Top 5 Broadband Plans for Small Businesses


For modern businesses, an internet connection is critical. While it is possible to run a paper-only business, the simple fact is that everything happens online — from invoicing clients and paying bills through to organising promotions. So while it’s not essential for small businesses to have reliable broadband, it sure is trending that way!

The good news it that there are some great plans out there that make the whole thing easy! The first step for any small business looking for a better broadband deal is to know what your organisation needs from its internet plan. There’s no point in locking your business into an expensive high-end plan if it doesn’t deliver measurable value in return. And it’s the same in reverse — choosing a slow connection with a tiny amount of data may save you a few dollars, but if it inhibits your tactical and strategic operations, is it worth it?

So it’s clear that you need to know what you will be using your broadband connection to achieve and, how much you can budget for, and then work out what fits those needs.

Small Business Broadband Wish List?

Yes, every organisation is different. But there are a few use cases that will be common across the board.

A good rate

This is relevant no matter the size of your business. Overspending is the enemy in many organisations, and if yours is the kind that likes to keep costs down, then you’ll want a broadband connection that gives you exactly what you need without charging a premium rate. Even if you want a connection bundle with all the perks, it still pays to know you’re getting it for a good rate.

A reliable connection

We’ve said it before — a stable connection that delivers consistently good speeds is a must. It doesn’t matter what your business is using the internet for — if your broadband doesn’t work when you need it, then you’re essentially wasting money. As with all technology, there are a lot of factors involved. Some you can’t control — like the number of people online in your area. But others you can. For broadband, this means using a modern modem on an NBN connection, preferably on the NBN 50 tier. Or at the very least, an ADSL2+ connection that’s close to an exchange. Anything less and you will experience a laggy connection that hinders your business.

A generous amount of data

This element depends largely on how your business operates. If you’re running a cafe out of a minivan, then chances are you just need enough data to check emails and place orders online. But if you’re involved in, say, video production, you’re going to need the kind of broadband that can handle sending and receiving massive files on a regular basis. Clearly, the data allowance you need will vary. The important thing to note here is to always lean toward “generous” as in “more than you need”. Because you want to avoid the experience of needing to get online for an important activity only to find your data cap has been exceeded.

Top Five Broadband Deals for Small Businesses

When it comes to measuring the value of a broadband plan for a small business, finding a good rate is at the top of the list — but it’s not the only measure we’re going to use. Reliability and data caps are just as important. So we’re focusing on NBN and ADSL plans and bundles. We’re not going to look at 4G or wireless-only options, because they are expensive, usually come with low data amounts, and the technology doesn’t always provide the reliability that you need. However, we are going to include a bundle or two because sometimes the value they offer small businesses in other areas can make a big difference.

Mate “Yeah Mates” NBN 50 bundle

Sometimes it pays to be cautious, and Mate lets your small business play it safe with their broadband connection. This deal makes the list for a couple of reasons. First of all there are no contracts, so you can shop around if you’re risk-averse. Second, the NBN 50 speed tier with unlimited data means that no matter what you’re doing online, you should have the bandwidth to do it fast. Their bundle also includes unlimited calls to local, national, and Australian mobile numbers. Collectively, they offer everything you need to get your small business kicking along, for the sum of $78/month. On top of that, Mate’s call centre is located here in Australia, so if you need to talk to someone about your small business’ service, you know your call won’t get shunted overseas.

Aussie Broadband Family Plan

If there’s one thing that small businesses — especially the startup kind — need, it’s efficiency in all aspects of the biz, which would include internet connection. Aussie Broadband delivers on top-notch efficiency when it comes to reliable connection and speed. Recognised as having the best NBN speeds in the country, Aussie offers plans for every tier that you can choose from for your small business. The sweet spot would be their Family Plan, perfect for a household with multiple users or a small office with several users. This plan gives you unlimited data on the NBN50 speed tier plus a free modem on a 24-month contract. You also have the option to bundle it up with a a phone plan for a small additional fee.

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Sumo Standard Plus Speed

Let’s talk about overhead costs. Every small business with an office has to deal with overhead costs, which includes internet connection and electricity. The problem is, it can be quite a hassle dealing with all these bills separately on top of managing a growing business. That’s where Sumo steps in with their practical bundles, in which you can easily pay for broadband and electricity (and even gas, if you have a need for it!) all in one bill and save more money at the same time. With their Standard Plus Speed plan, you’ll already get unlimited data on the NBN50 speed tier for a little less than a hundred dollars. But, if you choose to bundle it with electricity, you’ll only end up paying for ten dollars less with their ‘Double Saver Plan 3’. How’s that for keeping your expenses to a minimum?

Get More Savings with Sumo Broadband Bundles!

Save more when you bundle your NBN with gas & electricity starting at $60/mth or get standalone unlimited NBN plans from $70/mth.

Southern Phone NBN Sky Muster Satellite Medium Plan

If your small business is located in a regional area, chances are that you’ll rely on your broadband connection quite heavily. But you may find it difficult to give your business the bandwidth it needs at a decent rate. This is where Southern Phone’s internet plans excel. The company will go above and beyond to get you connected, offering the NBN “Sky Muster” Satellite Plan. Small businesses will probably want at least 120GB of data. Speed boosted to a 25/5 speed tier, it’s just $50/month on the Satellite Medium Broadband Plan. There’s no contract, and you’ll need to supply your own WiFi modem (or buy one for a one-off $99 cost) but the satellite dish and installation are done at no cost to you. Southern Phone is a completely Australian-based company, with a call centre based in Moruya, NSW. They’re also owned entirely by regional local councils. So if supporting local business is important to your small business, this is a great pick.

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Telstra Casual Unlimited Plan

No newcomer to enabling businesses online, Telstra’s broadband plans all feel fully focused on small businesses. Our top pick would be their Casual Unlimited plan that gives you unlimited data on the NBN 50 speed tier for only $89/month. Best part is, there’s no lock-in contracts but you do have to pay for a casual fee that amounts to $240. This much data lets your business run smoothly online enabling limited video conferencing and online backups. With each Telstra plan, you also get a free Smart Modem, which features a mobile connection and acts as a wireless hotspot backup should there be any disruption to your connection. Other perks include Telstra Broadband Protect and access to Telstra Air, plus the peace of mind that you’re with one of the largest and most reliable providers in the country.

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Keep an Eye Out for the Best Deals!

By now you should have a good idea of what your small business needs from its broadband connection. But like with many digital commodities, the best way to make sure your plan meets your needs is to check out what’s available in the market.

If you want to cast your eye around, feel free to pick a small business broadband plan with no lock-in contract. This lets you see what the internet service is like first-hand, without committing to a 12-month ordeal if things go sideways. And if you find a deal that gives you better perks, then you’re free to switch providers and packages without penalty.

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