Telstra

Telstra TV



The Telstra TV series of devices are special Telstra-branded and customised versions of Roku set top boxes for streaming video, which are hugely popular in the US but hadn’t been easily available in Australia until now. Aside from sticking their brand prominently on the front, Telstra has customised the box with entertainment apps that cover the range of Australian streaming options from Netflix to Nine. The popular device has been updated and upgraded twice, with the Telstra TV 3 the newest.

What makes Telstra TV unique?

As a device that’s tailored exactly to the broadband network it’s intended to run on, Telstra TV is an incredibly streamlined experience to set up and use if you’re a Telstra Home Broadband customer. There’s no messing around looking for apps to install or settings to configure – the Telstra TV comes with everything you need to get streaming, whether that be Netflix and Stan, renting movies and series from Telstra TV Box Office or catching up on last night’s TV.

What does Telstra TV offer?

The tiny little Telstra TV box hooks up to your TV and your home network, and offers a screen full of “apps”, like the Apple TV. These let you stream from a whole range of places on the one box – paid services like Netflix and Stan, free online services such as YouTube, the local TV networks’ “catch-up” services and sports streaming including AFL and NRL from groundbreaking sports streaming service Kayo Sports. You can read a full review of the Telstra TV 3’s features and see user ratings here.

Start streaming with Telstra TV Box Office

Hundreds of movie titles, along with full seasons of your favourite TV shows. Pay for what you want to watch, no ads and no contracts!

What’s in the Works?

The beauty of a device like this is that new capabilities can be added easily via updates over the internet. If you were hoping that this box would also be able to record shows for you like the Foxtel iQ box or Fetch TV, you’re out of luck – this device is for streaming video only.

Does it make Netflix better?

Yes, it does! The Roku devices are admired for their speed and reliability at streaming Netflix, and Telstra’s versions are no exception. If you spend a lot of time on Netflix you’ll be especially pleased by how fast it is at skipping back and forth through a movie or show. However, there is no way on the box to change settings so you can use a “smart DNS” service like UnblockUS. If you want to watch US Netflix with it, you’ll have to set it up on your modem.

How much does a Telstra TV cost?

Priced at $216, the Telstra TV 3 is seriously good value – its closest competitor is the new 4th-generation Apple TV, and that’s a wallet-punishing $249. However, to buy the Telstra TV you have to be a Telstra Home Broadband customer. If you’re a new or recontracting customer on the larger plans, a Telstra TV box is included with a large amount of credit for Telstra TV Box Office movie rentals.

Telstra Plus loyalty scheme

Looking at how existing customers are treated is a great way to see where a company’s true priorities lie. While plenty pull out all the stops to attract prospective customers, things tend to fall a little silent when an existing customer makes a request. This is not just disloyal, it’s poor business sense. Knowing this, Telstra have created Telstra Plus – which has more in common with a credit card rewards plan than any loyalty plan seen in the telco industry previously.

Anyone with a personal Telstra account – whether it be for phone or broadband – is eligible, with registration easy to do on the company’s website. From there you can start earning Telstra Plus Points on every dollar you spend. There are three loyalty tiers: Member, Silver and Gold. The more you spend, the better the deal – and the higher the tier! Check out our Telstra Plus review for more.

Join Telstra Plus – rewards program

Earn points when you pay your bills on your Telstra subscriptions. Get access to benefits like 3 months free Kayo Sports streaming, 9 months free BINGE streaming TV, NRL and AFL tickets, movie tickets.

Contact Telstra

Don’t miss out on the very best broadband offers from Telstra. To get in touch with the Telstra NBN Broadband customer service team, simply call 13 22 00 for a direct line to their call centre. Inquire about their Unlimited Home Broadband Plan + Streaming plan, in which you can get a free Telstra TV included plus other perks!

Original Telstra TV Roku Box Review: Features and User Ratings

Australians are now able to get their hands on Telstra’s version of the Roku, a popular media streaming box previously only available in the US and UK. The device launched in 2015 in the form of Telstra TV, and was later upgraded to a more advanced model unofficially called the Telstra TV 2. Read on to find out what all the hype is about.

Telstra TV Roku Box review

Is the Telstra TV for me?

If you’re signing up for a new broadband plan, this may sway you firmly towards Telstra. But otherwise, Telstra broadband customers that love their streaming video should definitely pick one of these up. It’s a brilliant little device that’s only going to get better as more services and features are added to it in the coming months. And for the hardware it’s built on, it’s a bit of a bargain.

Frequently Asked Questions about Telstra TV

  • What Is Telstra TV?

Based on the hugely popular Roku boxes that are the biggest-selling streaming devices in the US, Telstra TV is a powerful yet easy to use device that’s designed to be a complete hub for both streaming services and live TV. Plug one into your TV and connect it to your antenna and broadband, and you’re able to seamlessly watch live TV and stream from all the major streaming services, with Telstra TV’s universal search making it easy to find the stuff you want to watch, fast.


  • How Do You Set Up Telstra TV?

Telstra TV is designed to be quick and easy to set up. Just connect the HDMI output to your TV, connect the device to broadband internet either via Wi-Fi or with an Ethernet cable, and optionally plug in your free-to-air antenna as well, since Telstra TV has a built-in digital TV tuner and program guide. The on-screen setup instructions appear the first time you turn your Telstra TV on, and walk you through getting up and running in no time.


  • What Can I Watch on Telstra TV?

With support for every major streaming service including Netflix, Binge, hayu and Stan, all the free-to-air networks’ catch-up apps, specialised free streaming services like YouTube and full support for premium services like Foxtel Now and Kayo Sports, there’s not much that you can’t watch on Telstra TV! Thanks to the free-to-air TV tuner, you’ve also got all the broadcast TV channels to surf through if you’re looking for something new.


  • Can You Record on Telstra TV?

Because it’s mainly a streaming device, Telstra TV doesn’t have the ability to record live TV. However, as you watch any live TV channel, you can pause for up to 30 minutes, with the channel “recording” to internal memory in the background. That means you can hit pause to answer the door and not miss a moment of your show. You can also use an “instant replay” feature to skip back 10 seconds instantly if you missed something.


  • How Much is Telstra TV?

You’ve got two options if you’re looking to get a Telstra TV – either buying it outright, or getting it as part of your Telstra mobile or broadband plan. For outright purchase, Telstra TV costs $216 either online direct from Telstra, or from any Telstra shop. If you’d rather not pay up front, though, you can add the latest Telstra TV to your mobile or broadband plan for $9/month over 24 months, with the final cost also ending up as $216 in total.


  • How do you Watch Free to Air TV on Telstra TV?

Before you set up your Telstra TV, plug the antenna cable from your wall into the socket on the back of the Telstra TV (if you still want the antenna to go to your TV as well, you can buy an inexpensive device called a “splitter” from any hardware store). Then during setup, you’ll be prompted to scan for digital free-to-air channels. Once that’s completed, just head to the Live TV section in the menu to watch TV!


  • How Do I Download New Apps on Telstra TV?

While the most popular streaming apps come pre-installed on Telstra TV, there are others available for you to use if you want – and you’ll find them in the App Store menu. You can browse through the available extra apps and read descriptions of what they do, and if you want to try any of them, simply click the Download button and the app will be automatically set up for you.


  • Is Telstra TV Free to Use?

Yes, using your Telstra TV is completely free aside from the cost of buying it – and as well as free to air TV, many streaming apps also offer free access. However do keep in mind that paid streaming service such as Netflix, Kayo, Binge and Stan require a paid monthly subscription. Some of these – like Kayo and Binge – can be subscribed to via your Telstra account so it’s quick and easy to sign up, and the monthly subscription is automatically added to your Telstra bill.


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