Mate Broadband: Best Internet Deals for Seniors


Broadband is a necessity in every modern household. Whether it’s staying in touch with family on social media or booking that deserved getaway, a good broadband connection the vehicle to a world of endless possibilities.

To know what makes a good broadband connection, one must know the needs that it must comfortably satisfy. By this, we mean what are your absolute ‘must haves’ when it comes to a broadband connection and how much are you willing to pay for it?

What Mate internet plan suits pensioners best?

The type of internet plans that suit pensioners will depend on exactly what you need from your internet provider. However, there are three crucial aspects:

Affordable Costs from Mate

Pensioners are mindful of how they spend their money. You want a broadband connection that will deliver to your expectations and doesn’t charge you a premium for it. Whatever the frills that come with your connection, you want to pay a reasonable price for it.

Mate Data caps

Typically, pensioners use less data than the average internet user, who may burn up their allowance on games and streaming. A smaller data cap means a smaller internet bill, but be sure to understand your own usage first.

Stable connection

A reliable internet connection is the backbone of a good broadband service. If the connection drops off all the time, then you are not getting your money’s worth. While you might not always be able to control the factors that determine a stable connection, such as how many people are online in your area, there are some measures you can take to ensure a steady connection. One of these is to ensure you are using a modern modem and cables that are not damaged. At the very least you should be on an ADSL2+ connection that is close to an exchange, or if you’re in an area that has NBN rolled out, on an NBN 20 tier.

Mate has great rates for Pensioners

Mate is a 100 percent Aussie owned and operated telco. They are known for excellent customer service. Mate’s plans aim to provide quality service at relatively cheap prices, all the while putting customer needs first. So if you’re a senior or pensioner internet user and you’ve got a broadband issue, then Mate has got your back.

Best Value Plans for Seniors From Mate!

Get reliable broadband with Mate’s cheap, unlimited, no lock-in contract NBN plans from $59/mth. Setup fees waived.

Best Mate Broadband Plans for Seniors

Mate NBN and ADSL plans come with unlimited data on a no-contract, month-to-month basis. If you are in an area that is outside of the NBN zone, you need not worry about poor quality service. Even though ADSL coverage can be restricted, Mate offers plans that come with a $0 set-up fee and depending on the plan, you may only have to cover the cost of a modem, if you don’t already own one. Mate plans offer unparalleled flexibility and there is one for every seniors broadband needs. Below are our top picks for pensioners.

City and Country Mates (ADSL2+)

The City Mates plan is the most economical of all of Mate’s offerings. This plan – along with the Country Mates plan – is ideal for pensioners who typically have a low to moderate internet usage. What’s more, for a few extra bucks, you can get a home phone with unlimited local and national calls ($69 and $99 respectively).

Good Mates

Good Mates is the cheapest NBN plan offered by Mate, and gives you all the usual perks plus up to 10Mbps fixed line speed. With NBN, the internet speed is a little faster than your typical ADSL connection and is great for those who do more than just occasionally browse the internet – like those who stream a lot more for entertainment. This plan also allows you to add a home phone with unlimited local, national or mobile calls for an additional $9.

Soul Mates

If yours is a household where you have a large family living with you, either temporarily or visiting often, then chances are your internet usage is high, and you have a demand for speed. Mate’s Soul Mates plan comes with all the bells and whistles, and will get you up to 83Mbps premium evening speed along with all the other perks. As with all the other plans, throw in a home phone with unlimited local, national or mobile calls for an additional $9.

Mate Broadband Plans

soul mates
  • Up to 80Mbps Premium Evening
  • Unlimited Data
  • NBN 100™ Fixed Line
$89/mth
Min Cost - $89

good mates
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
$59/mth
Min Cost - $59

best mates
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
$69/mth
Min Cost - $69

Mate’s Customer Service

How often have you had to call customer service only to find yourself repeating your problem to a person who is unable to comprehend your problem, due to a language barrier or an unfamiliar tone of voice? With many telcos outsourcing their customer service operations to foreign countries, an experience like this can be frustrating. Nobody enjoys staying on line forever. As a retiree, you’ve earned your time off – enjoy it!

Mate’s customer service is based locally in Australia. They will not only understand you from the word go, but will also know your service history right from the time you signed up. You won’t be bounced from one department to another and a resolution to your problem will be reached quickly enough. They’re also available on email, Live Chat and Facebook.

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