tier, but you’ll need a compatible NBN service type to do so.
Contact Sumo Broadband
To contact Sumo Broadband’s call centre for any product-related inquiry, general queries, or technical support, simply dial in 13 88 60 from your mobile phone. The Sumo call centre is open Monday to Friday 8:30 am to 8:30 pm and on Saturdays from 10:00 am to 4:00 pm.
Sumo Broadband Review: Doing the Heavy NBN Lifting
The NBN has been the great equaliser for a lot of providers, and it’s rare to see a hefty discount on plans with the new national network. But new company Sumo is throwing its weight behind a very appealing deal for contract-free NBN broadband.
Is a Phone Line Included With my NBN Connection?
A home phone isn’t included by default with NBN broadband plans, but for an additional $10 per month you can add the Sumo Home Phone service, which runs across the internet using VOIP. That monthly fee gives you unlimited local and national calls, and well-priced rates for calls to mobiles and internationally.
Is There a Contract?
There are no contracts at all with Sumo – you’re simply billed monthly for your service and may change plans or cancel at any time.
Is the Modem Supplied?
Sumo doesn’t supply a modem by default – usually you’d use one that you already own, though it needs to be compatible with the type of NBN service that you’re connecting to. If you’d rather take the guesswork out of it, Sumo can provide a pre-configured modem for a one-off $129 charge.
Are There Any Perks?
Yes! Sumo customers get access to some very useful perks at some of Australia’s most popular outlets. Such as 5% off JB HiFi gift cards, discounts on tickets at Village Cinemas and many more.