Review was updated on 2nd October 2019
OVO Mobile has only been around since 2016, but the company has successfully created a niche for itself in the competitive telco industry. OVO identifies as a content streaming business, as well as a mobile services provider. As a mobile service provider, their plans are carefully thought out to cater to a wide array of consumers in the market today – Mini, MiniPlus, Small, Medium Large and Extra Large.
Ovo Mobile Review
OVO has worked hard at becoming a SIM-only plan provider that is also family friendly, with options to suit kids and free cyber security software. Their sports and music extra offerings make them a telco to watch out for, despite the fact that they are new and small compared to Vodafone, Optus and Telstra.
OVO may be a newcomer in the fast-paced, cutthroat world that is the telco but they’re coming in strong with their affordable, no-contract mobile plans running on the powerful Optus 4G Plus network. If that’s not enough, their own data-free streaming app, OVOPlay, makes them the very company you want to entrust your mobile needs with.
OVO Mobile Highlights
What makes OVO Mobile Unique?
From high levels of customer satisfaction to affordable rates, there’s plenty which sets OVO apart. Constantly updating their plans to meet modern mobile usage, they never exclude anyone from new deals and offers, meaning you’ll never miss out on the ‘OVO mobile advantage’. Being a smaller provider, they’re always looking to innovate and think outside the box, with their unique sporting content and the Fans First Club being perhaps the best examples.
Where OVO become truly unique is in their streaming app: OVOPlay. OVO Mobile were up against it when they entered the streaming market, particularly with regard to sport. However they’ve carved out an excellent streaming service which includes loads of niche and overlooked sports that rarely saw the light of day. It’s happened slowly, but OVO have brought many of these sports into the mainstream – attracting quite the fanbase in the process.
What are OVO Mobile’s Best Features?
OVO only offers prepaid plans meaning you’re never locked into a contract. Ever. Plus you can change your plan at no extra cost at any time. It’s the little things like the flexibility and choice in choosing the best mobile plan that makes OVO unique.
Does OVO Mobile offer SIM-only Plans?
OVO offers six mobile, pre-paid, SIM-only plans. Onboarding is easy. There are no lock-in contracts and you have the freedom to cancel or change your plan whenever you want. All plans come with unlimited standard SMS, however, talk time minutes vary from plan to plan.
If you need to make international calls, their international inclusions offer monthly talk minutes to selected countries. There’s 32 countries on the list and those included are among the most popular for Aussies abroad, so there’s a pretty strong chance it’ll be on there. If you’re after a plan that focuses on entertainment and is family friendly, then OVO Mobile has many options for you to choose from.
Last audited 11 May 2020
What about Unlimited Calls and Texts?
OVO offers unlimited calling and texting to standard Australian numbers on all plans except for the mini-plan which limits calling to 500 minutes worth of calls. International texts would cost extra. OVO charges 25c per international SMS and 75c per international MMS.
While the cost of a plan depends on the amount of data that comes with it, it is worth noting that any streaming done on OVOPlay is free, that is it does not use your data allowance.
OVO offers free access to a streaming app and website that allows uninhibited access to sports codes such as 400 Thunder Drag Racing, Water Polo Australia and the Australian Esports League, at no extra cost. They have their very own app called OVOPlay, which features 16 unique sports and entertainment channels that enables customers to watch sporting events like the HSBC BWF World Tour, Formula Drift and the Chinese Super League.
Customers can stream anything on the app when they are logged in without using their own data. This means that their monthly allowance remains untouched and they can use it in any way they like, because streaming via OVOPlay is on the house. For a nation that loves sports, there is more than just one obvious reason OVO is popular with Australians.
Which Network is OVO Mobile on?
Entering the game as a streaming provider, you’d want to be sure that your service is guaranteed to have a great connection and not to drop out. Knowing this, OVO Mobile went with Optus 4G. Optus’ 4G network covers nearly all of Australia – reaching 96.5% of the population. Customers can enjoy high quality streaming on 4G, but at the same time, Optus’ 3G Plus network is more than capable of handling regular browsing. All of OVO Mobile’s plans operate on Optus’ network.
The Fans First Club
OVO offers its customers the choice to join the Fans First Club where you can earn fan points by referring a mate to OVO. When you sign up you’ll earn 50 free fan points (points can be redeemed for $5 credit). All you need to start earning points is your referral link and code, which you can find on your OVO Dashboard. As soon as any one of your friends signs up and activates their OVO Sim card, you’ll see reward points added to your account. Plus your friend will also earn 50 points for signing up too.
Every 10 Fan points are valued at $1, so every 50 points you earn is worth $5. However, there are some limitations on using the points. OVO only allows you to redeem up to 200 points every 30 days. So keep an eye on your points and how to spend them.
How to Contact OVO Mobile
If you need to reach out to the OVO Mobile customer support team, you can contact them on 1300 002 686, from 8 am to 8 pm, 7 days a week.
Alternatively, you can find members of the OVO team on both Facebook and Twitter, or if you’d prefer you can text chat live with an OVO support person using their free app or directly via the OVO web site.
OVO Customer support can help you out with:
- Joining OVO
- Getting started
- Account management
- Latest offers and plans
The Pros and Cons
Summary: Those in the know go with OVO
With so many options to choose from, OVO has something for every type of user. What’s more, is you can also monitor your child’s usage of their mobile plan using OVO’s free cybersecurity software. If you are looking for a plan that is easy on your pocket and heavy on value, have a look at what OVO has to offer.