Southern Phone Mobile

Southern Phone Australia Contact Number


Contact Southern Phone today!

Southern Phone can help you with the following:

  • New account enquiries
  • Technical support
  • Plan changes
  • Billing questions
  • Setup info for your home network
  • NBN plan speed boosts

To contact Southern Phone for NBN, Mobile or Broadband inquiries call 13 14 64 for a direct line to their call centre. The call centre is open from Monday to Sunday between 8:00 am and 8:00 pm. Whether on the phone or via live chat on the Southern Phone website, their customer service and technical support staff can get things sorted out for you easily whether it’s for mobile, home or NBN broadband.

Contact BINGE customer service via Live Chat
Contact Southern Phone customer service via Live Chat

All the info about Southern Phone’s plans, bundles and special offers can be found at their website – available 24/7. You can manage your account online, pay bills, check your webmail, and even have your bills sent to you via email. If you’d rather use text chat to contact support, you can do so right from the home page as well; just hit the ‘Chat Now’ button at the upper right of the page or click the ‘Need Help’ button at the bottom right and choose ‘chat online’.

Contact BINGE customer service via Email
Contact Southern Phone customer service via Phone

If you’ve got any questions about Southern Phone’s services, want to get an idea of which plan or connection type is right for you, or need to get in touch with a Southern Phone contact call centre representative to help out with your service or account. Simply call their Australian customer service team Monday to Sunday from 8:00 am to 8:00 pm on 13 14 64 and they’ll put you in touch with people that can help.

Get full support with the BINGE Help Centre
Get full support with the Southern Phone Help Centre

For any issues with your service, to report faults or to find out if there’s a technical issue impacting your service, get in touch with Southern Phone’s tech support team on 13 14 64 during business hours, or use Live Chat available 8:00 am to 8:00 pm Monday to Sunday via the Southern Phone website.

What people are asking about Southern Phone

  • Who Owns Southern Phone?

Throughout its history, Southern Phone has been a company owned by local councils of many of the communities it operates in. In December 2019, it was purchased by AGL Energy and is now a 100% owned subsidiary of that company.


  • Which Network Does Southern Phone Use?

Aside from using the NBN for its broadband services, Southern Phone uses the Optus 4G Plus network for all its mobile phone voice and data services.


  • How Do I Contact Southern Phone?

If you’ve got access to the internet handy, you can pop onto Southern Phone’s web site (or use their free smartphone app) and live chat with one of their support team, or send a detailed message and get a response back via email. If you’d rather speak to a human, you can call them on 13 14 64 from 8am to 8pm, seven days a week.


  • How Do I Know if Southern Phone Internet is Down?

If you’re having connection issues with your internet, the first thing to do is to power off your modem, wait 30 seconds, turn it back on then wait a minute or two. If you’re still not connected, get in touch with Southern Phone’s tech support people on 13 14 64 (8am to 8pm) and they’ll be able to check your connection from their end, as well as letting you know if there’s a more widespread outage of any kind.


Southern Phone Plans

Plan
Inclusions
Price
nbn™ Unlimited Broadband Standard
  • nbn™ Unlimited Broadband Standard
  • No Lock-in Contract
  • Up to 20Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
  • Ideal for households of 2-3
  • 19Mbps typical evening speed
  • $65/mth
$65/mth
Min Cost - $65 over 1 month

nbn™ Sky Muster Plus (X-Small)
  • 25GB Off-peak & peak data
  • nbn™ Sky Muster Plus (X-Small)
  • No Lock-in Contract
  • Up to 40Mbps Standard Plus Evening
  • 50GB Data
  • NBN 50™ Satellite
  • 25Mbps+ typical evening speed
  • $55/mth
$55/mth
Min Cost - $55 over 1 month

NBN Standard Bundle
  • Inc. $20/mth Discount
  • NBN Standard Bundle
  • 24 Month Contract
  • Up to 20Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
  • Internet & home phone
  • Unlimited local, national & mobile calls
  • $75/mth
$75/mth
Min Cost - $1,800 Min. cost over 24 months

nbn™ Unlimited Broadband Turbo
  • nbn™ Unlimited Broadband Turbo
  • No Lock-in Contract
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Ideal for households of 3-4
  • For gaming & video streaming
  • $75/mth
$75/mth
Min Cost - $75 over 1 month

NBN Turbo Bundle
  • Inc. $20/mth Discount
  • NBN Turbo Bundle
  • 24 Month Contract
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Internet & home phone
  • Unlimited local, national & mobile calls
  • $85/mth
$85/mth
Min Cost - $2,040 Min. cost over 24 months

Last audited 09 September 2020

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