Optus Business Mobile Review: Compare Costs, Coverage Options and Latest Offers


Summary

Our Verdict

Optus Business Mobile


The power of the Optus network combined with priority support can be an ideal combo for small businesses.

 
Overall 90%
Plans
Extras
Value

If you’re one of the many people who are in charge of a business, big or small – and since the arrival of the GST, millions of people are via their need to have an ABN – then you can get yourself some pretty nice deals – along with some nice bonuses – by choosing a business plan, either with a new phone or as a SIM to use with your current handset. With their many years of providing mobile phone services to Australians, Optus has a wealth of experience in giving business customers what they want – so let’s take a look at how they do in the areas that really count.

Optus Business’ Mobile Plans

Optus keeps it nice and simple up front when it comes to voice calls; you’ve got business to do, and you’re probably going to be making a lot of calls, so naturally across all plans you get unlimited national calls, including free voicemail deposit and retrieval. It doesn’t get much easier than that, and with Optus rolling out their 4G voice service to the network, call setup will be faster and the quality much better if you’re using a handset that supports it (look for “VoLTE” – Voice over LTE – in a phone’s specs). When it comes to international calls, the plan you’re on dictates how much access is included. The higher-tier SIM-only plans already provide unlimited calls and texts to 35 international destinations — that is if you go for the 24-month plan. The same goes if you’re on a phone contract and you’ve chosen any of the top three plans.

Text Messaging on Optus Business

Not surprisingly, text messaging is unlimited across all plans as well – and yes, that includes MMS messages. And you’re not just limited to Australian numbers for SMS either – on the top-end plans, SMS and MMS is unlimited to 35 international countries as well. That’s a very handy thing to have even if you’re not spending a huge amount of time talking to people overseas, although we’re talking about 12-month plans here. It is important to note that unlimited international calling and texting aren’t included in the month-to-month plans.

Optus Business’ Data Allowances

For the SIM-only month-to-month plans, again the lowest-tier plan comes up a bit short, offering only 3GB of data on Optus’s fast 4G Plus network. But step up to the two higher plans (at $55/month and $65/month, respectively) and you can have 15GB or 25GB of data to chew through every month – a much more user-friendly amount. The top-end plan, meanwhile, gives 40GB data for $75/month. 12-month plans pack more value, as expected, with bigger data and lower monthly plan fees. On the phone contract plans things get really hefty, though again we will ignore the bottom-tier plan with its 4GB limit.

Going up from there, you start at 20GB and, if you’re on the top-tier $125/month plan, you can have 200GB of data to enjoy each month (which, on a mobile, is effectively never having to worry about having enough data again). Data-only options are available for tablets, and Optus will let you “data pool” your business plans together now as well – so if you have 20GB on your phone plan, and buy an 10GB data plan SIM for your iPad, you now have an effective data limit of 30GB, which you can use on either device.

The Costs and Contracts

The one bit of info you need to know up front about Optus Business is straightforward: to sign up for any of these plans or contracts, you need to be able to provide a registered ABN, ARBN or ACN. If you’ve got that covered, then essentially, you’re going to need to decide between getting yourself a shiny new phone on a two-year contract, or just signing up for a SIM and using it in the device you already have. SIM-only plans can have no contract at all, so you can cancel any time you like. If you choose to get a new phone, Optus will sign you up for two years but let you trade up to a new phone every 12 months, just by bringing the old one back in good working order and paying a $99 fee. That dream of getting the new iPhone every year can now be made a reality! Beware, though – some phones are only available on a lease basis, and if you damage them in any way during your lease period, the repair costs are on you (and they can be up to $499!).

Mobile Plans

Mobile - Mini
  • $500 Calls
  • 1GB Data
  • Sim Only Plan
$0.50/mth

Yomojo Kids Plan + 1GB Data
  • mins Calls
  • 1GB Data
  • Sim Only Plan
$4.95/mth

Telstra BYO Plan $49
  • Unlimited Calls & Text
  • 30GB Data
  • Sim Only Plan
$49/mth

Green 12 Sim Only Month to Month
  • Unlimited Calls & Text
  • 500MB Data
  • Sim Only Plan

Moose 9
  • 200 mins Calls
  • 1GB Data
  • Sim Only Plan
$0.01/mth

Does Optus Business Mobile Have Any Special Offers?

Optus has some nice perks for business users that rotate every few months, with offers such as discounted monthly fees with bigger data. Their offer as of late 2018 was a generous 15% discount off the $125 plan for 24 months, bringing its monthly cost to $106.25 and the savings over the contract period to $450. There’s also double data across all 24-month phone plans until January 2019. Be sure to check out what’s on offer before you sign up, as offers are always on the table. It’s also worth mentioning that the phone contract plans, as well as the 12-month SIM-only plans also come with free access to Optus’s English Premier League coverage courtesy of Optus Sport.

Optus Mobile Business Service and Support

Getting in touch with the Optus Business support team is easy, with support available from 8am-8pm weekdays and 9am-5pm weekends on 133 343. Alternatively, you can get in touch 24 hours a day using the 24/7 Online Chat feature available on the Optus web site and in their My Optus apps for iOS and Android.

Optus Mobile helpdesk

Optus Business Mobile will be happy to help you with:

  • Looking to join Optus Business Mobile
  • Getting started
  • Managing your account
  • Troubleshooting
  • Latest Offers or Plans
  • All other Optus Business Mobile Services

Optus Offers Big Plans for Your Big Business Ideas

While the advantages of signing up with the business arm of a huge company like Optus can be very real for small, medium and large companies, even sole traders and startup business owners can benefit from the generous plans, priority support and flexible upgrade paths that Optus Business Mobile offers. If you’re running a business of any kind, it’s well worth your while to compare what Optus may be able to offer you.

Compare Mobile | Plans, Deals + Carriers

Yomojo Save 15% compare all now Southern Phone $40 for 30GB data

Recommended

Related Offers

DOUBLE DATA - 40GB data allowance (normally 20GB)
on the Mobile - Extra Large plan with Unlimited Calls & Text
$49.95/mth
Pre-paid
DATAFEST - 4GB Bonus! 10GB total data (normally 6GB)
on the Mobile - Medium plan with Unlimited Calls & Text
$29.95/mth
Pre-paid
50c for the first month! Order online & use code "CHRISTMAS". Activate before 31.12.2018. Offer ends 16.12.2018 midnight.
on the Mobile - Mini plan with $500 Calls
$0.50/mth
Pre-paid
NEW KIDS PLAN - UNLIMITED CALLS!
on the Mobile - MiniPlus plan with Unlimited Calls & Text
$14.95/mth
Pre-paid
DATAFEST - 10GB Bonus! 25GB total data (normally 15GB)
on the Mobile - Large plan with Unlimited Calls & Text
$34.95/mth
Pre-paid
DOUBLE DATA - 4 GB data allowance (normally 2GB)
on the Mobile - Small plan with Unlimited Calls & Text
$19.95/mth
Pre-paid
23GB Bonus on first 5 recharges
on the Boost $70 UNLTD+ Prepaid Plan plan with Unlimited Calls & Text
$70/28 days
Pre-paid
Now $15! Offer ends 07/01/2019
on the Boost $40 UNLTD+ Prepaid Plan plan with Unlimited Calls & Text
$40/28 days
Pre-paid