Best Internet Provider on the Gold Coast


Best Internet Provider in the Gold Coast

Are you searching for an internet NBN connection plan? If you’re on the Gold Coast and want to find the best plan that works for your household, you will need to look at several broadband providers that serve this area and consider the features of their specific plans. 

Whether you want a plan with no lock-in contracts or NBN services offering better options than fixed wireless connections (such as fixed line connections), it’s always crucial to compare internet plans. 

If you require a plan with unparalleled speeds that work for all members of your home, look no further. We have gathered the key facts on all the top internet providers in the Gold Coast. Learn which provider is the undisputed best internet provider in the Gold Coast, Australia, to make your choice.

What is the Best Internet Provider in the Gold Coast?

Aussie Broadband is one of the best internet service providers for high-speed internet connections on the Gold Coast. While it may have varying speeds during peak times, mainly because many people use this provider during 7pm and 11pm, this internet provider offers ultra-fast speed tiers. However, this connection is mostly stable, according to the ACCC’s reports.

ACCC's reports
Source: ACCC

Now, some connection types can affect the speed of your NBN internet with Aussie Broadband. If you’ve got a fibre-to-the-node connection with Aussie Broadband, this may be faster than a hybrid fibre coaxial connection. Despite this, its highest speed tier makes it the fastest internet provider Gold Coast residents can receive.

Aussie Broadband internet connection plans tend to be stable. With its high-speed internet plans, you can stream films and shows in the highest quality, use multiple devices within your home and download large files thanks to the fast download speeds.

Its highest broadband connection works perfectly for using several data-intensive devices simultaneously in your home, and every plan comes with unlimited data.

If you’re worried about your internet connection speed with Aussie Broadband, they provide a speed check service online. This tool is exclusive to Aussie Broadband and won’t work with other internet providers on the national broadband network.

The Best of the Rest: 6 Top Internet Providers in the Gold Coast

There are plenty of other top internet providers for households with less internet speed requirements in the Gold Coast area. Check out the following providers for the best internet services on the Gold Coast.

1. iPrimus

iPrimus Broadband offers two mid-range internet plans: its Premium and Home Superfast options. While the Premium plan is compatible with 4K streaming quality and works for video conferencing and online gameplay, the Home Superfast slightly takes internet speeds up a notch.

Choose the iPrimus Home Superfast plan from iPrimus to stream entertainment services in 8K quality and play online games with multiple players. You can also use this plan to complete gaming downloads at faster off-peak rates.

You’ll notice that congestion and other factors can affect the speed of these connections during peak and non-peak times. For example, the wiring in your home, the position of your modem, the network capacity and electrical interference with your Wi-Fi can all cause your iPrimus internet speed to slow down.

Yet, with an iPrimus internet plan, you can receive perks such as fewer interruptions when streaming entertainment. You will also avoid data caps that slow your internet connection’s speed, reducing buffering and lagging.

This internet provider is available on the Gold Coast. Although it’s one of the biggest cities in Australia, you will still receive good internet service and speed on mid-range plans.

iPrimus logo

Free 6mth upgrade on selected plans!

iPrimus offers fast, unlimited data with free speed upgrade on selected plans. $0 setup fees with free modem, plus the option to add Fetch for streaming apps in one place.

2. TPG Broadband

With TPG, you’ll notice a variety of mid-range NBN plan speed tiers. The three main examples are NBN25, NBN50 and NBN100. Their NBN25 plan is ideal for between one and three users with light entertainment needs. In other words, if you want to stream standard and high-definition entertainment but do not need 4K quality, the NBN25 plan is ideal and better than their cheapest internet plan.

Select the NBN50 to receive all of the advantages of the NBN25 plan, plus the ability to stream entertainment in 4K quality. This plan is ideal if your home has between three and six people and you want to watch your favourite shows on several devices.

When you compare internet plans from TPG, you will see that their NBN100 plan offers every perk the NBN25 and NBN50 plans provide. This mid-range internet plan is best if you have between six and nine people in your home who want to stream to different devices.

All the mid-range plans offer unlimited data, and you can select from various NBN connection technology types to receive reliable internet connections.

3. Belong Broadband

Belong Broadband may not provide as many internet plans as some competitors, but it has a good mid-range option that works for streaming entertainment.

Its Standard Plus plan is perfect if you need to browse the internet, stream HD video, update or stream videos via social media or download large files. Now, this plan works for households with three to six people. It also functions well if all three to six people are online simultaneously.

What’s missing from this plan is the option to stream 4K videos. You will be unable to stream super high-definition videos with this plan. However, this plan offers email capabilities and the option to upload large files.

Consider Belong Broadband’s higher-tier NBN connection if you’re looking for a more comprehensive plan with higher-quality features. 

4. MATE Broadband

MATE Broadband offers several mid-range NBN plans that work well in the Gold Coast. Their first mid-range NBN plan is ideal if your household has between four and six people who want to stream music, stream video in high-definition quality or play online games. MATE Broadband offers a one-month money-back guarantee if you’re not entirely satisfied with your connection.

The second mid-range plan that MATE Broadband offers allows your family of six people to access the internet simultaneously. It works perfectly if you need to download large files or play online games. If you want to stream high-quality, 4K videos, this is also possible with this plan.

You can choose MATE Broadband’s third mid-range internet connection for a slightly faster NBN mid-range plan. This plan is ideal if your home features more than six people and you need fast upload speeds. It’s also the best mid-range plan and the most cost-effective if you want to stream 4K videos or play online games. It offers a higher speed than the second plan for a lower cost than MATE’s highest-speed plan.

5. Telstra

As well as mobile broadband, Telstra offers a couple of mid-range NBN plans. They provide an Essential and Premium plan that each has different features.

The Essential plan is perfect if your home has moderate data requirements. It allows you to stream high-quality videos, which works well on two devices and offers responsive online gaming benefits. You can download and upload files with this plan, but if you’re looking for a plan with more perks, consider Telstra’s second mid-range NBN connection.

The Premium plan from Telstra enables households with greater data demands to use the internet comfortably. It enables you to stream high-definition videos in 4K quality, slightly better than the Essential plan. You can use the Premium plan for online gaming purposes and to download and upload files.

The Ultimate Telstra NBN plan is a step up compared with the Premium plan. You may consider this upper-tier plan for an even faster internet service.

6. Optus

Optus is an NBN provider offering some of the cheapest NBN plans and internet bundles out there. What makes Optus a good option are its mid-range plans, which are excellent for Gold Coast residents. Most satisfied customers receive excellent maximum speed options with the plans they select from Optus.

Its first mid-range NBN plan makes streaming 4K videos easy, even if your home has five people. It offers advantages such as large file download capabilities and is a good solution if you work from home.

Optus’s second mid-range NBN plan offers additional benefits to internet users. Not only can you stream videos in 4K, but you can stream 8K videos, too. It’s the optimum plan for homes with more than five people, and you can use this plan to complete fast downloads and uploads.

How to Improve Your Internet Speed in the Gold Coast

Your NBN speed is a fundamental factor when choosing a broadband plan, but what happens if your internet runs slowly? It’s best to consider the following handy tips to boost your internet speed.

Average download speed graphs
Source: Finder

Close Unused Applications

Bandwidth consumption can be an internet speed issue. The more bandwidth you consume, the slower your internet service will be. Running several applications or opening multiple tabs in your browser can slow your internet connection down. Therefore, if you have unnecessary applications running in the background, select and close them. This method will ensure you free up bandwidth resources, optimising your internet connection.

Upgrade Your Internet Plan

Sometimes, slow internet speeds occur because your speed tier’s maximum speed is insufficient. In such cases, you may request a speed tier upgrade from your internet service provider. It’s always best to consider if there are any cancellation fees before you make the switch. However, as your internet provider will offer multiple plans, this process is simple, especially if they offer no lock-in contracts. 

Get a Modem Upgrade

Modems and routers can deteriorate in terms of their firmware. This deterioration can be the key cause of a slower internet connection. Internet service providers typically update the firmware if you have a gateway setup. However, you may need to check for any updates to get to the root of the problem. If you know your modem or router lacks the newest firmware, it could be time to request a new one with the most recent software. 

Contact your internet service provider and ask them for a modem upgrade to handle this slow internet connection.

Connect the Device to the Router with Ethernet

Since a direct connection to your device with an Ethernet cable can offer a faster connection, it’s worth trying this method to improve your internet speed. Ethernet cables also provide a stable connection, and you will find that the connection is faster than Wi-Fi options.

Your Ethernet cable should come with the modem or router you receive from your internet service provider. Simply plug it into the router and the other end of the cable into your device to receive a faster internet connection.

Block Advertisements with an Ad Blocker

Browser tabs and applications are not the only cause of slow internet connections. Advertisements can also cause your internet speed to slow down. Ads range from videos to GIFS, which consume high amounts of bandwidth. If you know this is a problem, consider installing an ad-blocking tool. This solution reduces the strain on your bandwidth and will not impact the content you require.

Remove Unused Devices from Your Internet Connection 

The more unused devices you connect to your router, the slower your internet connection. It’s important to ensure that all devices connected are necessary. If they’re not, they are wasting your bandwidth. You may consider disconnecting and removing unused devices from your router. This strategy is another way to optimise your bandwidth.

NBN Plans with the Best Speed Tier Options: Key Points to Remember

A substantial selection of internet service providers and NBN tiers are on offer with the top ISPs on the Gold Coast. Most providers provide excellent internet speeds and perks, but the ones we gathered are the best NBN plans for Gold Coast residents.

Most mid-range tiers with a minimum speed of 50Mbps will offer perks such as high-definition entertainment streaming. Remember that if your household has more than six people, many providers can meet these demands with high-speed internet NBN tiers.

Ensure you review all providers before setting up a new connection. Find the best internet plan for you and your household by comparing internet providers on the Gold Coast.

NBN Broadband Plans

Plan
Inclusions
Price
Everyday NBN
  • Satisfaction Guarantee: Return modem within 21 days for a full refund
  • Everyday NBN
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Typical evening speed of 47Mbps
  • Optional modem for $99 w/ free delivery
  • $79.80/mth
$79.80/mth
Min Cost - $79.80 over 1 mth

NBN50 Unlimited - Month to Month
  • $15/mth off for 6 mths. Ends 25/06/24
  • NBN50 Unlimited - Month to Month
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Get $20 off Dodo modem
  • Up to $10/mth off when bundled with energy
  • $65/mth
$65/mth
for the first 6 mths, then $80/mth thereafter
Min Cost - $65 for the 6 mths (incl. $79 modem cost)

Optus Plus Everyday nbn®
  • Ultra WiFi 6 modem incl.
  • Optus Plus Everyday nbn®
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • $0 Startup Fee
  • 50/18Mbps typical busy period speeds (7pm-11pm)
  • $85/mth
$85/mth
Min Cost - $391 incl. $306 modem cost and $85 (1mth of plan fee) if you stay connected for 1mth only. $0 modem if you stay connected for 36 mths.

Standard Plus
  • Free Wi-Fi 6 modem if you stay connected for 12 mths. T&Cs apply
  • Standard Plus
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Typical evening speed of 50Mbps downstream and 17mbps upstream
  • No set up fees
  • $80/mth
$80/mth
Min Cost - Total Minimum Cost is $200 ($80/mth plan fee + $120 modem cost = $200)

Best Internet Provider in the Gold Coast – FAQs

Do you need additional information about the best internet providers in the Gold Coast? We’ve provided answers to essential FAQs just below.

What is the NBN Speed on the Gold Coast?

The NBN speed on the Gold Coast will depend on the plan, provider and time you use the internet. Depending on the provider’s options, you can receive speeds from 12Mbps to 1000Mbps. If you use the internet during peak times, the NBN speed on the Gold Coast might not be as fast as non-peak times.

Is 25 Mbps Fast for NBN?

25Mbps is a good option if your household only requires moderate internet use. If you don’t need to stream 8K quality videos, this NBN plan will work well for you. In other words, 25Mbps is not as fast as some mid-range tiers, but it will work if you have a few devices connected to the internet or need to download files.

Which Factors Should I Evaluate When Choosing an Internet Provider in the Gold Coast?

A few factors you should consider when choosing an ISP on the Gold Coast include bundle offers, internet speed and data, connection reliability and monthly costs. It’s important to compare these factors to find a deal that works for you and caters to your internet requirements. Consider if the provider offers all the perks that match your budget.