TPG is known as a reliable force in the Australian telco industry. On top of offering fast, dependable, and cost effective communications services, they make sure to cater to their customers’ needs through a highly accessible customer support system as well.
Part of their extensive range of communications services is offering network services for personal and business broadband solutions, which includes NBN connection. TPG’s main goal is to prioritise delivering the very best services to residential homes and offices alike.
Customer Satisfaction is Their Top Priority
Without a doubt, TPG makes it a point to follow through on their promise of providing top-notch and reliable network solutions to a wide range of customers. They’ve been so true to their word that if you do a simple search for the best broadband in Australia, you’ll easily find TPG among the top spots.
TPG also owns iiNet, which provides broadband communications services with a primary focus on premium customer service. In fact, iiNET has long been known for their award-winning customer care services, as well as their broad range of products that have done fairly well, even with growing competition in the industry.
One-Stop Shop Customer Help Center
When you head to their site, you can already see “Support” as the second main category right after “Products.” By clicking on that, you’re then directed to a page with just about anything and everything support-related you’ll ever need.
Whether it’s an NBN-related problem or an issue with updating your payment details, you can readily find all the answers and how-to’s in that one-stop support hub. Best of all, you might not even need to waste your time calling them up because whatever problem or issue you may have, you can already find the answer on their website.
For customer service-related concerns, simply dial in 13 14 23 from 8 am to 9 pm AEST on Mondays to Fridays and 9 am to 6 pm AEST during weekends and public holidays.
If you need technical assistance, you can also reach them at 13 14 23 from 8 am to 12 mn AEST for your Internet and home phone needs and 8 am to 10 pm AEST for mobile assistance. During weekends and public holidays, you can get in touch with their technical support team from 9 am to 9 pm AEST.
Social Media and Online
You can also get a hold of TPG Australia via social media such as Facebook, Twitter, and LinkedIn. The best thing to do is to follow them on these platforms to stay updated on the latest offers and promotions — plus reach them and get a speedy response from their team.
For any customer support needs or inquiries, you can send them an email at firstname.lastname@example.org. If you need specific technical support, then you can send them a message at email@example.com, and for any service or support-related complaints, it’s firstname.lastname@example.org.
Reliable Services, Even More Reliable Customer Support from TPG
TPG understands the importance of having a dependable customer support inasmuch as it is important to deliver topnotch and high quality communications services to all of their subscribers. If you sign up with TPG, you’re guaranteed to get one of the very best broadband services in the country plus a customer support system you can definitely count on.