Already well known for their unique and market-leading IPTV service – delivering over 100 live TV channels from 15 countries around the world – Flip TV has won acclaim from customers and industry alike. Flip TV got immediate attention after expanding their scope last year to offer NBN broadband services, winning Money Magazine’s award for Best Value Broadband Plan in the 2018 ‘Best of the Best’ Awards.
Gold Standard Customer Service
Connecting communities has long been a goal for Flip TV. Their customer base, including people from over a dozen different countries and cultures, are able to access live TV from their homeland via Flip TV’s IPTV and broadband services. And it’s not just a one-way street – Flip TV is also extremely active in cultural events, festivals and community organisations, and sponsors the NSW Premier League’s Rockdale City Suns football team.
Their constant contact with the community translates directly to superb customer service. As a company that understands the needs of their customer base through direct involvement in the community, Flip TV is uniquely positioned to answer questions and solve any problems with friendly and fast service, no matter which customer contact option you choose.
You can reach the Flip TV call centre by phone any time between 9am and 7pm AEST Monday to Friday, or between 10am and 2pm Saturdays. Whether it’s a question about IPTV or NBN plans or a technical issue that needs fixing, just call 1 300 354 788 and Flip TV’s friendly customer care team will get everything sorted out for you.
Social Media and Online
You’ll find Flip TV active in the social media circles that matter – including Facebook (where special offers are often posted), Twitter, and even Instagram. You can contact the Flip TV team via any of these platforms for a speedy response. If your question’s a little more complicated, you can fill in the simple form on the customer contact page and someone from Flip TV will call you right back.
If you want to email Flip TV with any sort of question with plenty of room to go into the details, you can get in touch with them directly at firstname.lastname@example.org. Or if you’d prefer, you can send them a fax at 02 9314 1717.
Flip TV’s Customer Service Team Is Ready to Help
No matter how you get in touch – and whether it’s for a question about the services they offer or an issue with one you’re already subscribed to – you’ll get brilliantly looked after by the award winning Flip TV team. As a company that understands what it means to be part of a large and vibrant community, they’re ready to help out with anything you need.
Looking to find the best TV viewing options? Compare broadband plans here.