Belong Contact Number: How to Contact Belong
Belong has been a reliable, no-nonsense broadband provider since 2013. With a wide database of happy customers and a healthy focus on sustainable practices, Belong provides a great experience for all who purchase an NBN plan from them.
Since they use the Telstra broadband network, Belong offers fast and dependable internet speeds. However, these speeds aren’t always up to scratch, and you may want to contact Belong from time to time to address this. Fortunately, there are multiple options to contact Belong to resolve your issues, or simply to find out about the best broadband and internet plans available to you.
In our guide on how to contact Belong broadband, you’ll find the Belong contact number, as well as the various ways you can reach out to them. You’ll reach a friendly customer service team, who will be happy to assist you in any way they can.
Belong Phone Number Australia
How do you contact your broadband provider? Most people prefer speaking to a real-life human, which requires the Belong contact number. If you want to learn more about Belong internet, including their latest offers and how they compare against other internet providers, call Belong directly on 1300 235 664.
Their line is available from 8:00 am to 8:00 pm AEST, seven days a week. You can call Belong regarding anything, whether you have an urgent issue with your internet speeds or you just want to hear about potential ways to save money.
Contact Belong Online
But calling can sometimes be a bit of a hassle. Thankfully, Belong provides plenty of ways you can find answers to your problems without the need to call.
Visit the Belong website to learn more of what products, bundles, and content they offer. You can find alternative Belong plans that might save you money, as well as current discounts and deals that may take your fancy. You’ll also find a bunch of FAQs and guides that provide support and answers for most general queries.
There’s also a live chat function on the Belong website that you can use. Simply head to their site and click on the “Let’s Chat” button in the bottom-right corner.
| How to Contact | Number | Opening Hours |
|---|---|---|
| Belong Customer Service | 1300 235 664 | 8am and 8pm AEST, 7 days a week |
| Belong Mobile Customer Service | Get help for mobile by leaving a support request on Belong’s website or browsing through their mobile FAQs | Monday to Friday, 9am to 5pm (AEST) |
| Belong NBN alternative | Select the ‘Support & contact’ button on their website for any questions |
Belong Bill Pay & Financial Help
For Belong billing enquiries and other questions on how to pay, you’ll need to contact the Belong phone call centre on 1300 235 664.
Belong also operates a financial hardship policy for customers facing difficult situations, like unemployment, sudden illness, family grievance, a natural disaster, or any other temporary or ongoing cause. This gives customers a certain level of leeway and assistance with regards to paying their broadband bills.
To pay your Belong bill, you’ll usually use a direct debit. When you sign up for a Belong account, you are required to set up a direct debit. All you need is a valid Visa, MasterCard, or American Express debit or credit card. You can change cards and payment methods later. Belong doesn’t accept prepaid cards as a payment option (including prepaid Visa or Mastercard).
| Bill Payment Method | How to Pay Your Belong Bill |
|---|---|
| Direct debit from a bank account | Visa, MasterCard or American Express debit/credit card |
Belong NBN Plans
Are you looking to switch to Belong? Or maybe you’re after a different Belong NBN plan to your current one? Either way, it’s worth checking out the various Belong NBN plans available, since there might be a money-saving opportunity for you.
Belong offers affordable plans with reliable speeds. The more you’re willing to pay, the faster speeds you can get. Additionally, all Belong plans use flexible month-to-month contracts and come as unlimited data plans.
Check out the NBN plans below to see if you could benefit from a Belong broadband plan.
Belong Deals & Offers
The NBN rollout across the nation has meant that Australians now have far greater choice when picking a broadband plan. As a result, prices have become more competitive and broadband deals are abundant.
Belong broadband is no exception, since there are always great offers and bundles up for grabs. They even offer great deals for pensioners, as well as discounts and reduced prices for limited periods of time! What offers await you at Belong? Contact them today to find out!
Free 6mth upgrade on selected plans!
iPrimus offers fast, unlimited data with free speed upgrade on selected plans. $0 setup fees with free modem, plus the option to add Fetch for streaming apps in one place.
Feel Like You Don’t Belong? Try A Different Provider
Belong strives to create a sense of belonging in their community. If you’re a Belong customer, chances are you’ll feel welcomed and satisfied. But if you’re not liking being a Belong customer, there are plenty of other providers who are more than happy to be your internet supplier.
MATE Broadband
If it’s good customer service you’re after, look no further than MATE Broadband. With a fully Australia-based customer support team, MATE gives you quick and friendly support. Plus, their plans are affordable and hassle-free, giving you flexible no-lock-in contracts and unlimited data at highly competitive prices. Contact MATE for more information.
Dodo
One of the cheapest internet providers around, Dodo Broadband can get you connected for less. With both ADSL and NBN plans available, you can choose the one that best suits your budget and location. Out of the NBN coverage zone? Pick an ADSL or wireless broadband plan for Dodo. You can pay more for faster speeds, but Dodo is best suited to those on a budget.
Optus
If you’re after a more reliable and well-established broadband provider, Optus could be your next internet supplier. With a great wealth of plans and deals, there’s always something to suit your budget and streaming preferences. What’s more, Optus offers a wide range of bundles, so you can get other services like Fetch TV and Optus Sport rolled into a single payment!
NBN Broadband Plans
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Satisfaction Guarantee: Return modem within 21 days for a full refund- Everyday NBN
- No Lock-in Contract
- Unlimited Data
- NBN 50™ Fixed Line
- Typical evening speed of 47Mbps
- Optional modem for $99 w/ free delivery
- $79.80/mth
Satisfaction Guarantee: Return modem within 21 days for a full refund
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$15/mth off for 6 mths. Ends 25/06/24- NBN50 Unlimited - Month to Month
- No Lock-in Contract
- Unlimited Data
- NBN 50™ Fixed Line
- Get $20 off Dodo modem
- Up to $10/mth off when bundled with energy
- $65/mth
Min Cost - $65 for the 6 mths (incl. $79 modem cost)
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Ultra WiFi 6 modem incl.- Optus Plus Everyday nbn®
- No Lock-in Contract
- Unlimited Data
- NBN 50™ Fixed Line
- $0 Startup Fee
- 50/18Mbps typical busy period speeds (7pm-11pm)
- $85/mth
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Free Wi-Fi 6 modem if you stay connected for 12 mths. T&Cs apply- Standard Plus
- No Lock-in Contract
- Unlimited Data
- NBN 50™ Fixed Line
- Typical evening speed of 50Mbps downstream and 17mbps upstream
- No set up fees
- $80/mth
Belong Contact FAQs
After more information about Belong? Check out the following frequently asked questions to get more details, or read our Belong review to find out everything you need to know on the provider.
You can contact Belong either by phone or live chat. To call, phone 1300 235 664 from 8:00 am to 8:00 pm AEST every day including weekends. If you don’t want to call, you can also head to their website and use the live chat function by clicking on the “Let’s Chat” icon in the bottom right-hand corner.
If you want to contact Belong for general enquiries, technical support, or plan info, use the Belong contact number. However, Belong provides an email address for complaints. Send your message to complaints@belong.com.au if you want to register an issue and a member of their team will respond as soon as possible.
Belong was created by the Telstra company in 2013 and still uses the same connection lines today. As such, Belong is part of the Telstra network and benefits from their reliable broadband connections. Belong is ideal for customers who want a more personal provider without reducing their fast connection speeds.
Yes and no. Belong and Telstra are not the same; they are different broadband providers. However, they do share the same network, which means that they offer the same speeds in the same locations. If you’re not happy with your Belong connection, switching to Telstra is probably not the best idea.
Belong offers several plans of different speeds. The more you’re willing to pay, the faster your download and upload speeds will be. Belong plans are linked to the NBN speed tiers, with those around 25Mbps coming in cheaper than those with upwards of 100Mbps. If your speeds aren’t what you expect, run an internet speed test before contacting your provider.
