NBN Australia Contact Phone Number

Contact the NBN by calling customer service at 1800 OURNBN (1800 687 626)

If you want to speak directly to an NBN phone contact represenative, call 1800 687 626.

Click to call 1800 687 626 on your mobile phone

Contact your NBN provider

Alternatively, if you have an enquiry about network outages, NBN rollout coverage, speed information, personal details, you can simply call your NBN provider and they’ll be able to help you with what you need.

Visit the NBN website

Get details from the NBN website.

Send a message to the NBN

If you wish to contact the NBN directly online, simply head to the NBN website and fill in the form along with your details.

The NBN will be happy to help you with:

NBN Broadband Plans

Essential Plan
  • Up to 20Mbps Standard Evening
  • 100GB Data
  • NBN 25™ Fixed Line
Min Cost - $286 (inc. $216 modem)

  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
Min Cost - $49.90 for 6 months, then $59.90 ongoing

nbn™ Broadband Basic (Small)
  • Up to 9Mbps Basic Evening
  • 100GB Data
  • NBN 12™ Fixed Line
Min Cost - $50 over 1 mth

NBN Standard Plus Month to Month
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
Min Cost - $130

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