When you go to the Spintel website to find the right plan for you, the whole process is simple. You pick the connection type you want, then easily choose between bundle option, data limit, connection speed (if you’re on NBN
) and contract period. You’ll see the total monthly price displayed in big red text at the bottom of the page as you pick and change options. In real time you can see how much each choice costs or saves you. It’s startlingly simple, and you don’t need to go digging around to find out about hidden charges.
When you move house – as renters do more often than they’d like – one of the biggest hassles can be sorting out your broadband connection. There are often variables and delays that come with getting a service shutdown and a new one connected (especially on ADSL
). Spintel recognises that, and has a dedicated “moving house team” to help customers move from their old address to the new one with minimal fuss. There’s such an obvious need for this service, it’s remarkable that most companies don’t even think about doing it – but Spintel has it well covered.