OVO Mobile Review: Compare Costs and Coverage


Summary

Our Verdict

OVO Mobile


They're not the cheapest prepaid provider around, but OVO adds something truly new with OvoPlay.

 
Overall 87%
Plans
Extras
Value

OVO Mobile is one of the newer mobile providers on the block. Launching back in March 2016, the company promised to offer something different from the rest. In the words of its CEO, OVO mobile sees itself as “a hybrid of a content streaming business and a mobile service provider”.

This is a big point of difference. While Optus bundles EPL football streaming, OVO is aiming for something arguably even more ambitious.

What Makes OVO Mobile Different?

Partnering with sports codes such as Brumbies Rugby, V8 Supercars and Gymnastics Australia, OVO offers free access to a streaming app and website that brings you those and many other sports at no extra charge as part of the service. OVO customers can watch sporting events like 400 Thunder, Formula Drift and even the Chinese Super League with the telco’s own app, OVOPlay – which now features 13 different sport channels.

Anything that customers stream on OVOPlay or through the OVO Zone on the company’s partner websites is data free. It’s essentially unmetered entertainment – your viewing never touches your monthly data allowance.

This matters for sports lovers, who can stream live commentary, video highlights and more without worrying about blowing their data costs sky high. The company is adding new partners over time, so the content available looks set to grow.

Currently, OVO offers six mobile packages – Mini, Miniplus, Small, Medium, Large, and Extra Large.

Mobile Plans

Kids Plan + 1GB Data
  • mins Calls
  • 1GB Data
  • Sim Only Plan
$9.90/mth

BYO Plan $49
  • Unlimited Calls & Text
  • 30GB Data
  • Sim Only Plan
$49/mth

Green 12 Sim Only Month to Month
  • Unlimited Calls & Text
  • 500MB Data
  • Sim Only Plan

Moose 9
  • 200 mins Calls
  • 1GB Data
  • Sim Only Plan
$9/mth

OVO’s Mobile Plans

OVO’s voice calls are straightforward. The Miniplus, Small, Medium, Large, and Extra Large plans come with unlimited national calls to landlines and mobiles, with no hidden extras like voicemail charges. However, OVO does limit its smallest plan – the Mini plan offers $500 worth of calls with unlimited texts. This amount is valid for 30 days and does not roll over if unused.

For calling internationally, things work a bit differently. You get minutes on the top three plans – from 50 to 500. For the rest, you need to buy “OVO Extras” credit in amounts of $5, $10 or $20, from which any calls to overseas numbers or premium (1900) numbers are drawn. That certainly helps you keep the more expensive side of mobile spending in check, unconventional though it may be. Calls to premium numbers are otherwise blocked by default.

If you’re roaming overseas, you can purchase OVO Roaming packs starting at $20.

OVO’s Text Messaging and Data

OVO delivers unlimited texts and MMS messages as standard on every mobile plan. To use international texting or premium SMS, you’ll pay extra. OVO charges 25c per standard international SMS, and 75c per standard international MMS.

Pricing on the phone plans depends, of course, on the data allowance. The Mini plan comes with 1GB of data for $9.95/30 days. The Miniplus plan includes 2GB and costs $14.95/30 days. The higher-tier plans – $19.95, $29.95, $34.95, and $49.95, respectively – give you 2GB, 6GB, 15GB, or 20GB of data, a much more workable amount. 

It’s worth noting that all streaming done via the OVOPlay app is free, no matter how long you watch for. So yes, you can sit in the park watching Supercars to your heart’s content and not even put a scratch in your data limit!

Does OVO Offer Data-Only Plans?

Data-only plans are available for tablet users. They range from 5GB/30 days for $19.95 to offering 50GB/30 days for $49.95. You can also go for their 365-day data plan. This interesting option costs $99.95 and gives you 15GB to use over an entire year. Hungry for more data? That shouldn’t be a problem. OVO’s mobile broadband offerings should more than suffice. Data allowances vary from 50GB up to a whopping 250GB, costing between $49.95 and $99.95/month.

OVO’s Plans Are Contract Free

All of OVO’s plans are totally contract free. With the exception of the 365 day data plan, they all give you 30 days’ worth of access per payment and can be cancelled or changed at any time. The required OVO SIM will be shipped out to you free of charge as well. And as long as you’re not interested in calling or texting overseas, that’s it for the expenses – you’ll know exactly how much you’re going to be spending each month.

Does OVO Mobile Have Any Special Offers?

OVO Mobile’s current offers include generous data limit increases across most of the mobile plans, taking the Small plan to 4GB, the Medium plan to 10GB, Large to 25GB and Extra Large to a huge 40GB. Those bonuses apply until the end of January 2019.

OVO Mobile Customer Service and Support

If you need to reach out to the OVO Mobile customer support team, you can contact them on 1300 002 686, from 8am to 8pm, 7 days a week.

Alternatively, you can find members of the OVO team on both Facebook and Twitter, or if you’d prefer you can text chat live with an OVO support person using their free app or directly via the OVO web site.

OVO Mobile helpdesk

OVO Mobile will be happy to help you with:

  • Looking to join OVO
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans
  • All other OVO Services

Ovo Makes It Easy

One of the more adventurous and forward-thinking mobile providers around, OVO has gone from strength to strength and won a lot of people over with their easy to understand, great-value plans and a unique streaming service bundled in at no extra cost. If you’re after a no-contract SIM for your phone and love the idea of free streaming sports wherever you are, OVO Mobile may very well be what you’re looking for.

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