Exetel Broadband

Exetel Contact Phone Number


Contact Exetel by calling customer service at 13 39 38

If you have issues with or queries about your Exetel home broadband or mobile service, call 13 39 38.

Contact Exetel as a small business or corporate customer at 1300 393 835

To speak to an Exetel customer representative, small businesses and corporate customers can call 1300 393 835.

Visit the Exetel website

Get details from the Exetel website


Exetel NBN Broadband Plans

Premium Speed Unlimited
  • Up to 80Mbps Premium Evening
  • Unlimited Data
  • NBN 100™ Fixed Line
$89.99/mth
Min Cost - $168.99 over 1 month (incl. $79 setup)

Standard Plus Speed Unlimited
  • Up to 40Mbps Standard Plus Evening
  • Unlimited Data
  • NBN 50™ Fixed Line
$69.99/mth
Min Cost - $148.99 over 1 month (incl. $79 setup)

Send a message to Exetel

If you wish to send a direct message to Exetel, head to the Exetel website and click on the Email Us button, then fill in your details and query.

Exetel will be happy to help you with:

  • Technical support
  • Ordering a new service
  • Paying bills and billing issues
  • Checking your order status

Contact Exetel’s Customer Support Team

Click to call 13 39 38 from your mobile phone today. If you want to check your order status, pay your bill, or have billing issues, call between 8:30am and 5:30pm during the week. Alternatively, businesses and corporate customers can call 1300 393 835 during the same hours. Any customers can call between 8:30am and 11:00pm seven days a week for technical support.

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