Get In Touch with DocPlay's Reliable Customer Support Team


DocPlay has been gradually making a name for themselves as a leader in the world of documentary streaming. Where other streaming services offer documentaries as a subset of a wide range of genres, DocPlay focuses exclusively on non-fiction, allowing them to offer an unrivalled catalogue of documentaries of all kinds.

Quality Customer Support

DocPlay makes it easy for you to get what you need, with a straightforward subscription system and an easy-to-navigate website making it unlikely that you’ll ever need direct help from them. The array of DocPlay customer services has ensured, however, that if a situation does arise in which you need their assistance, you won’t be left on your own.

There are a number of ways to get into contact, and all of them are easily accessible. Simply head to the DocPlay website and click on the ‘Help’ button – which you’ll find at the bottom of the page – and all the help options available will be laid right out in front of you. Simple and straightforward – like everything with DocPlay.

Get DocPlay free for 30 days!

Stream the world’s best documentaries from Australia and around the globe!

Resolve your query with DocPlay FAQs

There’s every chance that you’ll be able to sort out your issue without even needing to get into direct contact with DocPlay. Their help page offers up a series of Frequently Asked Questions, so take a look through them and you might just find the solution to your problem staring you right in the face.

Send an email

If you still have a question or problem that needs addressing, you can get into direct contact with DocPlay via email. Simply send them a message at support@docplay.com, and you’ll be personally responded to by the DocPlay team. This is ideal if your query is a little bit more complicated or in-depth, as you’ll be speaking directly to someone in the know.

Submit feedback

Alternatively, if you’re just looking to provide feedback to DocPlay about how they could better their service, something they could do differently, or simply to let them know how much you’re enjoying the platform, the opportunity to submit a feedback form is also available. All you need to do is find the feedback button in the bottom right corner of each page and let them know what you think.

DocPlay’s Customer Service Team is willing and able to help

Whatever you need, be it the resolution to a complicated query or simply the submission of a little feedback, DocPlay has it for you. Simple questions can be solved immediately via the FAQs section on the DocPlay website, or you can directly contact their customer service team by sending an email or submitting feedback. Easy.

All your streaming services in one place

Compare now
Limited Offer | Kayo from Telstra Save $10/mth on Kayo for 12 months

Recommended

Related Offers

$0/mth for the 1st mth. Ends 01/12
on the Foxtel Plus Bundle Plan with 7 genres of content and a set-top box included.
For the 1st mth $0/mth
12mth contract
$12/mth for the 1st mth. Ends 18/11
on the Foxtel Plus & Netflix Bundle Plan with 9 genres of content and a set-top box included.
For the 1st mth $12/mth
12mth contract
$61/mth until 19th Nov
on the Foxtel Plus & Netflix Bundle Plan with 9 genres of content and a set-top box included.
$61/mth
No lock-in contract
New customers: 14 day free trial
on the Basic Plan with 9 genres of content
$10/mth
No lock-in contract
New customers: 14 day free trial
on the Standard Plan with 9 genres of content
$14/mth
No lock-in contract
New customers: 14 day free trial
on the Premium Plan with 9 genres of content
$18/mth
No lock-in contract
Telstra Postpaid: 3 mths free
on the Standard - BINGE from Telstra Plan with 5 genres of content
$0/mth
No lock-in contract
$0/mth for the 1st mth. Ends 01/12
on the Premium Bundle Plan with 10 genres of content and a set-top box included.
For the 1st mth $0/mth
12mth contract