Small Business Broadband Wish List?
Yes, every organisation is different. But there are a few use cases that will be common across the board.
A good rate
This is relevant no matter the size of your business. Overspending is the enemy in many organisations, and if yours is the kind that likes to keep costs down, then you’ll want a broadband connection that gives you exactly what you need without charging a premium rate. Even if you want a connection bundle with all the perks, it still pays to know you’re getting it for a good rate.
A reliable connection
We’ve said it before — a stable connection that delivers consistently good speeds is a must. It doesn’t matter what your business is using the internet for — if your broadband doesn’t work when you need it, then you’re essentially wasting money. As with all technology, there are a lot of factors involved. Some you can’t control — like the number of people online in your area. But others you can. For broadband, this means using a modern modem on an NBN connection, preferably on the NBN 50 tier. Or at the very least, an ADSL2+ connection that’s close to an exchange. Anything less and you will experience a laggy connection that hinders your business.
A generous amount of data
This element depends largely on how your business operates. If you’re running a cafe out of a minivan, then chances are you just need enough data to check emails and place orders online. But if you’re involved in, say, video production, you’re going to need the kind of broadband that can handle sending and receiving massive files on a regular basis. Clearly, the data allowance you need will vary. The important thing to note here is to always lean toward “generous” as in “more than you need”. Because you want to avoid the experience of needing to get online for an important activity only to find your data cap has been exceeded.