Get Connected With Optus Broadband Plans


Optus Broadband needs little by way of introduction. As one of the biggest players in the Australian telecommunications space, Optus has provided exceptional NBN service for decades. Largely rivalled by Telstra, Optus is Australia’s second-largest wireless carrier, and both its catalogue of home internet plans and reliable customer service prove why Optus has remained so popular.

With a wide variety of internet access solutions, ranging from standard packages to high-speed NBN plans, Optus internet accommodates a whole range of needs and budgets. In this guide, you’ll learn everything you need to know about Optus broadband, including home internet plans, Optus offers, and even how to get faster speeds for your wifi.

What’s in this Guide?

What is Optus?

Optus is a reliable and well-established broadband provider in Australia that provides a range of home internet plans to suit a variety of budgets. For instance, faster speeds for avid gamers and streamers can be obtained with more expensive packages, while a basic month-to-month plan may be more suited to those who use the internet a lot less.

Their home internet is competitively priced and boasts a wide range of benefits, bonuses, and bundles that customers can take advantage of. From exclusive access to awesome deals to free trials with streaming services, there are many offers that await both new and existing Optus customers.

Since Optus caters for different budgets and requirements, you’re guaranteed to find a plan that suits you at a price that doesn’t break the bank. The NBN service from the provider is truly competitive, and it’s no wonder why so many of their customers rate them highly.

Netflix included on select Optus nbn® plans!See Offers

Why Choose Optus Internet Plans?

If you compare NBN plans in Australia, you’ll likely find that you’re spoiled for choice when it comes to home internet and offers. There are so many broadband providers out there it can be hard to choose the one that’s right for you.

One of the main reasons to go with Optus internet over other providers is its dominance in the field of home internet. Optus is a well-established telecommunications company with a massive customer base, demonstrating its solid reputation as a brand and as a reliable provider. 

What’s more, this means that the company can deliver certain things that smaller providers just can’t offer, including the ability to bundle accessories and additional services – such as your mobile contract or phone line – into your broadband bill. In these cases, significant discounts are often applied.

If that’s not enough, Optus offers incredible NBN bundles with unbelievable value. 

When you sign up for any Optus home internet plan, you’ll get unlimited data and an Optus Ultra WiFi compatible modem for free. Premium Optus bundles have even more extras thrown into the deal that you can access via Optus SubHub – a place where all your paid subscriptions come together in harmony so you can stream shows from BINGE, Netflix, Paramount+, Amazon Prime, and many more all in one place.

Optus Internet: Best for Download Speeds

So, what does Optus do best? There are a lot of things we could choose from, but the sheer reliability of Optus’ home internet speeds makes this a standout attribute for the provider.

Optus provides exceptional accuracy and dependability when it comes to advertised download speeds. As tested by the Australian Competition and Consumer Commission (ACCC), Optus’ average download speeds are one of the fastest in Australia. That’s a big deal in an industry that has a tendency to promise lightning-fast NBN speeds only to leave you frustrated with the slow typical evening speeds.

Optus Broadband Plans & Pricing

There are a range of Optus plans to choose from that vary depending on speed tier, add-ons, and price. Whatever your budget, there is an Optus package for you. From standard plans that are impressively affordable to sports and streaming bundles that are great value for money, Optus offers a wide variety of home internet and NBN plans for you.

What NBN Plans Does Optus Offer?

Optus offers 4G, 5G, and NBN home internet plans with varying levels of speed. Each plan comes with unlimited data and belongs to one of four speed tiers: 50Mbps (Optus Plus Everyday), 100Mbps (Optus Plus Fast), 250Mbps (Optus Plus Superfast), and 1000Mbps (Optus Plus Ultrafast). 

You can then choose your plan based on the speed tier and type of internet you want. These plans are tailored to different household sizes and internet use frequencies, ensuring you find the right solution for your needs.

It’s good news if you’re after a month-to-month plan, as all Optus plans are billed monthly. This allows you to cancel, start, or upgrade your plan from one month to the next. However, minimum cost rules apply to these plans. You’ll need to stay on your plan for a set period to cover the setup costs for your connection or you’ll need to pay up the difference if you decide to cancel.

While Optus has separate sections for business and NBN home internet plans on its website, the selection of plans available for home and personal use are identical.

How Much Does Optus Cost?

Optus is not the cheapest NBN provider in Australia, but its standard pricing holds up well against other providers, including major competitors like Telstra. With the potential extras and incredibly fast average download speeds, you certainly get your money’s worth.

The difference in prices between individual Optus plans at each speed tier is determined by the extras bundled into each plan. For example, you’ll pay more for the Family Entertainer plan than you will for the Everyday plan because security software (WiFi Secure powered by McAfee) and an Ultra WiFi Booster are bundled into the plan.

Optus plans are also sometimes offered with sign-on discounts. For instance, you may receive $10 per month off for the first six months of selected plans, depending on the company’s ongoing broadband offers.

Optus logo

Netflix included on Family Entertainer nbn® plans.

Plus get next gen WiFi 6 modem with 4G backup, unlimited data, a WiFi Booster and a Netflix Standard subscription (RRP $16.99), all included in the one plan. T&Cs apply.

What Features Does Optus Provide?

Given the huge choice of broadband providers out there, you’ll no doubt want to know if Optus can meet your individual needs. Fortunately, Optus offers some great quality features like unlimited data, speed packs, and Fetch TV. Keep reading if you want to know more about what sort of things Optus provides its customers.

Does Optus Offer Unlimited Internet Plans?

All Optus NBN plans offer unlimited data at no extra cost. With unlimited data, you’ll never hit a cap or have your connection speed jeopardised. Considering the fact that Optus offers some of the fastest average NBN speeds in the country, this makes Optus internet ideal for streaming TV and online gaming. From the Optus 100Mbps unlimited data plans and up, it’s possible to stream films and shows in a crystal-clear 4K resolution.

Does Optus Offer Speed Packs?

If your Optus broadband speed is too sluggish for you, or you’re getting fed up with the typical evening speed on your Optus broadband plan, then speed packs are available to boost your connection. At the top end of the options are the Home Superfast (NBN250) speed pack and the Home Ultrafast (NBN1000) speed pack, which offer speeds of 240Mbps and 600Mbps respectively.

How Do I Get Fetch TV With Optus?

The Optus Fetch TV streaming box provides both premium and free-to-air channels in Australia. Offered in two versions, the Fetch Mini and Fetch Mighty, Fetch also provides access to your favourite streaming apps and on-demand movies to rent or buy. You can even record TV to your Fetch box and, if you’re using the Optus Fetch TV Mighty, you can stream your favourite entertainment content in 4K.

What are Optus’ Best Features?

  • Unlimited data across all home internet plans
  • 4K resolution streaming
  • Speed packs to boost your download speeds
  • Fetch TV bundles with a huge array of channels
  • Fast and reliable internet connection speeds
  • Great internet for gamers

What Streaming Services are Available With Optus Bundles?

Signing up for Optus NBN automatically gets you access to Optus Subhub, which in turn allows you to gather all your streaming services in one place. Consumers can watch Netflix, Amazon Prime, BINGE, BritBox, Paramount+, YouTube, Hayu, iwonder, and many more via SubHub.

When you bundle two services together you get a 5% discount on your total fees. Bundling three or more services to receive a 10% discount. If you love to stream TV, you’ll love Optus bundles. Check out the various services that you can bundle up below.

BINGE

BINGE offers TV shows, movies, and other entertainment you’d usually find on Foxtel without the need to subscribe to TV packages. Just like Stan, BINGE offers three plans: Basic with Ads, Standard, and Premium. New customers trying BINGE for the first time get a 14-day free trial but if you sign up via Optus SubHub, you’ll get 2 months free BINGE! 

Paramount+

Paramount’s new streaming service Paramount+ continues to impress TV fans with its brilliant catalogue of series, movies, documentaries, and even sports. New customers can access their complete library with 7 days free, which is also the same when you apply through SubHub. 

Amazon Prime

Amazon Prime Video has become the go-to for fans of top TV series and films. Now the service is an Optus streaming option, and you can pay for your Amazon subscription services (including Kindle Unlimited and Amazon Prime Music) through Optus SubHub. Even better, getting Amazon Prime through SubHub also rewards you with 6 months free!

BritBox

If you’re a fan of new and classic UK shows, BritBox is the streaming service for you. Getting the service from SubHub doesn’t have any ongoing deals included other than the regularly offered 7-day free trial, although that could change at any time.

Hayu

Reality TV fans won’t feel left out in Optus’ super convenient SubHub service. You can easily add Hayu to your Optus account as well, with new customers getting the standard 7-day free trial.

Netflix

If you purchase a Netflix subscription through Optus SubHub, you can choose between the Standard and the Premium plan, which are currently priced at $16.99/month and $22.99/month respectively.

Optus Sport

Optus Sport is a sports streaming service that focuses on football. The service includes the English Premier League, J League, Women’s Super League, and international matches. This streaming service is included at no extra cost in every Optus NBN plan.

Optus Sport is also bundled with OS Fitness, a mobile phone app that offers access to over 1000 home fitness videos with dance, yoga, pilates and more. Check out the best Optus Sport plans and prices below.

NBN Broadband Plans

Plan
Inclusions
Price
Everyday NBN
  • Satisfaction Guarantee: Return modem within 21 days for a full refund
  • Everyday NBN
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Typical evening speed of 47Mbps
  • Optional modem for $99 w/ free delivery
  • $79.80/mth
$79.80/mth
Min Cost - $79.80 over 1 mth

NBN50 Unlimited - Month to Month
  • $15/mth off for 6 mths. Ends 25/06/24
  • NBN50 Unlimited - Month to Month
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Get $20 off Dodo modem
  • Up to $10/mth off when bundled with energy
  • $65/mth
$65/mth
for the first 6 mths, then $80/mth thereafter
Min Cost - $65 for the 6 mths (incl. $79 modem cost)

Optus Plus Everyday nbn®
  • Ultra WiFi 6 modem incl.
  • Optus Plus Everyday nbn®
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • $0 Startup Fee
  • 50/18Mbps typical busy period speeds (7pm-11pm)
  • $85/mth
$85/mth
Min Cost - $391 incl. $306 modem cost and $85 (1mth of plan fee) if you stay connected for 1mth only. $0 modem if you stay connected for 36 mths.

Standard Plus
  • Free Wi-Fi 6 modem if you stay connected for 12 mths. T&Cs apply
  • Standard Plus
  • No Lock-in Contract
  • Unlimited Data
  • NBN 50™ Fixed Line
  • Typical evening speed of 50Mbps downstream and 17mbps upstream
  • No set up fees
  • $80/mth
$80/mth
Min Cost - Total Minimum Cost is $200 ($80/mth plan fee + $120 modem cost = $200)

Optus Broadband Extras & Add-Ons

Optus bundles a number of services and extras into its NBN plans, even for entry-level plans like the Optus Plus Everyday NBN plan. Standard benefits bundled into all plans include unlimited data, Ultra WiFi Modem Gen 2, access to Optus SubHub, and access to Optus Living Network. Premium plans like the Family Entertainer include extras like Optus WiFi Secure, an Ultra WiFi booster, and a Netflix Standard subscription.

Optus WiFi Secure

Optus WiFi Secure is designed to protect all NBN-connected devices in your home from hackers and malware. This includes up-to-date protection from McAfee Global Threat Intelligence which actively monitors your internet activity for malicious websites and threats. Protection covers everything from streaming devices and gaming systems to touchscreen refrigerators and robotic toys.

Optus Ultra WiFi Modem

A compatible modem is provided for free with every Optus home internet plan. The Optus Ultra WiFi Modem comes standard with all Optus home internet plans, providing a clear WiFi signal and an instant high-speed internet connection. If you’re in an area with 4G coverage, the Optus Ultra WiFi modem will switch automatically to high-speed 4G internet when your NBN connection goes down. Stay connected to Optus for 36 months and you’ll get your Optus Ultra WiFi modem 100% free.

Optus Game Path

Optus Game Path is a service designed specifically with the internet gamer in mind and is included as part of the Internet Gamer Fast plan, along with a gaming modem and a static IP. Gamers typically use the same NBN path as other content types, but Gamer Path provides a quicker internet connection by intelligently finding the fastest path to the servers running your game.

Optus Internet Speed Test

If you want to monitor how quick your Optus connection is, you can check your network speed using the Optus Speed Test on the My Optus app, available on both Google Play and the Apple App Store. Optus also recommends using an internet speed test to check your connection speed online.

Optus NBN Customer Support

Optus provides excellent customer service and support for any issues relating to sales, account, technical, and business enquiries. If you want to contact Optus and get help with a query, you can use the My Optus app to open a live chat function. You also have the option of calling Optus directly, or you can speak to a consultant at an Optus store in your location.

My Optus App

The My Optus app is a helpful tool for managing your Optus broadband account. This app allows you to check your data usage, manage your account, test your NBN connection speed, browse the latest offers from Optus, and access customer support 24/7. Available for both Android and iOS, the My Optus app also allows you to access a variety of exciting tools in the Optus Living Network.

Get Optus Broadband Offers

Optus loves to both entice new customers and repay its existing customers, which means there are always plenty of offers you can benefit from! What’s the hottest and most current Optus offer at the moment? Have a look below!

Optus NBN FAQ

Do I Need a Phone Line to Get Optus NBN?

No. Unlike ADSL connections, a physical phone line is not required to access the NBN through Optus.

What is the Maximum Speed Offered by Optus NBN?

The top NBN speed offered by Optus is 250Mpbs on the Home Ultrafast speed pack. This reflects the typical evening speed you’ll get on this connection.

Does Optus Have a Faster Evening Speed Than Other Providers?

Evening speed is what counts for most Australian internet users, as the evening is when they’re most likely to be streaming shows. Optus is recognised for offering speeds that match those advertised, but you can also give your internet a boost with a speed pack.

What is the Cheapest Plan From Optus?

The cheapest Optus NBN plan is the Internet Everyday plan, available under both NBN home internet and business internet plans. The Internet Everyday plan allows for HD video streaming, video calling and fast downloads on multiple devices and is priced at $69 per month (subject to current offers).

Do You Get a Free WiFi Modem From Optus NBN?

A free compatible modem is included with all home internet and business internet plans from Optus. However, minimum cost rules apply. So, if you terminate your plan after a few months you will be expected to cover the cost of the setup for your account.

How Do I Check if NBN is Available at My Address?

You can run a check on what type of NBN connection is available at your address directly on the Optus website.

What Speed Optus Plan Do I Need?

The speed you require depends on your typical busy period download activity. If you’re planning on streaming series at 4K during peak hours, then a 100Mbps connection is recommended. If you need even faster speeds, then you can sign up for a speed pack like the Home Superfast pack at 215Mbps as a typical evening speed, or the Home Ultrafast speed pack with a 250Mbps typical evening speed.

Can I Manage Optus Billing on the My Optus App?

Yes, the My Optus app allows Optus customers to manage their accounts directly. If you run into any trouble, you can open a help chat in the app to resolve your issue.

Does Optus Handle My NBN Installation?

When you sign on as an Optus customer you can either handle your NBN modem installation yourself or request Optus to send a technician to assist you in setting up your modem.

Why is My Optus NBN Connection Slower Than It Should be?

The typical evening speed for Aussie broadband users is generally lower than the maximum speed advertised for their broadband plans. That’s because typical evening speeds are influenced by a large number of Australians accessing the NBN simultaneously, which can reduce both upload speed and download speeds. If your NBN speed is lower than advertised outside of peak periods, this could be due to issues with your NBN connection or the NBN infrastructure in your area.

Is There an Online Optus Shop?

Yes, you can shop and pay for Optus services and devices directly online using the Optus website. This includes the latest mobile phones, iPads and tablets, accessories, prepaid plans, mobile broadband plans and NBN home internet plans.

Is Optus Down?

If your NBN internet connection is down you can check the Optus network status using the service status page on the Optus website. Simply enter your street address and Optus will help you find out whether there is a problem in your area or with your specific broadband connection. You can also call Optus support directly on 133 937 to stay connected.

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