Mate Broadband: Best Seniors Deals and Internet Plans


Broadband is a necessity in every modern household. Today’s pensioners are a lot more tech savvy than back in the day as they should be, since every convenience is now only a click away. Whether it’s staying in touch with family on social media or booking that much deserved getaway, the internet is your playground and a good broadband connection the vehicle to a world of endless possibilities.

To know what makes a good broadband connection, one must know the needs that it must comfortably satisfy. By this, we mean what are your absolute must haves when it comes to a broadband connection and how much are you willing to pay for it?

What Do Pensioners Need From an Internet Plan?

Usage patterns largely determine the type of internet plans that could meet your needs, however it all boils down to three important aspects:

Affordable Costs

Pensioners are mindful of how they spend their money. You want a broadband connection that will deliver to your expectations and doesn’t charge you a premium for it. Whatever the frills that come with your connection, you want to pay a reasonable price for it.

Data cap

Unlike the younger generation, pensioners aren’t glued to their devices and don’t rely as heavily on the internet to entertain themselves. Sure, you might use it every now and then to stream your favourite programmes or sports, but the internet is predominantly a utility item. You probably won’t need a data cap that is too big and a smaller data cap would mean a smaller internet bill.  

Stable connection

A reliable internet connection is the backbone of a good broadband service. If the connection drops off all the time, then you are not getting your money’s worth. While you might not always be able to control the factors that determine a stable connection, such as how many people are online in your area, there are some measures you can take to ensure a steady connection. One of these is to ensure you are using a modern modem and cables that are not damaged. At the very least you should be on an ADSL2+ connection that is close to an exchange, or if you’re in an area that has NBN rolled out, on an NBN 20 tier.

NBN Broadband Plans

NBN UNLIMITED Plan - BASIC SPEED
  • Up to 9Mbps Basic Evening
  • Unlimited Data
  • NBN 12™ Fixed Line
$49.90/mth
Min Cost - $49.90 for 6 months, then $59.90 ongoing

Essential Plan
  • Up to 20Mbps Standard Evening
  • 100GB Data
  • NBN 25™ Fixed Line
$70/mth
Min Cost - $286 (inc. $216 modem)

nbn™ Broadband Basic (Small)
  • Up to 9Mbps Basic Evening
  • 100GB Data
  • NBN 12™ Fixed Line
$50/mth
Min Cost - $50 over 1 mth

NBN Starter No Contract
  • Up to 20Mbps Standard Evening
  • Unlimited Data
  • NBN 25™ Fixed Line
$60/mth
Min Cost - $120

Mate’s rates for Pensioners

Mate Communicate is a 100% Aussie owned and operated telco. They are known for keeping a finger on the Australian customers’ pulse, thus providing excellent customer service that agrees with every grass root level aussie. Mate’s plans aim to provide quality service at relatively cheap prices, all the while putting customer needs first. So if you’re a senior or pensioner internet user and you’ve got a broadband issue, then Mate has got your back.

Best Broadband Plans for Seniors

Mate Communicate’s NBN and ADSL plans come with unlimited data on a no-contract, month-to-month basis. If you are in an area that is outside of the NBN zone, you need not worry about poor quality service. Even though ADSL coverage can be restricted, Mate offers plans that come with a $0 set up fee and depending on the plan, you may only have to cover the cost of a modem, if you don’t already own one. Mate Communicate’s plans offer unparalleled flexibility and there is one for every seniors broadband needs. Below are our top picks for pensioners.

City and Country Mates (ADSL2+)

The City Mate’s plan is the most economical of all of Mate’s offerings. Available in urban areas, this plan costs less than the Country Mate’s plan, which is available to those who live in the countryside. Both offer all of the best features available on all of Mate’s plans along with unlimited data and month-to-month commitments. These plans are ideal for pensioners who have a low to moderate internet usage. What’s more, for a few extra bucks, you can get a home phone with unlimited local and national calls ($69 and $99 respectively).

Good Mates

Good Mates is the cheapest NBN plan offered by Mate Communicate, and gives you all the usual perks plus up to 7mbps fixed line speed. With NBN, the internet speed is a little faster than your typical ADSL connection and is great for those who do more than just occasionally browse the internet – like those who stream a lot more for entertainment. This plan also allows you to add a home phone with unlimited local, national or mobile calls for an additional $9.

Soul Mates

If yours is a household where you have a large family living with you, either temporarily or visiting often, then chances are your internet usage is high, and you have a demand for speed. Mate Communicate’s Soul Mates plan comes with all the bells and whistles, and will get you up to 60mbps premium evening speed along with all the other perks. As with all the other plans, throw in a home phone with unlimited local, national or mobile calls for an additional $9.

Customer Service – It’s like talking to a Mate

How often have you had to call customer service only to find yourself repeating your problem to a person who is unable to comprehend your problem, due to a language barrier or unfamiliarity of tone and voice, or simply not receiving a call back? With many telcos outsourcing their customer service operations to foreign countries, an experience like this can be frustrating and disillusioning for the elderly. Nobody enjoys staying on line forever, and as a retiree one most definitely shouldn’t have to.

Mate Communicate’s customer service is based locally in Australia and made up entirely of Australians. They will not only understand you from the word go, but will also know your service history right from the time you signed up. You won’t be bounced from one department to another and a resolution to your problem will be reached quickly enough. They’re also available on email, Live Chat and Facebook.

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