Tellnet Review – Simple Broadband


Tellnet has ceased operations. For any enquiries or concerns, please contact their customer service directly.

When we said they keep it simple, we meant it! Tellnet’s three NBN plans are as straightforward as they come. All offer unlimited data, on either a 12-month contract or month-to-month. The only difference in price for month-to-month (i.e. no contract) plans is a $99 setup fee, which is waived for a 12-month contract. As far as set-up fees and waivers go with Australian ISPs, that’s pretty standard stuff.

Your choices are from 12/1, 25/5 or 100/40 speed tiers, at $59, $79 and $99/month respectively. The best value is easily the fastest plan – the $79 plan would need to be on the 50/20 tier to stack up value-wise – so if your NBN needs go beyond basic web browsing, try to budget for that.[/fullwidth]

ADSL plans

Like many ISPs, what your ADSL connection is going to cost depends largely on where you live. If you’re outside the capital city areas, your base cost automatically goes up. Tellnet has recently changed the way they sell ADSL plans, so while your line rental is included with your ADSL plan, a home phone service isn’t – you have to pay extra if you need it (and to be fair, most these days don’t!).

They’ve probably done this for simplicity – so there’s only one ADSL plan for metro areas at $69.90/month, and one for regional areas at $99/month. Again, there’s no connection fee on a 12-month contract, or a one-off $99 fee on month-to-month.

Tellnet no longer displays their ADSL plans on the main pages of their web site – but they’re still available for now. To find them, just search for your home address in the box provided on the site and, if you can’t get NBN yet, you’ll find the ADSL plans. 

Broadband Plans

good mates
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line

Basic Speed Unlimited NBN
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
$48/mth

NBN UNLIMITED Plan - BASIC SPEED
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
$49.90/mth

Unlimited - Casual Plan
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
$89/mth

The phone

If you need a home phone line, with an NBN or ADSL connection, Tellnet offers four tiers – amusingly, all four are named “Simple”. Each tier adds another unlimited product to the mix. Base level is $29/month for just the connection – you pay for all calls. The subsequent tiers at $49, $69 and $89/month respectively give you unlimited local, then national, then mobile calls. If you’re thinking the higher tiers apply to you, you could honestly get far better value for your voice calls from an unlimited-call mobile plan – we suspect Tellnet knows that, which is why they’ve uncoupled it from their broadband offerings and appear to be phasing their phone offering out completely.

Simple and easy

The service offered by Tellnet really does “keep it simple” – there are no complicated plans, no extras to debate over, no sneaky hidden charges. If you’re on their website looking for how much an NBN or ADSL connection is going to cost, you get the information fast (and in really big font!) and can make up your mind from there. The “keep it simple” policy stretches to network optimisation too. Advanced users can configure it at home, but Tellnet doing it at a network level will be useful for “plug and play” users who don’t want to deal with Netflix buffering because someone’s downloading a season of Game of Thrones!

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