For modern businesses, an internet connection is critical. The simple fact is that everything happens online — from invoicing clients and paying bills through to organising promotions. Broadband is now a necessity, so you better make sure you’ve got the right deal for you.
What is the Right Broadband plan for your Small Business
The first step for any small business looking for a better broadband deal is to know what your organisation needs from its internet plan. There’s no point in locking your business into an expensive high-end plan if it doesn’t deliver measurable value in return. And it’s the same in reverse — choosing a slow connection with a tiny amount of data may save you a few dollars, but if it inhibits your tactical and strategic operations, is it worth it?
Yes, every organisation is different. So the following elements should be different based on your individual business needs.
A good rate
This is relevant no matter the size of your business. Overspending is the enemy in many organisations. If yours is the kind that likes to keep costs down, then you’ll want a broadband connection that gives you exactly what you need without charging a premium rate. Even if you want a connection bundle with all the perks, it still pays to know you’re getting it at a good price.
A reliable connection
We’ve said it before — a stable connection that delivers consistently good speeds is a must. It doesn’t matter what your business is using the internet for — if your broadband doesn’t work when you need it, then you’re essentially wasting money. As with all technology, there are a lot of factors involved. Some you can’t control — like the number of people online in your area. But others you can. For broadband, this means using a modern modem on an NBN connection, preferably on the NBN 50 tier. Or at the very least, an ADSL2+ connection that’s close to an exchange. Anything less and you will be frustrated by a laggy connection that hinders your business.
A generous amount of data
Your data limit depends largely on how your business operates. If you’re running a cafe out of a minivan, then chances are you just need enough to check emails and place orders online. But if you’re involved in, say, video production, you’re going to need the kind of broadband that can handle sending and receiving massive files on a regular basis. Clearly, the data allowance you need will vary. The important thing to note here is to always lean toward “generous” as in “more than you need”. You will want to avoid the experience of needing to get online for an important activity only to find your data cap has been exceeded.
The Top Five Broadband Deals for Small Businesses
When it comes to measuring the value of a broadband plan for a small business, finding a good rate is at the top of the list — but it’s not the only measure we’re going to use. Reliability and data caps are just as important. So we’re focusing on NBN and ADSL plans and bundles. We’re not going to look at 4G or wireless-only options, because they are expensive, usually come with low data amounts, and the technology doesn’t always provide the reliability that you need. However, we are going to include a bundle or two because sometimes the value they offer small businesses in other areas can make a big difference.
Telstra Unlimited Plans
Telstra’s broadband plans are fully focused on small businesses. Our top pick would be their Unlimited plan that gives you unlimited data on the NBN50 speed tier for only $90/month. The best part is, there’s no lock-in contract — but you do have to pay for a modem fee that amounts to $216 (this is waived when you stay for 24 months). This much data lets your business run smoothly online enabling limited video conferencing and online backups. With each Telstra plan, you also get an included Smart Modem, which features a mobile connection and acts as a wireless hotspot backup should there be any disruption to your connection. Other perks include Telstra Broadband Protect, unlimited local, national, and mobile calls, $99 waived connection fee, and access to Telstra Air, plus the peace of mind that you’re with one of the largest and most reliable providers in the country. There’s even an included Foxtel Now subscription free for a month. And as a postpaid consumer, you also get three months of free BINGE.
Last audited 14 September 2020
Southern Phone NBN Sky Muster Plus Satellite Small Plan
If your small business is located in a regional area, chances are that you’ll rely on your broadband connection quite heavily. But you may find it difficult to give your business the bandwidth it needs at a decent rate. This is where Southern Phone’s internet plans excel. The company will go above and beyond to get you connected, offering the NBN “Sky Muster Plus” Satellite Plan.
Small businesses will probably want at least 100GB of data. Speed boosted to the 25/5Mbps speed tier, it’s just $70/month on the Satellite Small Broadband Plan. There’s no contract, and you’ll need to supply your own WiFi modem (or buy one for a one-off $99 cost) but the satellite dish and installation are done at no cost to you. Southern Phone is a completely Australian-based company, with their call centre based in Moruya, NSW. They’re also owned entirely by regional local councils. So if supporting local business is important to your small business, this is a great pick.
Last audited 09 September 2020
MyRepublic NBN100/20 Speed Plan
Getting the right internet service for your business is crucial. After all, every structure, every communication, every operation, all those factors that would later comprise a business organisation, are backed by your broadband connection. Fortunately, MyRepublic is no stranger in this area. Servicing thousands of businesses in Australia, the challenges of starting a small business, or running it, are reduced by the company’s reasonably priced and top-speed NBN plans.
The ideal plan here would be MyRepublic’s NBN100/20 Unlimited Plan at $89/month, month to month or with a contract. Configured on the 100/20Mbps speed tier with typical evening speed of 83Mbps, you’ll get notably fast internet for under 100 bucks. Lock it in and you can score a pre-configured WiFi modem for only $1, plus an included landline connection with pay as you go calls. If your speed requirements go higher than that, it’s great to know that MyRepublic also currently offers Unlimited Home Superfast 250/25Mbps plans.
Last audited 09 September 2020
activ8me Sky Muster Plus
For small businesses in regional Australia, activ8me is one of the largest satellite broadband providers you can depend on. The Sky Muster Plus plans are more ideal since it offers 25/5Mbps speed, which is the fastest satellite service the telco offers. Plans start from $59.95/month with 25GB peak and 25GB off peak data. To run your business smoothly, you’d probably want bigger data than that, which is why the 300GB plan at $199.95/month seems reasonable. Setup is also free and with no lock-in contract.
Last audited 07 September 2020
iPrimus Unlimited nbn100 Plan
If there’s one thing that small businesses — especially the startup kind — need, it’s efficiency. iPrimus delivers on top-notch efficiency when it comes to reliable connection and speed, offering plans for every tier that you can choose from for your small business. All of iPrimus’ broadband plans also include landline with pay as you go calls.
The sweet spot is their Unlimited nbn100 Plan, perfect for a household with multiple users or a small office with several users. This plan gives you unlimited data with average sampled evening speed of up to 82Mbps with or with no lock-in contract at only $90/month. If you sign up for a month to month plan, you’ll need to cover the setup and modem costs for a total of $99, while it’s waived if you commit for 12 months.
Last audited 15 September 2020
Keep an Eye Out for the Best Deals!
By now you should have a good idea of what your small business needs from its broadband connection. But like with many digital commodities, the best way to make sure your plan meets your needs is to check out what’s available in the market.
If you want to cast your eye around, feel free to pick a small business broadband plan with a no lock-in contract. Although this might be more expensive, this gives you the flexibility to see what the internet service is like first-hand, without committing to a 12-month ordeal if things go sideways. And if you find a deal that gives you better perks, then you’re free to switch providers and packages without penalty.