The Concierge (2023)

Review Team

4/5

The Concierge, directed by Yoshimi Itazu, presents a refreshing take on the world of customer service through the eyes of a trainee concierge in a department store dedicated to animals. The film's narrative is both whimsical and heartfelt, as Akino navigates the challenges of her role while learning ... Show more >> The Concierge, directed by Yoshimi Itazu, presents a refreshing take on the world of customer service through the eyes of a trainee concierge in a department store dedicated to animals. The film's narrative is both whimsical and heartfelt, as Akino navigates the challenges of her role while learning valuable life lessons. The vibrant animation and clever character design bring the animal customers to life, each with their own quirks and demands. Itazu’s direction strikes a balance between light-hearted humour and emotional depth, making the film appealing to a broad audience. The performances, particularly that of the lead, are engaging, capturing the essence of youthful determination. Overall, The Concierge is a delightful watch that combines charm with a meaningful message about growth and empathy. Show less

Editor Team

3/5

The Concierge is a quirky film that offers a unique premise – a department store for animals! However, while the concept is undeniably cute, the execution sometimes falls flat. Akino, the protagonist, is relatable, but her journey feels predictable at times. The pacing drags in places, and some scen ... Show more >> The Concierge is a quirky film that offers a unique premise – a department store for animals! However, while the concept is undeniably cute, the execution sometimes falls flat. Akino, the protagonist, is relatable, but her journey feels predictable at times. The pacing drags in places, and some scenes could have benefited from a sharper focus. That said, the animation is lovely, and the film’s heart shines through in its exploration of friendship and responsibility. If you're looking for a family-friendly film with a few laughs, The Concierge may fit the bill, but don't expect anything groundbreaking. It’s an enjoyable, if somewhat uneven, experience. Show less